Allurez

Was exactly as expected! Very well styled and presented.

Well see hopefully you contact me it is beautiful just wish it was set good

My husband surprised me w/a cute diamond necklace from this place. He hadn't been able to find one like it locally, so went w/this on line. From the beginning, it was bad. Took his cc info, but wouldn't send confirma email. He had no idea if/when it was arriving, but it did show up eventually. When I requested to simply exchange it for a diff length, that's when it got REALLY BAD. They are AWFUL with Customer "service". The ppl answering the phones literally say "there is nothing they can do to help, they just answer the phones", then lie and say their "Supervisor" "already left for the day" Or "went home sick" and then add "and she won't be back til Monday". Ok. So she's sick today, but you already know she won't be able to call me to advise status for four more days? Sounds super legit - NOT. And "the Supervisor took the only laptop home w/her, so I can't look anything up."
Seriously? Sounds like they work in a back closet, answering phones & writing down cc #s, while one person has one laptop to run the card through your bank! I had to call repeatedly just to get a Return Label. Then same to get status of receiving my exchange - which they NEVER confirmed. Then same to TRY to get someone to advise of status. I spoke w/Yoselin and Eleanor many times. No one EVER called me back. This co. Could COMPLETELY CARE LESS after THEY GET YOUR MONEY. Weeks had gone by at this point. One day a box shows up. I haven't opened it yet, as I'm deciding if I'm just going to return it altogether. The ONLY reason I even gave it this much effort was cuz my husband had picked it out for me. They do NOT care about customers ONE BIT! Please read all of the other negative comments my husband and I have now found. My husband is SO mad he didn't before shopping here.

I was pleased with the clear customer communication when I asked a question

Customer service takes forever,but great products👌.

Once I reached out about my order I heard back relatively quick about the status

I was able to customize the pendant and select 18k yellow gold and emeralds. Very pretty.

Wonderful. The website was easy to use and found what I was looking for.

Nice found what I was searching for
And the product was better than advertised