6pm has a rating of 3.2 stars from 394 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 6pm most frequently mention free shipping, name brand, and great deals. 6pm ranks 12th among General Apparel sites.
This company responds to reviews, but usually not within the first month
Good shipping time. Ordered size large which ran a little big. But, overall I'm satisfied. Unfortunately, even though I like the men's clothes that's carried I won't be ordering anything else from them. Temu carries nice clothing also, but they always have free shipping. This company does not
I was so excited to find my size in a certain Donald Pliner loafer. Ordered, paid for, waited and waited. Bottom line - never got the shoes. No offer to track why or send another pair. I did get a credit abt. 5 days later. But I'm Still looking for those shoes. No Photo cause No Shoes.
I have purchased both shoes and a handbag from this site. They have great sales.My order arrived pretty quickly. The shipping is a little steep if you are only purchasing one item so it is good if you buy more than one item or pair up with someone to place a bigger order. I have noticed this site lowering their shipping costs (2.95) more often lately so keep an eye out for this.
Had very bad experience shopping on 6PM. The adidas sneakers that I bought were too small even though I ordered my size which means the sizes are not accurate, had to return the shoes and paid half of the shoe price 25$ to return them. Definitely not likely I will shop there again.
I have ordered from 6pm items and they are way cheaper than the designer's website. I ordered designer brands, and compare it to other sites, and 6pm always has the best discounts. And they keep discounting as well. They have good selections. But get them when you can because they do sell out. I've never had a problem, so I have never dealt with customer service.
I have bought several pairs of shoes from 6pm and have always had the best customer service, return policy and greatest selection. The downside of a no-frills shoe store includes no reviews, closeout styles, and limited sizing. The upside is super low prices and a huge selection to choose from! Any time I have had a problem, I could call and they made it right--be it price adjusting or return service. As a major shoe shopper, I always recommend this site and will remain a loyal shopper.
Nice shop with multiply brands. I like to watch new things there and buy clothes at the sale time. It is very convenient. My recommendations for people who don't like to go shopping outside and need to save time and just by online.
This is a great site! Cheap prices that you would not believe, fast shipping,& great products, I still can't believe it! Tip. Shop on there site under the clearance section... I have spent hundreds already!
If you like a particular brand of clothing on sale, I strongly suggest shopping at 6pm.com. I have had nothing but excellent experiences with them. For clothes I know about, they are one of my go-to sites. I have never had to return anything so far, so I can't comment on that, but their prices and selection are excellent, and in my experience, items are shipped quickly. I highly recommend.
Bought a pair of high end boots, always wear a size 7.5 and these were way to small. Went to return them to only be told i would have to pay $20 to ship them back. Other online shopping returns are free. Is this how they make most of their money by sending you defective products and charging you to ship it back. Horrible. Never again. AND THE BOOTS LOOKED SUPER CHEAP. Possible knock offs. Disappointing. I would give NO stars but had to-to submit review :o/
So I was really excited to buy shoes from this site since my friends love it and I was completely disappointed when I received shoes that have been worn. Second pair of shoes came with a Marshall's sticker showing sale price of $39.99 when I paid $63.98. When I called to complain that the first pair was worn they made it seem like they were doing me a favor by sending me a prepaid label. They also acted like they were doing me a favor by price matching the second pair to the sticker they left on the shoes. When I asked to buy the first pair which are the same shoes as the second just different color for the price of the sticker they left on, I was told that I can only get sticker price for one pair and not both even though I am the one who has to now go to ups to drop off the shoes that came worn. Horrible experience. Definitely wont be ordering from this site anymore. Rather order directly from Marshall's.
Tip for consumers:
Don’t order from here
Products used:
Shoes
Great selection! If you keep your eyes on an item you like you will see the price fluctuate up and down. I have had many great experiences with this site. It really helps if you are already familiar with the brand or model of shoe you are purchasing, to be sure you like the fit. Super fast shipping. Highly recommend.
They have amazing prices. But as one person mentioned, their prices fluctuate. And it's not like it's on sale at one point, then not. In fact, I recently bought a top for $69, then noticed the price went up to $84 then next week, then $95 the next week. So weird.
This is basically the stuff that is on Zappos but goes on sale.
I am careful with my purchases because I know I have to pay shipping if I return.
Their prices are usually a bit more than I like to pay, being a frugal person, but the deals are amazing! The quality is always great, free shipping is a god send, shipping is fast, customer service is good. Just a very reliable and professional site all together. Not a bad thing to say, would definitely recommend.
Just a few minutes after putting a item in my shopping bag and before I had a chance to check out, the price increased by $10. Shopping links listed at the top of Google still showed the lower price, but when you click on the link to their website, the price increases. When I contacted customer service I was given numerous rambling excuses for their price gouging and said:
"as one-time courtesy, I will honor the lower price for you. We do not normally do this for our customer, but this time I am willing to bend the rules for you, so you can take advantage for the lower price."
Wow, don't do me any favors, I'm no longer a customer of this site.
Hi! Sorry about what you experienced. We want to do everything we can to help our customers. We will send you a private message so we can have a specialist look into this. Thank you so much for your feedback!
I bought 3 pairs of shoes from this website. On some of them the prices seemed too good to be true. Two were Frye sandals and one was Kenneth Cole Reaction sandals. One pair of the Frye and the Kenneth Cole have soles that have detached from the shoe after only a year of wear. As a result I'm very hesitant to purchase from them again. I've never had this happen to any shoe, but from this website, two pairs of shoes back to back? I'm wondering if these shoes are seconds or damaged shoes that didn't pass inspection for real stores?
6pm.com is amazing! I've purchased some New Balance running shoes, heels for work, and a few purses so far. Incredible discount pricing and product selection. Shipping is free too, in my experience so far.
I found this site a little by accident because I was trying to find a swimsuit I really wanted but at a discount. I found it on 6pm.com for a great price in my size and was super excited. But, because I'm naturally skeptical, I thought this was too good to be true. I checked out the reviews on SJ and saw that pretty much all the reviews were positive. I went ahead with my order and I am so happy I did! Not only was the price of the item great, but shipping was FREE (unheard of for a site of this nature) and it arrived very quickly. My item was in perfect condition.
Also, I had a customer service issue with logging in (which was completely my fault, by the way) so I called their customer service line. I waited a few minutes, but that is to be expected. The girl who helped me was so kind and helpful I wanted to hug her.
The verdict: I am in love with this website.
They suck. Bought from them once (never again!) and kept getting promotional emails ever after. Clicked unsubscribe and kept receiving emails for the next 10 days, when I called customer service they hanged up the phone 4 times!
I've bought several pairs of shoes from 6pm, and I'm addicted to their selection and prices.
I'm pleased with how fast I receive my order. I don't think you will be disappointed when you buy from them. Give it a try. I'm glad I did.
Good prices and some decent brands, but no free returns. I've had the cost of returns be more than the shoes purchased, so I ended up donating them. I think they mail things in super large boxes to make returns more expensive, thereby discourage the practice. I hate having to go buy return boxes to minimize the cost. Just be careful.
If you want to be burned/compromised by an online scam, this is no doubt your best choice. I had to cancel my credit card within 24 hours of my first and only order. The "customer service" representatives are located in foreign countries... which don't like the US very much. They do not speak understandable english (at least that's what they do... probably on purpose)-- and that is no doubt part of the "business model." Ask for a supervisor... and after 20 minutes waiting on hold... there isn't one. You cannot cancel an order --even a minute later (so they say... too late). No exchanges. Good luck getting a refund... and if you have to send something back,... well its at your cost and risk. They do customer frustration so effectively that the customer simply has no choice but to just "give up." BUYER BEWARE of this fraudelent scam operation. 6PM needs to be shut down and prosecuted. Appalling.
I ordered a pair of Navy sandles late Sunday evening. They arrive Tuesday afternoon, the box was neatly packaged. So pleased with the shoes, fit great, really like how they look on my feet. The best things love the price, no shipping and handling charges. Only had to pay the taxes of course. Have ordered from 6pm several years ago. Had a good experience those times also. Will be ordering more in the future. Can't say nothing bad about this company!
I will never order again. Did not know they don't offer prepaid returns if boot doesnt fit. Thank you. It cost me 34 dollars today to return for a boot that ran too small. As an internet shopper too many other high end sites that send prepaid labels! Terrible policy after 6!
6pm went above and beyond with their customer service. Sadly, I was shipped the wrong size shoes but 6pm did everything right in turning what could have been a bad situation (we've all dealt with those sites!) into what should be the business model for all shopping sites. Not only were they extremely apologetic about their error, the representative, as we spoke, created a new order to be sent it out before I even had a chance to even pack up the wrong ones. Here is the above and beyond... I was not expected to pay for the correct ones and wait for them to receive the wrong ones to credit my credit card!
Now with free shipping I love 6pm!
Name brand clothes shoes etc at VERY discounted prices. Unbeleivably low prices for the real thing. Ships same day as order, free/discounted shipping, Rewards program for every $ spent. Quality merchandise, knowledgeable customer service.
Great place to get good deals on name brand shoes, clothing, purses, etc. Never had a problem with shipping and items have always been like discribed online. Items can be returned within 30 days and new condition, less shipping fee.
Your premier destination for discount fashion. Save up to 75% off retail on authentic name brand styles for the whole family. Exclusive deals you won't find anywhere else on shoes, clothing, handbags and more!
6pm.com is a subsidiary of zappos.com and amazon.com.
Hello Silvia,
I'm so sorry for the horrible experience you had with 6pm.com. I hope that you can give us another chance. Thank you for your feedback: https://www.6pm.com/contact-us