Minda (the diamond & jewelry consultant with Allurez) was nothing but the best with helping me design the perfect ring for my fiance since I was a complete amateur looking for a ring. She also help expedite the ring just in time for my proposal. When I have to buy another jewelry item I would definitely order from Allurez again.
I googled a site that was known for gemstones to find a pendant necklace for my sweetheart. Allurez was a top choice. The site was easy to use to customize the pendant with my choice of stone within my budget. Looking forward to seeing it!
I chose this watch as a gift for my little sister on her 18th birthday and I feel glad to say that I am now a happy customer of Allurez. The packing, quality, finish of this watch was something exactly what I expected. The color of the dial looks great, and my sister loves it! The stainless steel used is certainly of superior grade that allows her to wear this piece for extended hours without any kind of uneasiness. My sister does not seem to look for any other watch, any time sooner. We both love this piece. We highly recommend this to everyone.
Stylish and elegant this heart drop pendant is the perfect gift for my best friend who just got engaged. She loves gold jewelry and I was searching the web for trendy pendant necklaces when I came across this one. I am going to gift her this.
OMG is there anything else to say about this company. I LOVE THEM! I have never met such a professional and loving company. Their jewelry is phenomenal, I wouldn't shop anywhere else. I just got into dental school and I love my Tooth Pendant Necklace. I was looking for one everywhere and I found this website they really did make me feel special.
Purchased a gorgeous engagement ring from Allurez. They were running a great sale that allowed me to get a ring that was more beautiful than I could've hoped when I began my search. I used their layaway option and their guest service was amazing, always replying to my emails within a few hours. Would definitely buy again!
I found out about Allurez from my friend who purchased from them and was very happy. I was looking for an engagement ring and was thrilled to find out that I can design my own engagement ring at Allurez.com. My ring looks amazing in person. The customer service team was extremely helpful from beginning to end. I'll soon be buying the matching band. Thank you!
Allurez was great in helping us the find the right piece of jewellery! Helped us from beginning to end and kept in touch with us throughout.
Even followed up with us a month later to make sure we were happy!
From A to Z they have it all!
Shipment was returned to Allurez due to us leaving for vacation and being unaware of signature needed. This is where the nightmare with their "customer service" began. A month of trying to get our package that was paid for delivered has been unresolved to this day. I've yet to receive it. We have not the faintest idea where it is. We have been told it was shipped out again and we would get another email with tracking information. That was never received. We were told someone was on the case and we would get a call back. That never happened. Now every time I call I am disconnected."sorry we are not taking calls". This was for my husbands wedding band replacement for our 20th anniversary. They have completely ruined the surprise and I've basically had to tell my husband over and over again that it was on the way only to find it wasn't. I would never ever recommend this company.
I did have a little mishap so not 5 stars, they sent the wrong size and diamond but they fixed and returned it within a week, with no extra cost to me! I just ordered her wedding band and she's very happy they have a matching wedding band for it.
Answer: At Allurez we offer 100% satisfaction guaranteed, and in fact we have the highest customer satisfaction rate in the industry. We offer free shipping and easy returns, so we make the shopping experience very easy and risk free.
Answer: Hi Laura, it is very easy to get a hold of our customer service team. Simply call us at 800-554-3509 or email us at service@allurez.com
Answer: I cannot provide a success story because these crooks have made the last six months of our engagement HELL while we try to get them to fix the terrible workmanship they provided.
Answer: I'm sorry sweetheart, but they are organized scammers. I see they got you too. We got to do our part by putting the genuine review out that show their shady practices so that another one of us doesn't fall victim. God bless
Allurez has a rating of 3.5 stars from 488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allurez most frequently mention customer service, engagement ring and wedding band. Allurez ranks 7th among Engagement Rings sites.