• AMIClubwear

AMIClubwear

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Overview

AMIClubwear has a rating of 2.3 stars from 948 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AMIClubwear most frequently mention customer service, store credit, and bathing suit problems. AMIClubwear ranks 56th among Shoes sites.

  • Service
    94
  • Value
    91
  • Shipping
    93
  • Returns
    73
  • Quality
    87

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
82
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How would you rate AMIClubwear?
Top Positive Review

“Fabulous and affordable”

Flor T.
5/5/20

I've been buying from this site for a while, I love their shoes! I have like 15 pairs of boots and I gotta say they are just as beautiful as advertised. I order my regular size which is 8.5, but if in the image I see that the shoe comes not so wide I'll prefer a 9. Their shipping is always on point. You can contact customer Service if anything is wrong but to be honest I've never had an issue. So I've never had to contact them. In total I've made about 5 or 6 orders, and they were all what I expected and more! Most fabulous styles, as well as affordable! Will definitely keep on buying from amiclubwear

Top Critical Review

“This site is a scam.”

Sean M.
9/11/24

They have a "no return" policy, which I can understand under some circumstances, but then the product they sent (supposed to be medium/large) was obscenely small and completely unwearable. Smaller than what you would consider an XS. This is a scam. $34 wasted.

Reviews (948)

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Reviews that mention popular keywords

customer service (243) store credit (73) shopping experience (27) bathing suit (28) confirmation email (20) return policy (17) credit card (15)
Thumbnail of user alizab5
1 review
0 helpful votes
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July 26th, 2017

I'm a regular online shopper. Amiclubwear is one of my favourite online shopping website. They have most of the things I'm looking for with good price, good shipping methods and most importantly good customer service. I already bought a lot of things at Amiclubwear and for me it's the best, I've never had any problems at the level of the hardware and the doubts I had always clarified the best way! Do try it and see that you will not regret it! They have a fast shipping, and the best prices in web Customer support extremely fast and efficient ready to provide all the help you need!

I would recommend GearBest to anyone interested in buy something online.

Thumbnail of user christianh62
1 review
0 helpful votes
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October 22nd, 2017

Best online company. Great Company with really nice items. Very pleased with the ease and availability of your products. Found it easy to order and aquire my order and to pay for order. Very good communication through email of when order placed and when will be delivered. Can't fault service, or goods received. Happy customer. I had a perfect service. I am so impressed and I will probably order one more. Thank you. I would definitely recommend this company and have added it to my favorites list.

Thumbnail of user jocelynh27
2 reviews
4 helpful votes
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April 9th, 2019

The clothes I ordered were too loose so I asked for a refund. And it turns out they don't do refunds. Only returns for store credit. So I emailed customer service and they said I would have to pay for a shipping label myself. I asked them why they don't do refunds and they kept dodging my question and basically repeating the fact that they don't do refunds. They didn't offer any form of reimbursement whatsoever. As someone who works in customer care/ office clerk/ data entry this isnt how you should run a business.

Thumbnail of user alyssad52
1 review
12 helpful votes
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July 9th, 2020

I have mainly been ordering cute swimwear from them. So far I have been very happy with the product they delivered and the quality there of. Have yet to have a suit malfunction at the beach or in the ocean in general.

Everything I ordered arrived - no it did not arrive like Amazon fast but I knew that when I ordered. I still received my order inside of about 14 days so it's not that bad.

I did get one suit that didnt fit quite right but that was my fault for the cut just didnt fit my body type. However it was not a loss for my friends daughter liked the suit and it fit her perfectly.

All in all Id give them 4.5 out of 5

(purchased 5 bikinis so far and will purchase more)

Thumbnail of user charitam
1 review
4 helpful votes
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June 13th, 2018

I have ordered in the past and did not have any problems, but after this last order I am DONE. They charged me regular price of $34.99 on a dress that was on sale for $7.99 and when I received my order one item was missing. I have sent four (4) emails with no response. So not only was I overcharged I also paid for something I did not receive.

I simply wanted the adjustment and my missing item! I guess I was asking for too much. Never again!

Thumbnail of user monig1
1 review
1 helpful vote
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January 15th, 2016

I ordered 4 pairs of shoes and I received them pretty quickly and the look and quality of my shoes were all very good. The packaging was professional as well.The only issue I had was 1 of the pairs said 10 which is my size but they only fits someone who wears a 8.5. That pissed me off because I really like the shoes I ordered and now I can't get rid of them.

Thumbnail of user anikah1
2 reviews
1 helpful vote
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October 2nd, 2019

I purchased from this company. Several items to be exact. The items are not true to size. I wear a size 2 and could not get in a SMALL. They would not allow exchange for a larger size, even when I offered to handle shipping, etc. which is no loss to them; however, they did lose a customer!

Thumbnail of user theog4
AMIClubwear C. – AMIClubwear Rep

Hi Anika,

Thank you for shopping with AMIclubwear.com. We do have a 30 days return policy. However, the item you would like to return is from our clearance category and is consider final sales. Our shopping cart will notify our customers anytime a final sales item have been added on their shopping cart. There's also a second friendly reminder on our order review page before our customer decide to check out and finalized their order. We apologize for any inconveniences. Please feel free to contact us with any other questions. Have a wonderful day.

Warm regards,
AMI

Thumbnail of user thelmac13
1 review
0 helpful votes
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October 21st, 2017

This was my first shopping experience with this company. The customer service was second to none. Well done! I am delighted with my purchase. Bought a Sage Short Sleeves Midi Bodycon Party Sweater Dress, turned up on time and very pleased with it. Excellent communication, delivery and packaging. The website was easy to use and my purchases were delivered promptly. Hassle free shopping experience. I found the whole process very easy. Customer service amazing. I am very happy. Would highly recommend shopping at Amiclubwear.

Thumbnail of user ericl128
3 reviews
4 helpful votes
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November 3rd, 2017

WORST company I have ever dealt with. They dont answer their phone, dont answer emails and charge you for items you never receive. It is beyond me how they are still in business. I guess from idiots like me. STAY AWAY!

Thumbnail of user katayunr
1 review
0 helpful votes
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October 23rd, 2023

This website is terrible! They forgot my whole outfit and I had 2 only got one. There is no real person on the customer service side! And I really don't think this is a real website! Don't get scammed! Get your Halloween outfit from somewhere else! Don't waste your money or time or you will be forced to change your whole outfit idea last minute! Forget this place!

Products used:
I only got one outfit they forgot the other and charged me and never got back to me ! Terrible and FAKE !

Thumbnail of user moniquem3
1 review
0 helpful votes
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December 14th, 2014
Verified purchase

I liked 2 out of 3 of my shoes! My Oxfords seem to be defective on the right shoe. Also I never knew what my shipping expectation was I thought after I ordered I would be told how many days to expect my package.
My package was delivered on my doorstep and I was told by your company that someone signed for it, but after speaking with UPS they said nobody signed anything, it was just dropped on the porch. Makes me kinda on the fence about reordering. I actually liked a lot of things on the website. So we shall see.

Thumbnail of user landal
1 review
1 helpful vote
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March 3rd, 2017

I wish I had checked the reviews. I recently ordered something and the quality was poor and did not fit as stated. I received and RMA # as instructed and return the order and it has been delivered for more than their allotted 10-15 days and no one will now respond to any emails that I send. They will not answer the phone. You stay on hold for over 30 minutes then a recording comes on and say due to high call volume you will be disconnected! Sucks! Will never order again if I get the store credit they promised since they do no do refunds!

Thumbnail of user steffys2
1 review
2 helpful votes
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February 16th, 2017

They will not refund you after receiving 2 horrible outfits. The material was that of a cheap cloth napkin and was so short that it would probably fit a little girl. I am so upset. Their customer service was awful. The company does not care how you feel about the products. I lost $60 on total GARBAGE! NEVER SHOP THERE they are a scam!

Thumbnail of user elizabetha197
1 review
3 helpful votes
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July 13th, 2018

Placed an online order and received an on-screen notificstion that the item was out of stock and that my order was not processed. I ordered a similar product thinking my order had not been processed. 24 hours later I received two confirmation emails, so I ended up with two of the exact same bathing suit (although they were promoted a different products) and was charged for both.

In an attempt to cancel one of the orders, I was met with ruse, terrible customer service resulting in them telling me, too bad, and it was my fault. No return or cancellation was accepted. The quality of the products were not great and didn't even fit well.

I wil never recommend AMI to anyone.

Thumbnail of user mihails1
1 review
1 helpful vote
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December 8th, 2014

I made order on October 31.2014 today is 12.08.2014 I still don't have my package, called them many times no one ever answer, email them no one answer me, i'm so mad at my self if i only read reviews before i spend my money there...

Tip for consumers:
Don't plz Don't waist your time there

Service
Value
Shipping
Returns
Quality
Thumbnail of user theog4
AMIClubwear C. – AMIClubwear Rep

Hi Mihail. We're sorry to hear of this issue. We tried to reach out to you yesterday 12/9/2014 via the telephone number on file. A client specialist is already assigned to your case and we will continue to reach out to you to help resolve any pending matters.

Thumbnail of user danar47
1 review
0 helpful votes
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April 18th, 2017

I bought a white dress for my college graduation. When I received it, the material was see through and the proportions of the fabric pieces were off. So I had to pay my own shipping to return it. Received store credit. Used that credit to buy a different dress. This dress was in no way worth $20. I could have made this piece of crap for less than $5. It wasn't even fully assembled. I called to try and get my money back. No luck. If I were you, I would take your hard earned money else where.

Thumbnail of user keshab
1 review
0 helpful votes
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January 31st, 2013

Nowadays, there's no other way to save more money but to adjust for the amount of money that we spend and allocate for our clothes. During this time of the year, when our economy is not that stable yet, it is really best that we spend our money wisely and we should know how to set our priorities. Personally, I always love to go shopping especially if there are bargains on the malls. I don't really like spending too much only for clothes.

Thumbnail of user stacyn51
1 review
0 helpful votes
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May 4th, 2020

Do not order if you are depending on an outfit to wear soon. Make sure you order a couple months before any event because your clothes might fit or they might send you something broke. They will not respond to you in any sense of urgency.

Thumbnail of user francesw50
1 review
0 helpful votes
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August 4th, 2017

I have ordered from amiclubwear.com twice now. My first purchasing experience was easy and the staff was helpful. I received my product quickly. Absolutely the best price and came way quicker than expected. The customer service staff was commondating. Got the job done fast and answered all questions with out putting me on hold to find an answer. I received my order in 6 days from start to finish. Very pleased. Quick and easy! Very satisfied customer. Absolutely pleased with everything.

Thumbnail of user mimim21
1 review
0 helpful votes
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July 15th, 2017

I received my order today. I ordered three pairs of your shoes. I've never heard of your company so I was skeptical about ordering at first. I thought it was one of those random Chinese companies that advertised nice merchandise to capture your attention to purchase but after you buy, you get a lot of junk. I must say that
I was very impressed! I love, love, love my shoes. They are true to size, excellent quality, nicely priced and a wide selection! I am so happy to have finally found a company that carries the shoes that I love and at a great price! I'm so glad I ran across your ad on the internet! I am telling EVERYONE about your company!

Thumbnail of user edgardoh7
1 review
0 helpful votes
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August 4th, 2017

In today's time, online shopping is the most used thing these days. But my first experience while shopping from online I was so nervous at the time of payment. But at this time I had a great experience on online shopping. There are lots of famous online shopping websites & but my opinion "Amiclubwear" one of the most recommended site to buy the online product. They have made my shopping very easier as compared to other online shopping platforms. Amiclubwear is very cheap, and excellent quality products are delivered. It actually feels very secure to buy a product on this online shopping website.

It's a highly recommended online shopping site by me.

Thank you so much for your time and consideration. Have a great day.

Thumbnail of user juans67
9 reviews
25 helpful votes
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July 11th, 2017

My new Favorite site to shop online. Has everything I was looking for and the prices are awesome. Shipping is fast. My items came looking exactly like they did on the site. When I got my first order I was happy. 2 days away from receiving another order.
Tracking is great to. Has promo discounts right on the site.

Thumbnail of user tashaa2
1 review
0 helpful votes
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December 18th, 2014
Verified purchase

Great shopping experience. Easy to navigate their website. Very fast shipping. Ive ordered from them several times now and have never been disappointed. Thank You AMIClub for the great shopping experience. I will be ordering more items from you in the future.

Service
Value
Shipping
Quality
Thumbnail of user brittnim1
1 review
0 helpful votes
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August 11th, 2017

The dresses are so beautiful. What a great experience it is dealing with amiclubwear. The dress I ordered was more than I expected. The fabric, the look, the beading is simply stunning. Thank you amiclubwear for being true to your word. I received some of the clothes I ordered for my family and they are absolutely stunning. The quality is amazing, they were shipped in a very secure package and the clothes look exactly like the pictures. Thank you so much for changing my families life! It was so hard to find beautiful high quality clothing. Lovely outfits. Great delivery time. Excellent packaging. I am a very happy customer. Thanx to all the team.

I will recommend this site to everyone because it is amazing. And the prices are great too! I will be going to that site again in the future that's for sure!

Thumbnail of user chada4
1 review
1 helpful vote
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December 14th, 2014
Verified purchase

I ordered some shoes and a dress for my wife and they didn't fit correctly. We tried to return them and they refused to refund our money. It wouldn't hurt them one bit because they don't refund money to the customer, they only give store credit! I have purchased from them several times and was not happy that I was not treated as a valued customer. Nowhere on the receipt they sent me did it say that these clothes were non-returnable.

Thumbnail of user theog4
AMIClubwear C. – AMIClubwear Rep

Hi Chad! We appreciate your time and thanks for giving us the chance to help resolve the matter for you. Happy Holidays! :)

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From the business

Sells fashionable clothing for women.

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Thumbnail of user theog4
AMIClubwear C.
Customer Service
Typically does not respond to reviews

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