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1stDibs

Overview

1stDibs has a rating of 4.6 stars from 472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, good experience and free shipping. 1stDibs ranks 14th among Home Decor sites.

service
41
value
36
shipping
37
returns
31
quality
30
This company responds to reviews on average within 2 days
+51
How would you rate 1stDibs?
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GB
1 review
0 helpful votes
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Perfect packing for delicate item DHL is ace!
December 13, 2024

Perfect packing for delicate item DHL is ace! Great site keep going

Date of experience: December 3, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, J!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

District of Columbia
2 reviews
0 helpful votes
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My experience has been excellent
November 12, 2024

My experience has been excellent.
1stDIBS is an easily navigated and exceptionally dependable source that carefully vets sellers and backs up its products.

Date of experience: November 2, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Madelyn!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Ohio
1 review
0 helpful votes
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My first experience with 1st Dibs was far exceeded my expectations! The app was very easy to use and I am extremely happy with my purchase.

Date of experience: December 3, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, James!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

New York
1 review
0 helpful votes
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Your items are always unique and finely crafted
December 8, 2024

Your items are always unique and finely crafted. I am impressed with the quality and variety of your selections

Date of experience: November 28, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Jean!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

New York
1 review
0 helpful votes
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Lots of fun!
December 7, 2024

Lots of fun! Easy to filter and find a wide selection of what I'm looking for. Nice prices, of course.

Date of experience: November 27, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Alan!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Virginia
1 review
0 helpful votes
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This ring is the second item I've bought from 1st Dibs. I asked for and received a hunt for my Atlas ring which I have wanted for years..

Date of experience: November 22, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Russell!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Florida
1 review
0 helpful votes
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It was fun, pretty easy!
November 19, 2024

It was fun, pretty easy! The 1stDibs site can be at times a bit confusing and gets stuck from time to time. Otherwise great!

Date of experience: November 9, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, James!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Netherlands
1 review
0 helpful votes
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Artists be aware!
October 12, 2024

Artists, beware of 1stDibs' deceptive tactics! Initially, they lure you in with a free contract subscription, but after one year, without any notice, they automatically switch you to a contract subscription costing a staggering $1200 USD per year. What's worse, you're trapped in the subscription with no way out until its end. They stealthily siphon money from your bank account, leaving you feeling helpless. It's nothing short of theft! Stay vigilant and avoid falling victim to this unscrupulous organization.

1stDibs attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 2, 2024
Customer S. 1stDibs Rep
6 months ago

We Appreciate Your Feedback

Thank you for leaving a review on Sitejabber, we're sorry to hear your experience did not meet expectations. We want to help you resolve this issue, so we invite you to contact us if you wish to speak to a specialist.

Kind regards,
1stDibs

GB
1 review
0 helpful votes
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A very pleasurable and seamless buying experience
December 6, 2024

A very pleasurable and seamless buying experience - thank you

Date of experience: November 26, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Andrea!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Idaho
1 review
0 helpful votes
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Sapphire pendant purchased
November 17, 2024

Sapphire pendant purchased. Made an offer with excellent communication from seller. High quality sapphire with IGL paperwork. Thank you

Date of experience: November 7, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Jacqueline!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,