6ya

When going from one frame to another thee was either no instructions or ones that were confusing. It seems as if there is an opportunity for just simple directions. The problems should have been anticipated.

I had trouble with verification via Google due to the purchase of a new iPhone 13 Pro Max. I spent over an hour trying to troubleshoot the problem with T-Mobile and they finally referred me to Google and within five minutes the technician was able to solve the problem and in while doing so, he was able to educate me with how the process goes and above all of it, he was extremely patient with me. He turned what was aggravation into jubilation with his expertise and professionalism. Thank you again

I truly believe that Adam showed
The upmost compassion and jt was genuin.he made me feel better in a time of my heartache
Thankyou from me (Gary)an my dog (mr. Gottie)

I had a problem trying to work my Uber and your website offered help with it so I click on the link and the next thing I know you guys took money from me. Now at this time I didn't know how much was takin. So anyway a gentleman called me to help me and he had no clue what was wrong and couldn't help me I was only on the phone for 5 min with him and u charged me 50 for someone who couldn't help me and we were only on the phone for 5 min. I would love a refund because this website is a rip off so don't click on any link they will take your money without your permission

I had a problem with an Uber transaction that needed more technical finesse than my mid-century brain could muster. Uber directed me to 6YA and I was very quickly connected with Artis—oops! Do I get to identify him or is that a review faux pas… How would I know, I'm 68. So Artis, the momentary voice of 6YA walked me through what I needed to know to fix my problem. And all without making me feel like a fossil! Hope all of your reps are as good at their jobs as Artis or I'll have to suggest that you make him 6YA's Director of Training!

He called me back immediately and told me how to take care of my problem now I am waiting for a Afterpay Customer Service Rep to call me back I hope it doesn't take long. I need to get into my account to pay a bill because th card they have on file is not the right card. I had to get another card because I had fraud on the old card. And it won't let me get into my account because it won't accept my new card I have so I really need to talk on the phone with someone. Thank you

He did everything he could to help me but it turned out I have to wait until my service expires before I can change to the annual plan which is on the 16th but at least I figured that out. The computer screen didn't say that to me. Without him explaining that I would've sat there a lot longer trying to get it to work so I appreciate him explaining it to me for sure.

I found it very enlightening the way your system is set up. First y oh chat and state your prob my em, then you get a live agent. The waiting time was zero and for todays world, thst is great. The chat man was kind (name was Chris), but the msn I spoke with last night on zthyrsday, the 22nd of July at about 9:30 was super pleasant and helpful, I keep thinking his name was Charles, but I can be wrong, but whoever he was, keep him!