About the Business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry. Our Story: https://www.adoreme.com/our-story How The Membership Works: http://www.adoreme.com/how_it_works Questions, comments? We want to hear from you! Live chat on site 1-800-433-2367 (8:30-8:30 M-S EST) help@adoreme.com www.adoreme.com
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
I was afraid the material would be scratchy and stiff, but it feels great on and is so attractive.
Fits perfect and very sexy! Arrived in just a few days. Wish the same bra was available in white.
I ordered 3 items and only 2 fit. I'll need to return the one item that did not fit.
The fit was perfect, I received it fast, and am impressed with the quality for such a good price!
Hi Olivia,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
help@adoreme.com
Im so in love with my purchase! It fits so perfect! I'll definitely be ordering more from Adore Me!
Hi Deonna,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com
My items were delivered quickly. I love my new set. The size is spot on and they are cute!
Very cute and well fitting apparel for an amazing price. Whenever I need help they are there for me
Hi Jasmine,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
help@adoreme.com
www.adoreme.com
I love all the sets I got from adore me until now
They are very sexy and fit perfectly
Hello,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
help@adoreme.com
www.adoreme.com
It's fun getting a surprise package. And it's tailored to your taste. Tell me how that can be bad
Beautiful set my husband picked out for me. I have been happy ever pick since I found this site
Hi, Iris! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
It has lived up to the quality, communicative customer support, and efficiency of arrival it advertised. ALSO SUPER ADORABLE
Hi Gretchen,
Thank you for giving us a shot, and even more for leaving us a 5-star rating.
We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you! Come back soon for more adorable lingerie!
I like the fact that Adore Me has mod of their items in both straight sizes and plus sizes.
Returned my items 2 weeks ago, still no refund on my card. Plus they pocket $6 for return fee.
Hi Tamaitai,
Thank you for taking the time to review us.
So sorry to hear that we did not meet your expectations with the products you received.
Rest assured that your feedback was already sent to the Design Team to be reviewed, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customers' needs and wants.
About your return, I took a look at your account to better understand the issue and I could notice that you've already reached our customer care hotline.
Again, thanks for your feedback, we truly appreciate it! And, don't forget that we're always here if you need us.
Best,
Adore Me
help@adoreme.com
I like adore the things comes so quickly and they are very good place to get your things at.
Thank you for the great review, Elaine! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
I recently ordered some lingerie and normally all your stuff is true to size but it is way off.
Hi Shelly,
Thanks for taking the time to review us.
We're sorry to hear that we did not meet your expectations with the product you received. We are gutted when we miss the mark.
Don't worry, I am glad to inform you that your feedback was already sent to the Design Team to be reviewed, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customers’ needs and wants.
We also retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. You may send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.
Again, thanks for your feedback, we truly appreciate it! And, don't forget that we’re always here if you need us.
Best,
Adore Me
help@adoreme.com
At first, I didn't really know how to put it on (haha), but when I figured it out, it was super sexy and I can't wait to wear it for my spouse!
Hi Dominique
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com
Elite box too a super long time to arrive this month.
Hello Emmett,
Thanks for sharing your feedback with us. We appreciate it!
Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.
We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.
We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration.
Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Kind regards,
Adore Me
help@adoreme.com
The item was really cute that's what caught my eye but to small so size up
Hi,
Thank you so much for taking the time to review us.
We apologize for any inconvenience the sizing of our products may have caused.
I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
Please let us know if there is anything further we may do to help. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards,
Adore Me
help@adoreme.com
The only reason I'm not putting a rate at 5 stars because I wish there was more Plus size. My size is 44 DDD and I wish there was more of that size.
Hi Selena,
Thank you so much for your feedback. Indeed, there is a growing demand for plus sizes, therefore we were often very quickly sold out from these sets. We are working diligently to match the sale with production.
Please check back soon.
Best,
Adore Me
help@adoreme.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sam,
Thank you for your recent product review. This information helps us to hear the truth about our products directly from the source that matters the most, you!
I am terribly sorry to hear that the product you just received was not a perfect one. This is not the type of item we want you to receive or remain "stuck" with. Therefore, I am happy to remind you about our free exchanges and hassle-free returns.
To learn more about how to process an exchange or return, all you need to do is to access this link: https://help.adoreme.com/hc/en-us/articles/115003474328-What-s-your-free-exchange-policy-
We retain this policy to help ensure you consistently receive good quality and properly fitting garments from Adore Me.
Hope this helps!
Best regards,