website thubmnail of 6ya
How would you rate 6ya?
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North Dakota
1 review
0 helpful votes
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I was trying to find out where the product I ordered from PetSmart is. This young man was very helpful. He gave me instructions on how to go further to find the shipment status.

Date of experience: July 26, 2022
Texas
1 review
0 helpful votes
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Exman
July 11, 2022

Very pleasing experience! Andrew was very patient which meant a lot to me. I thank him for that! I was having a lot of problems with my password and he walk me through it.

Date of experience: July 11, 2022
Texas
1 review
0 helpful votes
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My experience with 6ya
May 16, 2022

Prince was very nice and explained what I had to do clearly. I'm glad facebook has this service. I also recieved a phone number straight to him if I need further help and I like that.

Date of experience: May 16, 2022
Colorado
1 review
0 helpful votes
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Helping the Old Folks
July 2, 2022

My agent Greg was so very helpful, kind, and patient with his attention to the problem I am having with trying to stop a service I didn't sign up for!

Date of experience: July 2, 2022
Colorado
1 review
0 helpful votes
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The Gentleman Mr. Edwin was a big helper for me and he was Very very nice and polite and have patience to help me with everything and I rate him five stars on everything excellent work

Date of experience: July 30, 2022
North Carolina
1 review
0 helpful votes
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Great customer service
July 30, 2022

Cesar was great listened to what I had to say and helped me find the right person I needed to talk to. I usually have bad experience with customer service but he was great. Thank you

Date of experience: July 30, 2022
Illinois
2 reviews
0 helpful votes
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Agent had excellent credentials.
June 26, 2022

Agent had excellent customer service ability. I was very slow and he was very patient. His knowledge was overwhelming and quite impressive. You are very blessed not to mention lucky to have him!

Date of experience: June 26, 2022
Illinois
1 review
0 helpful votes
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Charged extra fare.
May 13, 2022

After, I explained the situation, the service tech, Alfred, led me through the app to apply for a refund for the extra fare. It was very easy and the problem was resolved quickly.

Date of experience: May 13, 2022
Missouri
1 review
0 helpful votes
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Tech help/suppprt
July 25, 2022

I was having difficulty logging into my Credit Karma account and used this service to get help. Alfred was my tech guy and he was very nice, knowledgeable, and helpful.

Date of experience: July 25, 2022
North Carolina
1 review
0 helpful votes
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Refund
July 2, 2022

Refund Cesar went above and beyond to help me this morning and assured me everything would be restored to my account within 3 to 5 days God bless this man

Date of experience: July 2, 2022
Massachusetts
1 review
0 helpful votes
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Resolved the problem
August 12, 2022

Although I was put on hold for over 4 minutes, the problem was resolved quickly and professionally. The customer service representative was very pleasant and patient.

Date of experience: August 12, 2022
Massachusetts
1 review
0 helpful votes
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Questions about possible scams
October 1, 2022

I called because I thought someone was trying to get my information to make a large purchase. Prince told me how I could check my account.

Date of experience: October 1, 2022
North Carolina
1 review
0 helpful votes
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Panic Mode Fo Sho
May 21, 2022

My dog ate a half of a pain pill that was accidentally dropped on my floor & Nicole was so awesome & the call back was so fast-!
Highly recommended
Thank you so much-!

Date of experience: May 21, 2022
New York
1 review
0 helpful votes
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Missing Fall Discount Application
October 4, 2022

Good now pending in a week Revised refund of -$10. So Resolved for now & Now Pending order to rate merchandise thanks

Date of experience: October 4, 2022
Florida
1 review
0 helpful votes
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Lost item
July 14, 2022

I called to see how to go about finding a item that was supposed to be delivered. She was very helpful and was able to any questions I had plus more information I didn't know to ask about

Date of experience: July 14, 2022
Ohio
1 review
0 helpful votes
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Great customer help
September 12, 2022

I was watching TV last night and it told me to change my payment method so I tried and could not remember my password so waited till this morning and I was hooked up with Prince and he was patient with me

Date of experience: September 12, 2022
Iowa
1 review
0 helpful votes
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A1 service!
July 28, 2022

Alfred was a real life saver! He was so kind and patient with me. He walked me through the entire process. He was very helpful and I really enjoyed our phone call! I appreciate the help so much!

Date of experience: July 28, 2022
Washington
1 review
0 helpful votes
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Square help
July 16, 2022

Couldn't get logged in-couldn't process credit cards-Josh(?) was great and sent me a link to a different browser and the dashboard appeared. Give Josh a pay raise!

Date of experience: July 16, 2022
Pennsylvania
1 review
0 helpful votes
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Mission Accomplished
August 9, 2022

I was greeted by a pleasant voice first of all. Andrew put me at ease; me being a senior citizen. I felt like I was speaking to someone I knew. Thank you Andrew.

Date of experience: August 9, 2022
North Carolina
1 review
0 helpful votes
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Lil Jrs experience
September 3, 2022

So glad I was able to use flex pay! Got the dog bed my lil dog loves and was still able to afford it all because of flex pay! You guys are great and I appreciate it!

Date of experience: September 3, 2022

Overview

6ya has a rating of 3.5 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 6ya most frequently mention customer service, credit card and phone number. 6ya ranks 3rd among Home Appliances sites.

service
4
value
3
shipping
2
returns
2
quality
432