Great deisgn accurate measurements. Got it for my girflriend as a surprise and it blew her away, ended up blowing me... away.
Talked to manager their was originallu problems with my original order. The company is willing to work with their customers to make them happy.
Surprisedly satisfied, all recommendations for cooperation, all by appointment, answer all questions immediately available
I needed ordered delivered on November 4th and even though I didn't order it in time it was delivered to me because I whisked customer service
I sent my fiancé's ring to get resized. It was free and only took about 2.5 weeks for it to be sent back. It fits much better now!
Great and enthusiastic service personnel. And in the end the ring was pretty spectacular. My Now Fiancé LOVES It.
I used the ring to get engaged and it took 2 days for the first stone to fall out and another week for the 2nd. My gal viewed this as a sign that we shouldn't get married and of course now hates the ring. I was able to save my relationship for now but the poor craftsmanship did not help. Any purchase of this value should be top quality which Allurez has failed. I had to send the ring back insured at my expense because the ring was poorly made. I reached out to the customer service on several occasions and not once did I find the service to be good or talk to anyone that cared that my fiancé had to wear a ring missing stones when she showed it off or that she had no ring at all while it was being repaired which took well over a month. A repair of a poorly crafted engagement ring should be put in the front of the line, repaired using the same or higher quality stones and returned in an incredibility fast manner at no expense to the customer. The ring is back on her hand but the new stones don't match the others in color or quality. We will be having it appraised soon and I hope its a good one but if not I will be looking into legal action. Aside from that I am affording Allurez the opportunity to truly WOW me because at this point I am not a happy customer and intend to go to every place I can leave the worst review possible for the company in hopes I can prevent as many people as possible from having this experience. An engagement is one of the most beautiful days anyone will ever have in there life and the symbolism of the ring is hugely important. If you are thinking of buying anything from Allurez especially an engagement ring, I would strongly recommend you don't as you will regret it.
Its exactly as described and very beautiful. My wife loved it. It fits on her finger perfectly.
Great quality from what I can tell, I talked to customer support and they were super helpful!
You keep telling me my 4000 dollar wedding ring has shipped but it never arrives. Wasup with you?
Answer: At Allurez we offer 100% satisfaction guaranteed, and in fact we have the highest customer satisfaction rate in the industry. We offer free shipping and easy returns, so we make the shopping experience very easy and risk free.
Answer: Hi Laura, it is very easy to get a hold of our customer service team. Simply call us at 800-554-3509 or email us at service@allurez.com
Answer: I cannot provide a success story because these crooks have made the last six months of our engagement HELL while we try to get them to fix the terrible workmanship they provided.
Answer: I'm sorry sweetheart, but they are organized scammers. I see they got you too. We got to do our part by putting the genuine review out that show their shady practices so that another one of us doesn't fall victim. God bless
Allurez has a rating of 3.5 stars from 488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allurez most frequently mention customer service, engagement ring and wedding band. Allurez ranks 7th among Engagement Rings sites.