Allurez

WARNING STAY AWAY. My fiancé purchased my engagement ring at the end of 2022. He proposed to me on Christmas Eve. Just 2 months later my stone fell out and was lost. I was very careful with my ring and was distraught. When we called they said a lost stone was not covered in the warranty which I understood and they could replace the diamond for me if I purchased a new one. I decided to take my ring to a local jeweler who was shocked by my setting. That the setting that had been "custom" made to hold my oval diamond was for a square or rectangular diamond. This is when I became irritated. Not only did I have cleaning company's come out to search for the stone, but I had someone come out and take apart my washer just got the hope the stone would be in there. All this time thinking it was my fault. Then finding out the setting was wrong for holding my stone and that no way should my stone have fallen out after 2 months of having. I called the Allurez 1-800 number just to be told that everything from them was custom... apparently custom for a square diamond. That I could send my setting back to be evaluated, or I could pay to replace the stone. No thank you. I WOULD NOT HAVE TO REPLACE THE STONE IF THE SETTING HAD BEEN CORRECT. At this point I have already purchased a stone and paid a reputable jeweler to fix my prongs to fit correctly around my shape diamond. Don't go through the same emotional rollercoaster I went through. Spend your money elsewhere.

My necklace looks beautiful, and I cannot wait to wear it all the time. Amazing service and shipping.

But overall a great experience. Customer service was a little slack but otherwise very happy and will look here first for anything in the future

I was happy with the necklace an pendent but when I recieved it the chain was in a knot an I had to take it to a jeweler to get it out. Packing should be better

I loved the ring I purchased and will be recommending Allurez to to others. Great value for you hard earned money. Happy shopping everyone.

Excellent. You have beautiful things to sell It got from you the Set of Daisy flowers and one stackable ring I loved them