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How would you rate 6ya?
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Florida
1 review
0 helpful votes
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Kerry
August 9, 2022

I just felt that I received one of the best overall services that I have ever experienced. Truthfully in today's world you learn to only expect some satisfaction or no satisfaction.
Today I experienced service and understanding at it's best. Thank You

Date of experience: August 9, 2022
New York
1 review
0 helpful votes
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Excellent customer service
August 19, 2022

My shopping experience was a great one, was looking for a different pr of sneakers for my wife and found the perfect pr, unfortunately the sneakers were a little too small, the customer service was simply awesome with a refund, and still no return, let me make it clear, i will be back. 10 ********** stars to customer service.
Thanks.

Date of experience: August 19, 2022
Pennsylvania
1 review
0 helpful votes
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Older people
September 9, 2022

I am a 68 year old. The gentleman that I spoke with helped me to decide more quickly about getting rid of my cable bill. I am getting a smart tv and getting rid of my 267.00 dollar cable bill. Never knew how they worked. Thank you Drew

Date of experience: September 9, 2022
Massachusetts
1 review
0 helpful votes
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Cinder block hangers
July 17, 2022

I went on Amazon. Com
I Am a client and had trouble processing an order,
I met your associate, Edwin
A very great man, helping me and contacting me in the morning to resolve my issue. *******184. Joe Merola
We'll find out if I get a confirmation email by tomorrow from Amazon
I'm not sure, but I think I was charged 1 $. For your service
I do not want to be charged. 49.95 a month for your service
I will call my bank if I get charged!

Date of experience: July 17, 2022
Indiana
1 review
0 helpful votes
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Sarah S is awesome
May 17, 2022

My 17 year old cat is not feeling well and I was directed to Sarah and she was able to help me with the emotion that I was feeling and worried not to mention Abel to help me locate a few of the animal hospitals and vets in my area that could help her meaning my cat. She was kind and compassionate and understanding being an animal lover herself. You will truly be lucky if you get her if you need any help regarding your animal. She definitely deserves a raise in my book

Date of experience: May 17, 2022
California
1 review
0 helpful votes
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Customer service
June 2, 2022

I was upset because I had been scammed. I fell for the Amazon Mystery Shopper scam. 6ya could not reverse a cash payment I sent but he showed the proper politeness and empathy while still being professional. He represents your company very well. Give him a raise. I'd hire him.

Date of experience: June 2, 2022
South Carolina
2 reviews
0 helpful votes
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Excellent customer service skills
July 10, 2022

Micheal called me asap once my complaints were submitted. He carefully listened to what I had to say then he proceeded to assist me. He even told me a few things that I wasn't aware of and called the restaurant for me to get my problems resolved. I am well pleased with his services I hope God blesses him

Date of experience: July 10, 2022
Massachusetts
1 review
0 helpful votes
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Awesome service by Jasmin.
May 27, 2022

Jasmin was very smart thus an asset to you business. She was able to explain what I needed to do to fix my issue. She was very friendly and understanding of my naivete of using this PC. I can't thank her enough for helping me!

Date of experience: May 27, 2022
Maryland
1 review
0 helpful votes
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Mike the Wonder
August 5, 2022

Mike is an excellent tech, he was very knowledgeable, patient, and pleasant throughout out our call. This was not an easy call for him or anyone, but he hung in there and and wasn't satisfied until he was able to reach success. I'm so thankful Mike was the wonder guy that answered my call.

Date of experience: August 5, 2022
Massachusetts
1 review
0 helpful votes
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What a relief!
August 6, 2022

I was sent by a robot voice to one robot voice for a repair problem after another, including a sales pitch for a medical device. Edwin heard my frustration and steered me to set up an appointment with a repair person. Thank you Edwin.

Date of experience: August 6, 2022
Texas
2 reviews
0 helpful votes
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Excellent Service
June 8, 2022

I was so glad to find that 6ya has my back on these scam calls that have been taking up my time! In fact, I also reached the through trying to contact Spectrum Customer Service.
These scammers had been suspect from the beginning, so I am relieved to be finally rid of them, thanks to 6ya!

Date of experience: June 8, 2022
California
1 review
0 helpful votes
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Awesome
October 1, 2022

Prince helped me update my UBER account
I was so slow in responding to his instructions but he was so patient and I could tell he's a caring person He walked me through my account until I was satisfied Thank You

Date of experience: October 1, 2022
Michigan
1 review
0 helpful votes
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What a few days I've had The first expert working in his car ended up hanging up on me cause I didn't know enough about computers and neither did he. The second person I talked to very helpful LWll ok l and he got me in to where password can be changed but mine couldn't be. Another request has to be sent in to try it another way

Date of experience: June 15, 2022
Ohio
2 reviews
0 helpful votes
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Time is Money
August 10, 2022

In the world in which we live today time is money. I spent 45 minutes with an assistant from the actual company and was getting no where. I was losing patience along with valuable time. I switched to try 6YA and within 5 minutes he had it fixed.

Date of experience: August 10, 2022
Massachusetts
1 review
0 helpful votes
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Best tech support ever
September 28, 2022

I cannot recommend this service enough. After trying all google efforts and YouTube fixes I could find and consulting a different service support, I found 6ya. They didn't stop until the problem was fixed. Extremely knowledgeable and wonderful service!

Date of experience: September 28, 2022
Kentucky
1 review
0 helpful votes
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Confused
June 1, 2022

The link said free animal clinic well there's nothing free about it. Or is it animal clinic or can direct me to Animal clinics that are free or low cost so advertising sucks but Stephanie was real sweet and easy to understand but was not helpful which isn't her fault that's not her job apparently.

Date of experience: June 1, 2022
Florida
1 review
0 helpful votes
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We were 100 percent in fear for our dogs life, and she talked us through exactly what to do and how to handle him and his situation. Shee was kind, caring and you could tell she truly wanted to help us so we could help our dog through situation.

Date of experience: June 19, 2022
California
1 review
0 helpful votes
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Her help was incredible
August 17, 2022

She was patient it took an hour and a half. I couldn't believe the time she put in. She was the only one that resolved my problem. I tried many times with others and nothing got done. I thank her very much.

Date of experience: August 17, 2022
Minnesota
1 review
0 helpful votes
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Excellent service
September 8, 2022

I was locked out of Facebook and Messenger when someone hacked my account. I spoke with Joshua and he listened attentively and solved my issue. He was very patient and understanding. He assured me that everything would be fine and he was correct.
Kudos for Joshua.

Date of experience: September 8, 2022
New York
1 review
0 helpful votes
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Tree frog mouth open
June 16, 2022

It was wonderful. The doctor was very polite and walked me step by step to help my frog. She remained on there phone with me until the issue was rectified and I am ever so grateful. She was very informative and pleasant.

Date of experience: June 16, 2022

Overview

6ya has a rating of 3.5 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 6ya most frequently mention customer service, credit card and phone number. 6ya ranks 3rd among Home Appliances sites.

service
4
value
3
shipping
2
returns
2
quality
432