website thubmnail of 6ya
How would you rate 6ya?
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Nevada
2 reviews
0 helpful votes
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Problem with my ride
July 5, 2022

The driver could not get the system to pick up my ride do I had to change and refo it again in order to get going I need you to refund my first ride and charge the second do not put two charges on my card
Thanks

Date of experience: July 5, 2022
Georgia
1 review
0 helpful votes
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Good Customer Service
June 11, 2022

My customer service representative helped me with downloading the correct Uber app. I went online and it said that my email address and phone number were already on an account. I downloaded

Date of experience: June 11, 2022
North Carolina
1 review
0 helpful votes
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ESPN help
September 22, 2022

Al was fast, professional, and helped with my issue immediately! I appreciate the live telephone help, as much can get lost in translation with online help.

Date of experience: September 22, 2022
Texas
2 reviews
0 helpful votes
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Refund
September 4, 2022

I was trying trying to reach the securus securus technology my son is in the penitentiary and I was trying to get a video call or be able to talk to him and I paid for your service and if I could please get a refund

Date of experience: September 4, 2022
Pennsylvania
2 reviews
0 helpful votes
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I was looking for help with my HULU account
August 31, 2022

The 6YA rep Charles was very helpful when he gave me not only the number to contact a HULU tech but told me that I was entitled to a refund of 49.99 to my credit card for services he could not render.

Date of experience: August 31, 2022
Ohio
1 review
0 helpful votes
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Andrew
September 9, 2022

I was very nervous ab this site and trying to return some items with an online company. Andrew stayed with me and walked me patiently through the process. He is awesome!

Date of experience: September 9, 2022
Georgia
1 review
0 helpful votes
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Very helpful
June 14, 2022

We very seldom speak with people like you over the phone that is so respectful and that helpful in solving issues. Thank you so much. I'll be getting my refund back.

Date of experience: June 14, 2022
Georgia
1 review
0 helpful votes
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Uber disputed charges
June 14, 2022

Cesar was most helpful, courteous and respectful. Patient with our requests for help. He kindly repeated his explanations for us to completely understand our situation.

Date of experience: June 14, 2022
Ohio
1 review
0 helpful votes
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Above and beyond
June 11, 2022

I presented Dean with a very involved and confusing matter.
Everything that was attempted was met with complications.
He is finding alternatives for me and helping to solve this puzzle.

Date of experience: June 11, 2022
Arkansas
2 reviews
0 helpful votes
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Great experience customer service tech
July 8, 2022

Heather was very patient and helpful and waited until I completed the task at hand she is a great asset to your company God bless her for the knowledge she have to help people.

Date of experience: July 8, 2022
Rhode Island
1 review
0 helpful votes
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Tech Guy Savy
May 29, 2022

Brian was incredibly helpful. I'm the one who isn't tech savy at all but he had patience and talked me thru it. Within minutes I had my HULU back.
Thank again Brian.

Date of experience: May 29, 2022
New York
1 review
0 helpful votes
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Update info
July 16, 2022

At first I was skeptical because instead of sending a recording requesting info about money spent you should say the name of the Merchant your calling in reference about.

Date of experience: July 16, 2022
Tennessee
2 reviews
0 helpful votes
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Issue resolved
August 8, 2022

I was extremely satisfied with the courteous help that I received from Deshon. He took care of my problem and I really appreciate all his patience because I am not tech sauvy. Thank you.

Date of experience: August 8, 2022
New York
1 review
0 helpful votes
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Joshua c did everything he could to help me and everything turned out right I have been double charged for the month of August he helped me with that and also when I was trying to get in contact with Spotify I accidentally paid another payment when I thought they were just asking me information he helped me with that also it was just a joy to do something over the phone with someone and they're so polite and proper informative all of that was good he gets 10 Stars he was very nice and very professional with me and I appreciate that it doesn't always turn out like that when you're speaking to people on the phone so I wish him a great day thank you Joshua c you've made my day blessings and peace

Date of experience: August 23, 2022
Virginia
1 review
0 helpful votes
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6ya made the ride a joy!
May 28, 2022

Unfortunately, I had to take the ambulance to a local hospiral Emergency Room. After I was treated I called Uber and 6ya arrived on time, his vehicle was clean and comfortable and he was professional.

Date of experience: May 28, 2022
Texas
1 review
0 helpful votes
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(Still Waiting)
August 2, 2022

Still hasn't been resolved. Outcome still pending since my card has been canceled before I received my refund.
But very satisfied with the determination to help resolve this matter.
Thank you so much

Date of experience: August 2, 2022
Colorado
1 review
0 helpful votes
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My experience with the Uber has been all right until this morning and they charge me $43.90 for 14 minute ride so I'm going to have my daughter help me go to the app and dispute this matter thank you

Date of experience: June 17, 2022
Arizona
2 reviews
0 helpful votes
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Joel had a professional posture
July 8, 2022

Joel was very helpful, in all aspects. He communicated effectively, and exhibited patience through guiding me with all steps. Friendly in communication. Thanks

Date of experience: July 8, 2022
Florida
1 review
0 helpful votes
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Uber /lyft
September 15, 2022

John was wonderful he was very knowledgeable and professional great personality can't say enough good about him. However you need to keep him around and maybe a raise

Date of experience: September 15, 2022
Alabama
1 review
0 helpful votes
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Call back experience
July 20, 2022

Prince customer service was very helpful but I need a video call and he can't transfer me. I would give him a 5 but my problem not resolved. Waiting a day or two for a recall!

Date of experience: July 20, 2022

Overview

6ya has a rating of 3.5 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 6ya most frequently mention customer service, credit card and phone number. 6ya ranks 3rd among Home Appliances sites.

service
4
value
3
shipping
2
returns
2
quality
432