Didn't realize I had even enrolled for membership, actually got in this line not meaning to! When my bank showed a charge for $50 I called & the girl said I could cancel & the $50 will be refunded in 2-5 business days. As long as it is I am happy!
Due to their marketing practices with their automated box I was somehow actually input information which ended up taking money out of my bank account. The tech representative "Lakee" was very helpful in processing a request for my refund. He was very polite and professional.
Called and received a callback from Prince who was very helpful. Now I'm hoping that the charge is eliminated from my credit card. Thank you again. Prince was helpful, professional and respectful. Good for AOL for hiring such a fine young man. My problem was about a bogus email from AOL. I solved it by changing my password twice which appeared to resolve the problem but I wanted professional verification which he provided.
He was very Patient and fixed my issues. I was very happy with the work that he did and all the steps we had too go through to fix the problem! FYI the guy before him hung up on me! Very rude! He should be held accountable for his actions!
My 4 month old puppy swallowed a small rubber ball. I couldn't find a vet in town that was open to find out what to do. I called for help at 6ya and a vet called me back and told me what to do and gave me resources to follow up with. I have somewhere to go now I'm disabled and can't afford a $4,000 vet bill.
Leah was amazing & compassionate.
She addressed my issues regarding the membership misunderstanding.
I'm thankful for wonderful Customer Reps who share personal issues.
I commend her highly!
Warmly,
S. Carpenter
I tried to get some information on a Refund due me. And all the representative Artis, could tell me was that it should show up in my Bank account 7-10 days. I true SCAM. I was not made aware that there is. $50 charge for this conversation!
Although it took a few minutes for me to get going in the proper direction and then wait my turn to get expert help, once I did, it was time well spent. The first vet took his time listing to me, clarifying and then asking questions, before coming up with a treatment plan for my dog. Almost immediately after I finished that consultation, another vet called to make sure that I had been taken care of, if I had any additional questions and or concerns, and if she could be of additional help to me for my dog. Now, that is what I call customer service. Thank you.
Clint was so helpful to me. I will use Uber in the future. I'm 69, handicapped and poor. He didn't care. He helped me set up the whole app. Thank you for your kindness. I have A
Rosary and Funeral. If it's not too much I can go.
Stephanie was awesome. She put my mind at ease letting me know I do not need to rush my dog to the vet immediately. He just has bad allergies and she gave us great information on what we could do to help him.
Dean didn't get impatient when I didn't know what I was doing he was very kind and understanding and he did his best to help me he's a very good representative for your company and I would choose sixya to help me again
Not happy with the overall Uber eats experience but my customer service experience on the phone was great. Didn't reach my desired conclusion but Edwin did his best where he could and I appreciated that a lot.
I actually worked with Joshua. He was excellent and stayed with me until we got all issues resolved. I can't rate him high enough. You are very fortunate to have someone of his caliber working for you. Thanks for excellent service.
David was extremely helpful in helping me fix my problem. This was made more difficult by me because I am not familiar with my Panasonic home phone. However David searched the manual and then gave me instruction s to add more rings before the voice mail picks up Well done David
I was extremely fortunate that Richard PM answered my online request/question, as he swiftly brought my concern of not having a transportation service to a screeching halt. He stayed on phone with me to ensure i had the correct link to sign on with Uber. As stated in the subject line Richard is the Gold standard governing himself with great pride and respect for the information he provides for those that need help.
Robert called me right away, no waiting. He was very nice and helpful. He stayed on the line to make sure everything was working before ending the call! I would definitely call him again if I had a problem!
I'm always reluctant to give credit card information in order to ask a question. But in this case, I wanted to speak to someone knowledgeable. Michael was terrific and even let me know who else in my area to compare Uber's services with. Thank You Michael.
When Valerie the vet called and explained my dog's symptoms to me and then listened to what we were treating her with it gave us a tremendous sense of peace of mind. She listened to our concerns and was very patient and knowledgeable as well as caring and understanding. I really feel like this was the best thing we have done for our dog. Valerie was the utmost professional.
Charlene my support tech was polite courteous kind understanding and above all patient. She did everything humanly possible to help get my free Roku channel movies to load up so 2 thumbs-up for her customer service skills Blessings and Favor to her because patience is very important when dealing with the public no matter what age or race Thank You!
Michael was not only informed to but went out of his way to help a novice understand how to solve my own problems and develop a more working understanding of problems with today's constant difficulties with crooks on the Internet thank you so much Michael,
Overview
6ya has a rating of 3.5 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 6ya most frequently mention customer service, credit card and phone number. 6ya ranks 3rd among Home Appliances sites.
Business History
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members