website thubmnail of 6ya
How would you rate 6ya?
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Missouri
1 review
0 helpful votes
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Patient with technology illiterate
September 14, 2022

I contacted Peacock about upgrade to my service. They sent me to 6ya. I couldn't figure out how to upgrade & was becoming upset. The 6ya agent explained step by step how to do the upgrade & it worked!

Date of experience: September 14, 2022
Michigan
1 review
0 helpful votes
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Very helpful
June 9, 2022

The tech I had was very nice informative and professional he helped me find a serious problem with one of my accounts and why I couldn't get back in and helped undergo the process of getting it back and I would recommend this service

Date of experience: June 9, 2022
Texas
1 review
0 helpful votes
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GOD sent
August 13, 2022

I was panicking when my 15 yr old bichon was coughing/gagging more and more frequently and had 3 episodes one after the other. It was 4am on a Saturday, I was desperately needing to talk to a veterinarian asap.
I checked the Internet and right away found "HELP IN SECONDS".
I called and the lady that answered was very professional and very caring. She asked for the symptoms and other pertinent questions. Within seconds I was connected to an amazing, caring veterinarian that was very helpful and supportive.
Per her recommendation, I took my baby Brandi to the emergency pet hospital. One of the possible causes Dr. Adams talked to me about, was actually confirmed with x-rays that were taken at the emergency pet hospital. Dr Adams called and texted me a few hours later wanting to know how Brandi was doing.
This gesture was amazing and I feel blessed for having reached out to HELP IN SECONDS. They really care! God bless you Dr. Adams!

Date of experience: August 13, 2022
California
1 review
0 helpful votes
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Unable to go online to pay Target
August 8, 2022

Randy seem to be helpful. I was told that problem would be handle. Told I have to wait two hours than I can go online to pay my Target bill. I am unable to do this. I have received 2 emails from Target telling me my user name which they were correct. I go on line for Target put my user name, (the correct one Target indicated) SO go online to pay bill AND on top Target I am told user is INCORRECT!

Date of experience: July 9, 2022
Florida
1 review
0 helpful votes
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Mistake on my part!
August 19, 2022

When I connected to this service I did not understand that this was a "middle man for the # I wanted. Unfortunately I supplied a credit card for a service I did not want. Unfortunately I supplied a card for a service I did not want. Shame on me. I called back and was assured it would be deleted. Anxious to see the refund in my account. READ THE SMALL PRINT!

Date of experience: July 20, 2022
New Hampshire
1 review
0 helpful votes
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No one tells you cost! Then again I didn't ask! Never assumed it would be this pricey for 5 minutes work! Got the answer should have called the bank! Stupid!

Date of experience: September 6, 2022
Kentucky
1 review
0 helpful votes
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Knowledgeable
May 12, 2022

The gentleman that I talk to Alfred was very knowledgeable explain everything and detailed and also answered all of my questions with a satisfactory conclusion

Date of experience: May 12, 2022
California
2 reviews
0 helpful votes
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Compromised Credit Card Assistance
June 13, 2022

A nightmare - credit card number compromised on eve of vacation - need to change payment methods on numerous accounts - was led through the necessary steps with skill and courtesy!

Date of experience: June 13, 2022
Kentucky
2 reviews
0 helpful votes
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Gratitude for Dean
July 13, 2022

I was in the wrong place trying to work with blue apron. Dean was so very kind and knowledgeable. He showed me how to take care of myself on a euros if pariah's. Thank you Fran

Date of experience: July 13, 2022
Maryland
1 review
0 helpful votes
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Successful outcome
June 6, 2022

When speaking to an agent, Dean, who helped me resolve an issue with my account. He was extremely helpful and patient since I am not great with resolving problems using electronics. Thank you

Date of experience: June 6, 2022
New York
1 review
0 helpful votes
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Superb help from Greg, a 6ya phone contact
August 13, 2022

Greg was speedy, knowledgeable and helpful -- he knew exactly how to address my problem and successfully resolved it in a couple of minutes. Thanks for having him on your staff!

Date of experience: August 13, 2022
Wisconsin
0 reviews
0 helpful votes
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She was just what I needed! Thanks Sweets! 5
June 24, 2022

I have be hacked about 6 times. I am going to try it out today? She was empathic and caring. She gave me a wonder tip where my phone is fully protected. Thanks dear girl! Hugs Ellie

Date of experience: May 25, 2022
Michigan
2 reviews
0 helpful votes
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Mrs. Kathleen Smith
July 1, 2022

Kevin did indeed do a great job in handling my problem! Very professional and guided me in the right direction. Only thing, I didn't know I was going to be charged $50.00 for this service.

Date of experience: July 1, 2022
Pennsylvania
1 review
0 helpful votes
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Navigate website
September 21, 2022

Heather helped me immensely navigate a website to exchange T-shirts. She was wonderful.
If I am being charged for this can somebody let me know?
I'm very computer illiterate

Date of experience: September 21, 2022
Tennessee
1 review
0 helpful votes
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Deceptive company
September 4, 2022

I spoke to an expert, I was happy with him even though he did not solve my problem. Then I looked at my bank account and they charged me 50.00 for a 5 minute call. They don't tell how much it is.

Date of experience: August 5, 2022
Washington
1 review
0 helpful votes
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Great things happen when their suppose too
June 3, 2022

It was great working with Richard and especially Hunter! He not only solved my problem but also gave me some great idea's going forward with a website, thanks again

Date of experience: June 3, 2022
Virginia
1 review
0 helpful votes
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Great help with Instagram hacking issue
May 18, 2022

The man who helped me to fix my hacked Instagram account was very considerate, patient, knowledgeable, and helpful. I really appreciated having his support to fix this issue.

Date of experience: May 18, 2022
California
2 reviews
0 helpful votes
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Spectacular
May 26, 2022

My experience with Jeremy M. Cannot be matched. His understanding and conscientiousness and kindness and knowledge is the best. You are lucky to have him on your roster.

Date of experience: May 26, 2022
Virginia
1 review
0 helpful votes
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Aid in getting subscription set up.
June 26, 2022

Been trying for several days to get back subscription to Hulu Problems were with software was very pleased with the knowledge and patience shown by your staff.

Date of experience: June 26, 2022
Virginia
2 reviews
0 helpful votes
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Help From David
September 3, 2022

I am having issues with Instagram and David has helped me so very much. He's patient and very easy to understand. He spoke my language, not technology.

Date of experience: August 4, 2022

Overview

6ya has a rating of 3.5 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 6ya most frequently mention customer service, credit card and phone number. 6ya ranks 3rd among Home Appliances sites.

service
4
value
3
shipping
2
returns
2
quality
432