2Checkout (now Verifone)

I requested for a refund and based on the e-mail, after 5 business days of no response from their client whom I purchased the product from, they will start the refund process. I waited 5 business days and called them to get an update. They claimed that 5 business days have not occurred yet. They couldn't tell me when the 5th business would occur. Asked for a supervisor and the male rep rudely said it was just him. Their practices are shady and they should be banned as the institution that process payments for a company.

I am so happy to be finished and done with 2checkout.com
I had my website completely redone and I am so happy to be finished with these people. They would lock me out of my own order page constantly and then send me a link that would not work. I would have to try using different browsers to log in. Finally when I printed out the packing slip for the orders is was in 4 point type. You need a magnifying glass to read the shipping address. What a horrible frustration this place was and for what reason! Life is short, 2checkout.com makes it shorter. Stay away!

Their so-called risk assessment team shuts down your account for unclear reasons and without warning, leaving you hanging dry in the middle of peak sales season. Rude, arrogant and intrusive customer service that has to balls to go looking into your LinkedIn profile to arrive at some ill-informed and prejudiced assessment of risk. I have given them a try twice and must warn others to stay away. There is Stripe, PayPal and many more options in an ever expanding FinTech industry.

I purchased something from wordpress plugin and after I paid, I got an email saying that my payment has been hold and not sent to the merchant (the seller of the plugin) because it was suspected fraud and asking lots of documents to provide from my bank, ids, statements, and I did cancel my payment and asked them to return my money back, They are not reliable in terms of online payment. I contacted the plugin merchant and they offered me the direct link for the payment not using 2checkout.

L installed their anti virus on my computer and it did NOTHING. The control panel that they installed did not work. L sent them many emails and calls and they ignored me completely. L immediately removed their software and demanded a refund. Again they ignored me. L eventually found out that this company is a scam by contacting several consumer agencies. L received a full refund by filing a bank charge back. Avoid doing business with this company!

After 6 months of battling with a seller (sent me a damaged part, I sent it back at my expense, they wouldn't give me a refund and never sent a replacement as they said they would). I am now out the money (only about $100 but its the principle) and the seller has all but stopped replying to my emails. I decided to ask 2checkout for help. They were very unhelpful and said it was not their job as a payment processing agent and I should try dealing with the seller directly (hah after 6 months of getting screwed around by them).

Bottom line, 2checkout has no accountability, stick with sellers that use Paypal.

I've dealt with several payment processing sites, but this one is the by far worst.
Not only was activating the account ridiculously laborious, but canceling it is even worse.
I would advise anyone considering this site to stay away. Far away.
The only good thing was that setting up an account was such a pain, that I gave up before they had a chance to process a single payment.
Given the other reviews (a. K. a. Horror stories) I read, I think dodged a major bullet on this one.
BTW, I have since set up a Stripe account.
Not only was it surprisingly easy (easier than Paypal) but it works just fine.
Also (I give them the choice), 80% of my clients choose Stripe over PayPal.