website thubmnail of 6ya
How would you rate 6ya?
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Arizona
1 review
0 helpful votes
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Costumer Assistant
May 20, 2022

Costumer Assistant;
They really do care. I need my glasses the lens fell out and broke.
I couldn't access anything on my phone. The agent helped me with everything that I was needing. I thank you for having a very knowledgeable team. This Man really deserves a raise. I thought he was going to be like all the others agents that l have dealt with. ("You got to do this and that"!) But not him he did everything that I needed.

Thank You for all your help and support.

Date of experience: May 20, 2022
Virginia
1 review
0 helpful votes
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Fast and reliable online attention
May 18, 2022

They really call you right away and my pet's doctor was so nice and honest and caring. You can tell she really cares about animals. Gives you choices for you to consider and she seemed very experienced.

Date of experience: May 18, 2022
California
1 review
0 helpful votes
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IPad--Activation Lock
June 16, 2022

While unable to assist with my specific issue, Vincent did provide me with the phone number of someone who could. Before giving me the number, he called number while I was online, just to make sure number was valid.

Date of experience: June 16, 2022
Florida
1 review
0 helpful votes
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Area and Lost
June 6, 2022

I was totally stuck and without a solution to my situation. Thanks to Stanley and his expertise I was able to get back on track and get going in the right direction to resolve the issues I was having. What a great service to provide
Thank you

Date of experience: June 6, 2022
Michigan
1 review
0 helpful votes
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Amazing and excellent Veterinary Service
May 23, 2022

The Veterinarian that we spoke with, Dr. Maureen, was Completely Amazing and Helpful with our dog, Miss Chloe Mae. Thank you so very much! We will continue to use this service and make sure we update them with Miss Chloe Mae's progress. I can't believe that Dr. Maureen called me within 1 minute of me contacting 6ya! Completely and totally worth the time and money. We could ask questions we normally wouldn't be able to ask and get an answer to.

Date of experience: May 23, 2022
Virginia
1 review
0 helpful votes
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Great job
June 3, 2022

Great customer service. Fast and very polite. The gentleman that helped me was very fast and efficient. I was very pleased with the outcome. I would recommend using the customer service when needed. Within minutes my problem was resolved. Thank you for such great work.

Date of experience: June 3, 2022
New York
1 review
0 helpful votes
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Wow! I got a bundle of great info…
September 7, 2022

I had a problem ordering from stop and shop. I didn't know there was a difference about ordering from Stop and shop directly and Instacart. I just got a bundle of information about Instacart, which I knew very very little about if anything at all to be honest. This guy Andrew just made my day!

Date of experience: September 7, 2022
Louisiana
1 review
0 helpful votes
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I didn't know what to expect about the help from this company. But after talking with Lesley it was a great experience. She talked me through in what I was trying to do. I came out a winner in the end. Thanks! 6ya. Rosie

Date of experience: July 1, 2022
California
1 review
0 helpful votes
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Facebook account
June 7, 2022

Jasmin, was very helpful and she claimed me down, cause I was in tears and she insured me that everything was going to be OK. She was very polite, kind, caring and I needed that such. Thank you, Jasmin, we need more people like you.

Date of experience: June 7, 2022
Arizona
1 review
0 helpful votes
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Customer service
May 17, 2022

Andrew was a 5+. He was very patient and understanding of my circumstances. You should be very proud to have him on your team. I thank you Andrew for your help today my best to you and all you do. You are one of of the best raps as ever try to help me with my problems. Thank you, thank you.

Date of experience: May 17, 2022
Illinois
1 review
0 helpful votes
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Best experience!
August 18, 2022

Due to having to cancel a credit card I had to call several accounts to give them a new card number. After several calls one experience involved two calls and an hour total. I had one more account to call that was Roku. This was the best experience I had I was connected with Andrew and he had my question answered and another problem resolved within minutes. Best experience I had in dealing with support providers. Great Job Andrew.

Date of experience: August 18, 2022
Washington
2 reviews
0 helpful votes
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Unexpected circumstances!
July 13, 2022

On July 13 I found my bill that was due July 14,2022! I panicked because my credit cards were at home while we were traveling except for one we carried with us! While out of town I called for help to pay my bill. No problem! We just charged it to my credit card - SUCCESSFUL!
My worries are over and we can enjoy our trip!
BJW California

Date of experience: July 13, 2022
Arizona
1 review
0 helpful votes
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Ticketmaster / Raiders
September 17, 2022

Could not get into my account on Ticketmaster / Raiders to receive my tickets for tomorrows game. Andy was able to see my account & changed needed information so I was able to secure my tickets. Thank you Andy

Date of experience: September 17, 2022
Pennsylvania
1 review
0 helpful votes
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Review
August 14, 2022

The young man Ivan was so kind and patient with me and my old lap top computer. When he couldn't find a solution to my problem he connected me to someone who could. So I want to thank your company and Ivan for such good help

Date of experience: August 13, 2022
Tennessee
1 review
0 helpful votes
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FINALLY A PERSON!
July 28, 2022

Bradford was so very helpful! I have tried for three days, unsuccessfully, to get my you tube acct straightened out. But I could never talk to a person and everything was on line. I have awful computer skills so I really needed a person to talk me through the situation. Bradford did an amazing job and was very knowledgeable! Thank you so much!

Date of experience: July 28, 2022
Illinois
1 review
0 helpful votes
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Bad deal on a Louis Vuitton purse
June 30, 2022

I was so excited to receive the purse. But when open the box and pull the purse out I was so disappointed. It had a funny smell plus the zipper was torn on one side. And that was to much money to spend and have to have it fix. That is not hoe I so it in the picture.

Date of experience: June 30, 2022
Illinois
1 review
0 helpful votes
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Deleting Account
September 9, 2022

I signed in to set up Instacart and was redirected to your website without clear notification that I was not speacking to instacart. I want all my account details deleted because I did not intend to give that information to Help in Seconds. Please notify me when my details have been deleted at *******689 by phone call or text. Marilyn Castle

Date of experience: August 10, 2022
Texas
1 review
0 helpful votes
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Super service as far as informative results
June 9, 2022

Always having good one on one informative knowledge is good... The vet that called me back was quick through and answered all of my questions in concern of my baby boy rotty heeler riggers... He is on his way to feeling better!

Date of experience: June 9, 2022
Alabama
1 review
0 helpful votes
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Great job by Brian
August 3, 2022

Thought I had called UTUBE TV direct, loss my wallet and had to change cards for the monthly set up, Brian explained they were an independent tech provider and would delete all the info I gave. I thought that was the end of it but Brian stayed on the call, was very polite and walked me through the whole process. He went above and beyond with his assistance in helping me, we started talking sports after that it was a very good call! Thanks Brian

Date of experience: August 3, 2022
Texas
1 review
0 helpful votes
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Screaming washer
June 10, 2022

Screaming washer. Machi e started screaming in spin cycle. Talked with repair man and it is as I thought... transmission problem. A new transmission will cost about 500 to 600 so he suggested ditching machine. Also said to stay away from LG KENMORE AND SAMSUNG machines.

Date of experience: June 10, 2022

Overview

6ya has a rating of 3.5 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 6ya most frequently mention customer service, credit card and phone number. 6ya ranks 3rd among Home Appliances sites.

service
4
value
3
shipping
2
returns
2
quality
432