Overview
2Checkout (now Verifone) has a rating of 2.7 stars from 147 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 2Checkout (now Verifone) most frequently mention customer service and credit card. 2Checkout (now Verifone) ranks 9th among Payment Processing sites.
... we are developing a subscription based website for classic car traders. I guess we offend someone that maintains 2checkout's acceptable product list. Business must be run by liberals, so I would avoid the hassles... & do business elsewhere.
Stay away from this company. They charge you
But you never get the product. In my case
On Sept 7,2021 they informed me that I made a purchase
******* for 102.76 USD. This was for a fishing rod.
More than two month later I still don't have it delivered.
On Oct 31,2021 I send them at *******@vidrax-fishing.com and
*******@2checkout.com an inquiry about the status of my purchase.
They keep silent. They fooled me for $ 100. Good job.
Hello Nicolai!
We apologize for the inconvenience we may have caused.
Please note that we have contacted the vendor regarding the completion of your order, and you will receive an update in the shortest time possible.
We thank you for your patience and understanding.
Our company uses there service for a long time now.
I have nothing bad to say about them other than my feature suggestions never got any attention or that some of my support queries take a long time to answer.
Thats why I give it 4/5 Stars.
Hello Sven! We appreciate you taking the time to leave us feedback. This helps a lot in our efforts to improve our product and services.
We sincerely apologize for the inconvenience created by the delay in support response times. We are currently working on several improvements in our systems, so we want to assure you that this is a temporary situation.
Our team remains available at supportplus@2checkout.com should you need further assistance. Thank you!
This is the worst company I have dealt with online. They destroyed our business by closing our account - we lost our subscribers. I actually ended up going through health trauma because of their arrogant action. They never gave reason for closure except for 'non compliant' This is after YEARS of using them... scumbags
Hello! Thank you for taking the time to leave us a review! We are very sorry if we have caused you any inconvenience. We can assure you that we are taking the satisfaction of our customers very seriously and we are sorry if we did not live up to your expectations. If you need further assistance, please let us know at service@2checkout.com
Their risk team will put your account on restricted mode on Estimated pay day and your hard earned money will be under 2Checkout's -> Avangate's -> Verifone's possession for weeks if not months. Stay away from them. You might not realize how tricky their business policy is while doing payment processing with them for smaller transactions. But when it will be a substantial amount, you will see their real face. Recommendation: Stay ******* miles away from them.
Like countless other reviews, our experience was bad with setting up.
After two years they suddenly closed our account without notice on the basis they do not like the images of our product!
We have no access to our account or funds. They have kept the money and do not reply anymore to emails. This is theft.
This god awful company must be brought to justice, it must stop.
I urge you never to even consider 2checkout
Hello! Thank you for taking the time to leave us a review! We are very sorry if we have caused you any inconvenience. We can assure you that we are taking the satisfaction of our customers very seriously and we are sorry if we did not live up to your expectations. If you need further assistance, please let us know at service@2checkout.com.
Had a business question in relating to how they add taxes to orders between European countries. Their customer service did not answer my question nor my follow up questions. Seems like a very dodgy company that needs to be IRS investigated.
Hello! Thank you for taking the time to leave us a review! We are very sorry if we have caused you any inconvenience. We can assure you that we are taking the satisfaction of our customers very seriously and we are sorry if we did not live up to your expectations. If you need further assistance, please let us know at service@2checkout.com.
2 checkout is one of the biggest credit card processor scams out there.
They will continually violate VISA and Master card charge back rules and screw you over without a thought. They do NOT review charge backs for fraud and other bogus credit card activities. So, if there is fraud by a a purchaser, you will be left holding the bag.
They are NOT on your side for charge backs so don't be fooled.
Incompetent short sighted. You will rue the day you signed up with them. Several class action suits are being reviewed for filing at this time.
Hello! Thank you for taking the time to leave us a review! We are very sorry if we have caused you any inconvenience. We can assure you that we are taking the satisfaction of our customers very seriously and we are sorry if we did not live up to your expectations. If you need further assistance, please let us know at service@2checkout.com.
Dealing with them is a nightmare, trust me when I say this, "Choose any provider but 2Checkout".
Let me start by saying that I reside in India and submitted all the documents they asked in the merchant panel.
Firstly, it took them ages to send me a reply that I need to submit an additional document.
What really pisses me off is that they want me to submit a proof of the last 6 months transaction of my site. How can someone possibly give this proof when they have just published their site?
Still, I tried explaining it to them that I have a brand new site and it might not apply to me. I once again waited for a few more days and got this response,
"Your submission for a 2Checkout Account has been declined" That's it. No explaining, no reasons just like that. They wasted my 15 days on this.
Save yourself some trouble and stay away from them.
Hello! Thank you for taking the time to leave us a review! We are very sorry if we have caused you any inconvenience. We can assure you that we are taking the satisfaction of our customers very seriously and we are sorry if we did not live up to your expectations. If you need further assistance, please let us know at service@2checkout.com.
Purchased software and did the download... soon as the download was through. My computer. Totally crashed... screen dark... no response whatsoever... It made a funny noise when it crashed... I worked two days on my computer. Before I got it running again. They charged me 49.95 on my paypal account... I am going to place a claim against them and try to get reimbursed... I hope they get caught and go to prison for these tricks.CB in Az.
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- Alpharetta, GA, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Dave! Thank you for your honest feedback. We apologize for any inconvenience we might have caused.
Please know that there are many factors that are taken into consideration when an account is reviewed, however political orientation or other such information is not a factor.
In general, all restrictive actions we take are to protect the partners and the customers from any negative scenarios. The most common reasons for closing accounts are generated by fraud scenarios, elevated chargeback rates, and consequences of banking regulations, among others. More details can be found on the Terms of Service that you agreed to when you signed up, where you can find an overview of cases where closures may be enforced. For further assistance regarding your account status, you can reach out to underwriting@2checkout.com.
We understand your disappointment and we regret that we are unable to meet your business needs. We wish you the best of luck in the future!