• Abe's of Maine

Abe's of Maine

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Overview

Abe's of Maine has a rating of 2.9 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Abe's of Maine most frequently mention credit card, next day, and international version problems. Abe's of Maine ranks 15th among Camera sites.

  • Service
    39
  • Value
    37
  • Shipping
    35
  • Returns
    32
  • Quality
    33
Positive reviews (last 12 months): 0%
Positive
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Neutral
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How would you rate Abe's of Maine?
Top Positive Review

“Ordered a 55 inch Samsung TV 3 days ago from these...”

berta N.
2/6/14

Ordered a 55 inch Samsung TV 3 days ago from these guys. The TV arrived today by expedited shipping from ups. Everything worked out perfectly. With price and fast delivery I'm completely satisfied. As promised a 5 star review for them!

Top Critical Review

“Abe's of Maine is a Scam”

Tom F.
5/8/24

A of M are a classic bait and switch sales operation. Buyer beware. Stick with industry leaders like B&H.

Reviews (157)

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Reviews that mention popular keywords

customer service (27) import model (5)
Thumbnail of user litak2
Pennsylvania
1 review
5 helpful votes
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September 20th, 2018

Just purchased the Sony A600 which is advertised for $998. Apparently, This does not come with a battery, charger, etc. Just the body. Add another $100 and you can get a battery. They threw in the charger that normally comes with the camera which is just a cord you attach directly to the camera. When i ordered the camera the man Jeff Stevens said that he would include a battery charger for free because it was my first purchase with them. He included the chord for the charger but not the actual charger piece. I called him and he said he doesn't recall the conversation. I told him that half of the charger was in the box. He got snippy with me and transferred me to customer service which my phone call was not picked up and eventually dropped off. Not good customer service at all!

Thumbnail of user dhavalashris
Massachusetts
1 review
4 helpful votes
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December 2nd, 2014

Highly dissapointing! I placed an order for Nikon Coolpix and the status was In process for long. When i call up the customer care, where i get to talk to the person incharge after being on hold for a really long time, i get to know that the model which i ordered is in Chinese and to get one in English i have to pay a 100$ extra. Nowhere in the site do i see that this model supports only Chinese. Looks like a nice way to bump up that extra price which is quoted on the other sites. I read good reviews about the site before ordering but did not expect such bad response and rude behaviour from their end. Cancelled my order. The way this way handled was very bad and annoying. Worst ever customer service.

Thumbnail of user karenk2136
Texas
2 reviews
1 helpful vote
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September 16th, 2021

Bought a Sony Alpha 7R IV. Get a call the next day saying they no longer have the camera but have the new 7R IVA fir $600 more. They'll throw in a nemory card and a 3year warranty. What a joke. I received the original camera 7R IV. Called them and explained what happened. They try to say it is the new model it just doesn't say so on the camera or box. But the number on the box means it's the new model. Went to the Sony website to confirm that the number on the box is for the 7R IV. Called them back emailed the link to the website and denanded the difference in the price be refunded. Lisa in customer service (ha what a joke) told me she would be out of the office the next day (convenient) but would check into make sure it was done. Nothing. Do not buy a thing from these people they are ultimate scammers.

Tip for consumers:
Don't

Products used:
Camera

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Value
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Thumbnail of user joec218
New Jersey
1 review
0 helpful votes
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July 6th, 2017

I just went to the store to buy a Sony 55-210mm for $189.00 and it was smooth. The item was new and I was not hassled as other reviews suggested. This is the 3rd purchase I have made from them and I will use them again

Thumbnail of user johns2559
Texas
1 review
0 helpful votes
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January 2nd, 2018

Phenomenal customer service, and very pleasant staff! Came across their website one day, contacted them and they were able to help me quickly make a selection, for my needs. Also prices are very low!

Thumbnail of user sergeis9
Canada
1 review
8 helpful votes
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April 25th, 2018

Classic BAIT AND SWITCH! Very BAD & Tricky vendor... I bought 86" TV on line and next day received a call from sales representative trying to sell me accessories and Insurance ($599). After, when he found out that I am not interested, they cancel the order...

Thumbnail of user gregl21
Texas
1 review
1 helpful vote
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January 16th, 2014

Their prices are always competitive and their customer service (especially in dealing with returns) is outstanding. If you pick the slowest shipping, expect to wait a little.

Thumbnail of user laurencew14
California
1 review
0 helpful votes
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December 21st, 2017

I just purchased a new LG OLED TV from Abe's of Maine after carefully researching the best buying source, based on service, price, and delivery. They were a pleasure to deal with. Their price was the lowest available, and they delivered my new TV to me on time as promised.

This is not my first purchase from Abe's of Maine, as a number of years ago, I purchased my previous Samsung TV, along with a great camera, from them...
With the same excellent results!

I would gladly recommend them to anyone. My buying experience with them was excellent in every way... Low Price... Excellent Service... On Time Delivery.

Larry Weinstein, Pres
SHARED SOLUTIONS AMERICA

Thumbnail of user gopik1
India
1 review
13 helpful votes
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December 31st, 2014

I ordered a Nikon D5300 with 18-140 mm VR on 27-Nov-2014 for a good price. Website indicated that it's an import model. Before ordering, I called them and made sure that the camera does come with strap, battery and charger. One day after the order, I got a call from the sales rep who explained to me that it was an import model with no instructions and LCD is in Asian language. I said I am okay with it. I again confirmed that it does come with battery/charger/strap. He said "yeah, all that is in the package." I said "please just go ahead and ship it."

But till now I did not receive it despite repeated calls and email. Friends please convey the message to all and do not recomment this site to anyone. I am also taking leagal action against them.

Order Information
Order #: B*******
Order Date: 2014-11-27
Email Address: *******@yahoo.com
Order Memo: Your Order is Being Processed. Please allow 24 hours for processing. If you have any questions please call *******237 ext 205

Thumbnail of user fawka
Texas
1 review
0 helpful votes
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September 11th, 2023

They seem legit. But after you place the order you get a phone call saying they don't have the EXACT model, but if you pay X amount more will get you this other similar product for MORE money. Such a load of shiznit!

Tip for consumers:
They are terrible business.

Products used:
asked for refund after bait and switch

Thumbnail of user leog36
Massachusetts
1 review
4 helpful votes
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August 23rd, 2017

Purchased a LG OLED65C6P online. Ground shipping was free so I took it. Received a phone call next day from a rep stating now I have to pay handling and insurance fee. Otherwise the processing will be 2 weeks and they are not guaranteed to ship although there are 5 TV in stock.

I am cancelling and buying locally.

I had no issues purchasing from Abes of Maine in the past (7-10 years ago). I made some research and found that:

1) The real Abes of Maine filed for Chapter 11 back in 2012. Source: http://www.twice.com/news/retail/abe-s-maine-files-chapter-11/5073

2) The site is purchased and operated by a company hiding behind generic domain registrant PERFECT PRIVACY. Source: https://www.whois.com/whois/abesofmaine.com

3) The business is no longer registered in NJ. Can't link directly, just search by the name Abe's of Maine, the name is available for registration: https://www.njportal.com/DOR/BusinessNameSearch/Search/Availability

Thumbnail of user jeffreyl332
Florida
1 review
8 helpful votes
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June 18th, 2019

Extremely pushy salesmen. Not only did the Salesman JEFF ext 272, start his upsale of battery inclusions with a lie. He stated that the "international" version of the Canon 1DX Mark II would be a Japanese make (canons origin) in Japanese if I didn't upgrade to a USA model with a 2.5k price point difference. Not only is this NOT true, he lied on my order Cancellation stating that cancelling my order would cost me $650. International models price points are set because there is no offered warranty on the product due to part differences. There is no difference in Camera use, functionality, or language. Don't be fooled by aggressive sales tactics they use to "confirm" your order.

Not only is this sales person incredibly aggressive but the sheer amount of lying for the sake of an upsell reflects horribly on this company. I will avoid all further purchases from AbesofMaine from the horrid customer experience.

Thumbnail of user belindaf2
1 review
0 helpful votes
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March 8th, 2015

Customer service was great, fast shipping, and the item is great. Will definitely order from Abe's of Maine again and recommend this retailer to others."

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Value
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Thumbnail of user joes464
Ohio
1 review
9 helpful votes
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March 2nd, 2015

I ordered a camera on their website. The next day I received an email saying that I need to call to verify the order which no reputable company does(I ordered on THEIR site so they knew the product and I had authorized payment on Paypal so there was nothing else to verify.)I explained this to them and told them I was reluctant to call because I had been taken advantage of before with a "chinese version" scam. THEY STILL messaged me back using that very scam! It is where they tell you that you ordered a "japanese or chinese version"(which would in truth be exactly like a US VERSION) that doesn't come with a warranty or accessories with the camera and that you have to pay hundreds more to get what you ordered. CLASSIC SCAM! DO NOT GIVE THEM YOUR CREDIT CARD INFO!

Tip for consumers:
Stay away, you cannot trust them.

Service
Value
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Thumbnail of user joea530
Florida
2 reviews
10 helpful votes
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November 11th, 2020

DO NOT BUY! This company has a BBB rating of "F" and just sold me a $2200 LG TV which turned out to be a RETURNED MERCHANDISE with missing remote, papers, screws, etc. SCAMMERS!

They should be investigated by FBI for being an ORGANIZED CRIME ENTITY!

Thumbnail of user taylorr27
1 review
0 helpful votes
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March 8th, 2015

I got the best price for my Canon EF 50mm f/1.8 II Camera Lens from Abe's of Maine! And they upgraded my shipping since it was my first time buying with them. I definitely recommend this website!

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Thumbnail of user steves1609
Utah
1 review
7 helpful votes
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September 29th, 2020

DO NOT BUY FROM UNAUTHORIZED DEALER ABES OF MAINE! Bought a camera and was contacted by Abe's of Maine to mention I had purchased the international version and I would need to pay more if I wanted the US version. I did so I paid more bringing the price back up to what you would find on B&H or Amazon. They threw in an aftermarket battery when they told me it would be an OEM battery and an sd card from an unrecognized brand. When the camera arrived it was still the international version! I am attempting to rectify this problem and will make sure to warn everyone about this company until this can be fixed!

Thumbnail of user jackm764
Minnesota
1 review
0 helpful votes
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November 13th, 2020

What a fantastic experience buying there. Great people, great prices, fast and free delivery. Best deals on everything. I've saved thousands of dollars buying from Abe. Abe for president!

Tip for consumers:
Don’t believe my bull$#*!

Products used:
I’ve bought many items from honest Abe

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Value
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Thumbnail of user michelles69
Minnesota
1 review
4 helpful votes
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December 8th, 2014

These people are criminals. The 5 star reviews are employees. You do not get the item for the price advertised. Someone needs to shut this company down. Spare yourself...

Thumbnail of user frang45
Florida
1 review
3 helpful votes
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December 6th, 2019

They are scammers. I would not even give them one star if that was an option. They offered a "sale" price on a Canon lens. Then called and said it was a gray market lens and I had to pay $180 more for a US warranty lens. Then shipped me the international lens. DO NOT DO BUSINESS WITH THESE CROOKS!

Thumbnail of user elmerf56
Nebraska
1 review
1 helpful vote
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June 11th, 2023

After i made purchase, they added a shipping fee.

Said they included White Glove service to set up product. When delivered, had to force drivers to open box; that's all they would do

Thumbnail of user fredh118
New Jersey
1 review
7 helpful votes
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March 30th, 2018

Just stay away from this place. Classic BAIT AND SWITCH. Ordered a lens from them. A few days later get a call saying that I ordered the international version of the lens and it may not work with my camera ( red flag) and does not include lens caps or lens hood (these are listed as being included on their website) I asked to be sold the US version. I paid an extra $190 for the upgrade. This brought the price up to what everyone else sells this lens for. Their website does not mention anything about the lens being a grey market lens. There is not another version to even order. So they suck you in with a low price, then get you to upgrade and still sell you a grey market product. Very unethical, maybe even illegal bussiness practice. When the lens arrived, the paperwork indicated that it was NOT the US version but a grey market version. I paid for the US version and was shipped the grey market lens. I even checked the serial number with Sigma and it was confirmed the lens was a grey market lens. I have made multiple attempts to contact Abes of Maine and they have not responded. 4 emails and no response.

I would never do business with these people again and would recommend that everyone stay away from this place.

Thumbnail of user georges98
South Carolina
6 reviews
36 helpful votes
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September 24th, 2014

This place is nothing but a bait & switch operation. Placed an order for a Canon camera and picked expedited 2nd day shipping. Huge mistake. They sat on the order for three business days then emailed me stating that I had to call their sales rep to correct an issue with the order. The issue was that they wanted me to change the order to a model that would cost $200 more because the one ordered is an import (here is a hint, Canon imports all their cameras). The sales rep continues by asking "Are you going to use it within the USA, because it won't work here"... really? Interesting concept, a camera won't work within the US because it is an import (yet all Canons are imports). Then goes on to state that camera battery charger isn't compatible with the 110/120 volt system in the US. After about 5 minutes of their lies, they finally agreed to process the order and ship. Two business days later, they actually shipped. So five business days after the order, they actually processed it and shipped even thought they were paid for 2nd day shipping, they sent it on a Ground service that took three business days. Since when does paying for 2nd day Express shipping equal five business days to process and three business days on the shipment time itself? I should have read about their method of operation on the internet before ordering.

Service
Value
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Thumbnail of user michaely941
New Jersey
1 review
2 helpful votes
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March 1st, 2023
Verified purchase

I wish I had spent the time to look at the hundreds of terrible experiences that people have had over the years for Abe's of Maine and the parent company Westpark Electronics. I ordered a new Sony lens for my camera in June and they charged a premium due to it being in short supply. I was told and have it writing that they would ship insured and Adult Signature Required. Instead it was shipped with Signature Release On File and Fed Ex left a $3300 lens on a step outside. Nobody ever saw it and I called to complain. They said they would open an investigation. They jerked me around for weeks before telling me I need to file a police report so they could file a claim. I did that and then nothing from them. I filed a dispute with the bank that does the financing and they said I have to sort it out with Abes. I have filed a complaint with the State Attorney and will not give up on being refunded. Stay far away from Abe's, there are some great dealers like B&H and Adorama that take great care of their customers!

Tip for consumers:
Don't shop at Abe's Of Maine

Products used:
Product never arrived

Service
Value
Shipping
Quality
Thumbnail of user laticiag
Alabama
1 review
1 helpful vote
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January 8th, 2018

I would recommend this company to others because they have a wide selection of electronics, large appliances, kitchen and cookware products and they have fast shipping.

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From the business

Abes's of Maine, Cameras and Electronics Since 1979.

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Thumbnail of user joshr70
Josh R.

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