American Advisors Group

It took several months to complete the reverse mortgage process, but you were very patient in explaining the entire thing. Every question I had was answered with great knowledge. The experience was a lot more pleasant than I thought it might be. Thank you so much!

I have been told by my son to do a reverse mortgage for quite some time now and have finally gotten around to it. At 67 years old, I was almost dreading the process, but Sharon handled everything with us in a timely manner. Although we did have to wait a few extra days for our paperwork to be processed, Sharon was on top of it. I certainly had a positive experience with AAG and would recommend their services to others. Thank you.

AAG and their dear folks provided us with straightforward loan options and worked with us to assure that a reverse mortgage would be the best option for us. Gee wiz, why didn't we do this earlier? Contractors are selling gold these days apparently but with the amount we received we now can make some well-advised renovations to our home. ~Judit

I'm in my late 70's, and the value of my home has increased 58% over three years. A AAG Reverse Mortgage allows me, at this time when interest rates are low, to take advantage of that situation to have the non-taxable funds available to continue a good standard of living. Older individuals who own their home should investigate this source of emergency income.

Your entire team, was positive, please review my review from the time I conducted another such survey... Greg and his complementary associates, and leadership team were all outstanding! Cheers, Russ and Vicki Otter

My home was paid off completely, and I wanted to perk it up a little, plus have a cushion available for unforeseen expenses or some travel. I had seen AAG advertised, and finally gave them a call. The agent I spoke to, Thomas Norfleet, was very personable and caring. He made sure I understood the process and walked me through it to the end. Every email was answered quickly, and every call was taken or returned. I never felt "lost" in the shuffle of doing business. I am very happy with the results, and would recommend AAG to my fellow retirees and friends.

Corey was the best in every area of the loan process. Very friendly, helpful, courteous, kind, and a pleasure to do business with. I will highly recommend to friends and family! I am 150% satisfied with is help and service!

We had been thinking about a reverse mortgage and reached out to a couple of companies when we contacted AAG and encountered a wonderful person named Aline Simon. She made everything crystal clear and help us navigate through the process with care, concern and speed! This was the best mortgage process we have ever been through and we would enthusiastically recommend that anyone contemplating a reverse mortgage to just start with AAG. No need to look anywhere else. They are AWESOME. Thank God we found them.

My interactions with AAG were very satisfactory. Andrea Tweedie treated me like a person and not just as a client. She was very helpful at all times. The requirements were reasonable and relatively easy to satisfy. The funds obtained enabled us to pay off many outstanding debts, and I am very glad that we made the decision to go to AAG.

AAG was one of the worst experiences I have ever had. Following my mothers death, I inherited her home and the attendant problems with dealing with AAG. After following AAG's requirements to the letter, I incurred thousands of dollars in legal fees to get AAG to honor their own responsibility. The fact there was more than $250,000 in equity had nothing to do with their continual threats of foreclosure (Not!)
They were everything people fear in a reverse mortgage lender. I have a reverse mortgage with Longbridge Financial and have not experienced a similar lack of integrity. In my experience, this company, AAG, is one to avoid when securing an otherwise useful product. Search elsewhere.

The person that helped me was great. Had to get two appraisal for loan. That took a long time. Also they required a Lisa account for property taxes. I was able to apply to have property taxes waved from county because I am disabled. They still keep more than 20k in an account to pay taxes that will never be paid.
Very sad to have money tied up like that.

I had a positive experience with AAG in obtaining a reverse mortgage. Every step of the process was made easy with the help of a professional and personable mortgage originator, loan processor and the closing agent. Because of their efficiency, my experience proved to be stress free and successful. After closing, I was left with assurance that my financial concerns during the twilight of my life will be met.

The loan officer was wonderful. It's the awful customer service after the reverse mortgage has gone through that I have a problem with. I called because I couldn't get into my account and the person I spoke with said so what do you want me to do about it. Had the same problem recently and 6 days after calling to report the problem I still can't get into my account. Shabby customer service. Their attitude is you're taking up their time with your silly problem. Shop around before you decide who you want to deal with.

Wanted $25,000 and was told I qualified for $64,000. Was not told about interest on unpaid balance. I received $25,000 and the balance was supposed to earning 5% interest. It is actually a bit less than that. The statements are hard to understand.

My biggest question of consideration in talking to an agent about my Reverse Mortgage was is AAG going to own my home or am I still the owner of my home. The answer was a resounding you will remain to be owner of your own home as long as you observe the rules that you agree too. This is very easy to do. Pay your taxes, pay your HOA dues if you have any and keep your property in good condition. I was even told I could stay in my home for life. In my estimation Robin is the best agent I've ever used.

I am 67 years old, I live alone. Since my fixed social security is my only source of income, I needed some help with bills. My prescription medications alone cost me over $15,000/year. I was always curious about reverse mortgages. I had heard pros & cons. I decided to check them out. After reviewing the top listed companies, I decided upon AAG. Once I got started I felt a bit overwhelmed with all the paperwork required. But I was lucky to have Mr. Cristoano Salgueiro as my loan advisor. Cristoano made the process stress free. He explained everything in simple detail, was very patient with quick response time. A True Professional in every sense. I am happy to write this review. I would, and have already referred AAG to family, friends, and real estate agents. I am VERY SATISFIED.

AAG helped me process my loan to closing during a very difficult period time in my life with many bumps and hills. All of the people were kind especially Donna and Meagan. I would recommend AAG to anyone for a dependable and reliable experience.

When we decided to pursue a reverse mortgage to make our golden years less stressful and more enjoyable we reviewed several different companies before ultimately selecting AAG. We couldn't be happier with our decision and were blown away by the performance of Maureen Schultz throughout the entire engagement. Maureen explained all of our options, every step of the process in detail and, we never had to wait for a response from her on any of our communications. We highly recommend both AAG and Maureen Schultz to anyone considering a reverse mortgage.

AAG is the place to go for your financial needs. They will treat you better than family. We finally have a chance to breathe and just enjoy a life of retirement thanks to the wonderful family of AAG. Joshua Rudder and the rest of the team will give you that chance to just breathe.

My mom had 2 reverse mortgages with AAG. The decision was the right one at the time but she did not not fully understand what she signed. After her passing in 2021 the loan was already passed to RMFLLC. The family complied with all documents needed to sell the property and pay off loan. A contract to sell was forwarded to RMF in 5/2022 and signed contract faxed in 7/2022. 3 weeks later RMF lawyers foreclosed on property charging an additional legal fee of over$4K. This was almost 3 months after a contract to sell property was signed! Beware of this company along with AAG. Neither company will take responsibility, they just want the property to sell and keep all as seats!

Took me over 30days, speaking to at least a dozen employees to get AAG to rectify not following disbursements in accordance with theHUD closing statement. Some people, including a department head, would not return my calls after I left "important messages. Most of the time the reps just had me call or transferred me to another person. I have compiled, in chronological order, my SAGA and would share same with any AAG Official!

AAG was sooooo sweet when they set us up with the reverse mortgage. But buddy let me tell you that if you want to pay off the reverse mortgage you will deal with the worst customer service reps in the entire United States. They have NO empathy for ANY situation. The managers will NEVER NEVER NEVER take your call and they will NOT call you back when you leave a msg. I would NEVER recommend that you do business with this company. I can't believe Tom Selleck is representing this crappy company...

Watch Tom Selleck video. He answers most questions asked by those considering a reverse mortgage. He has a great reputation and wsould not endorse a product he did not believe in/.