• AMIClubwear

AMIClubwear

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Overview

AMIClubwear has a rating of 2.3 stars from 948 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AMIClubwear most frequently mention customer service, store credit, and bathing suit problems. AMIClubwear ranks 56th among Shoes sites.

  • Service
    94
  • Value
    91
  • Shipping
    93
  • Returns
    73
  • Quality
    87

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
82
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How would you rate AMIClubwear?
Top Positive Review

“Fabulous and affordable”

Flor T.
5/5/20

I've been buying from this site for a while, I love their shoes! I have like 15 pairs of boots and I gotta say they are just as beautiful as advertised. I order my regular size which is 8.5, but if in the image I see that the shoe comes not so wide I'll prefer a 9. Their shipping is always on point. You can contact customer Service if anything is wrong but to be honest I've never had an issue. So I've never had to contact them. In total I've made about 5 or 6 orders, and they were all what I expected and more! Most fabulous styles, as well as affordable! Will definitely keep on buying from amiclubwear

Top Critical Review

“This site is a scam.”

Sean M.
9/11/24

They have a "no return" policy, which I can understand under some circumstances, but then the product they sent (supposed to be medium/large) was obscenely small and completely unwearable. Smaller than what you would consider an XS. This is a scam. $34 wasted.

Reviews (948)

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Reviews that mention popular keywords

customer service (243) store credit (73) shopping experience (27) bathing suit (28) confirmation email (20) return policy (17) credit card (15)
Thumbnail of user bobbies22
1 review
0 helpful votes
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October 22nd, 2017

I've bought a number of items now and I've been very pleased with the items, excellent quality, with a good range of clothes from designers which weren't available from other retailers. Easy transaction, goods arrive well packaged and quickly after order. I like the shipping options they give. The support team is very good and polite, they really help you out in the bad times and the good times, that really makes many things more reliable. Fabulous product selection, with great prices. Simple, quick and efficient, why go anywhere else. Happy to recommend and will be ordering from them alot from now on.

Thumbnail of user carolinew36
1 review
1 helpful vote
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August 4th, 2017

Excellent company. I had a great experience ordering from amiclubwear. I would like to thank entire team for keeping the promise and delivering beautiful dress even before the day it was promised. Overall I am very pleased with the customer service and delivery time. I loved the dresses. Actually, this is the best site on the net. I am really satisfied and happy with my order. The price was the best I found on the internet. Everything was perfect and I'll be ordering from this company again. I definitely highly recommend this site, and will order again! Thanks again!

Thumbnail of user tyr575
1 review
2 helpful votes
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February 15th, 2017

This company is horrible and I'll never do business with them again! I ordered some shoes on 12/14/2016 and when they arrived they were the wrong shoes! I called their customer service number and held 20 minutes to be told no one could take my call and hung up on! Finally I emailed them and got a response back 3 days later so I send the shoes back waited 6 days for them to receive them then another 5 days for them to check them in to be offered a store credit I told them I didn't want a credit just the correct shoes. They ship me the wrong shoes again! I had to go through the return process again! Only to be told the original shoes I ordered was no longer available! Fast forward to today 2/15/2017 I still have no shoes I've sent back the second incorrect order in January and I've still haven't been refunded my money!

Thumbnail of user rockys35
1 review
6 helpful votes
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March 29th, 2019

This company is evil. They took my money and send my package to a different address. I contracted them and they responded saying they won't help me. And now they are literally ignoring all my emails and their phone number don't work. What kind of mess of a company it this. People, take your money and run, this company is horrible!

Thumbnail of user blackb22
1 review
1 helpful vote
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October 5th, 2020

I shopped on this Damm website Called amiclubwear.com since august 25 2020 and I still didn't get my order‍I have been emailing and calling but no One is answering. What kind of company don't answer customers phone calls Or email, so why do you have a phone number for. When they finally email me back they said they will not refund my moneywhat a rip-off company am so disappointed in this company. I will never shop here and i will advise people to be careful shopping on this site and if I can give them a zero star I will
Stay away from this company

Thumbnail of user theog4
AMIClubwear C. – AMIClubwear Rep

Hi Black,

Thank you for shopping with AMIclubwear.com. May you provide us with your order number so that we may further assist you. Thank you and looking forward to your reply. Have a wonderful day.

Warm regards,
AMI

Thumbnail of user zeeh4
1 review
11 helpful votes
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July 10th, 2020

I order xtra small for 5pair of swimsuits I ordered and they all came in small. They don't even fit like they are supposed to expect for one. And their swims suits and the print of the swimsuits are cheaply made. Very upset with how they handle business you can't contact anyone over the phone and if you email someone they will not respond until a week later. I give it two stars because my things came on time and the shoes I order were cute.

Thumbnail of user patriciat66
4 reviews
4 helpful votes
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December 22nd, 2016

I order from this site on 12/11/2016 and received confirmation tracking number and even checked my shipment date which changed 3 times and now the post off has a tracking message that never received the item which was schedule to be received on 12/16/2016 but was never shipped. Now that i'm trying to contact them via phone I'm just on hold listening to their horrible music. I knew there was a reason I never trusted to order from them and I WILL NEVER AGAIN! Now 12/22/2016 still no package... First time test run and they have fail me... Very Displeased!

Thumbnail of user paulw1895
0 reviews
1 helpful vote
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January 4th, 2022

I ordered some clothes for my wife in November 2021 for Christmas using my credit card. I received a confirmation email for my purchase stating that I would receive another email when it shipped. In late December as I wrapped presents, I realized my gifts from AMIClubwear never came. I checked my emails, nothing stating it had been shipped. I tried calling the 800 number listed on my emails and on the website. The number was invalid. It just goes to dead line with no voicemail or message. I then researched my bank statement and found that my $160+ purchase had been charged to my bank for $260 and billed as "VENMO" which was really strange since I paid via credit card. I immediately called the bank and filed a complain which was ruled in my favor and the charges dropped, but this business seems very fishy. Beware!

Tip for consumers:
Had to go through my bank to file a complaint and have my money returned. The company had no operating phone number to reach them. The phone went straight to a dead line with no voicemail. The company appears to be a scam.

Products used:
Did not receive products paid for. Never shipped.

Service
Value
Shipping
Thumbnail of user purpler
1 review
0 helpful votes
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April 14th, 2012

I spent $65 on this website that never sent in the items I ordered. After almost 2 months I had to contact my local bank, who helped me recover the money I lost but I was very fortunate. I'm not sure if they would do that again but I wouldn't risk it. I contacted the site by phone but no one ever answers. The only contact I received from them was a confirmation of receipt after they took my payment. This review is long over due, but I can say after a year I still haven't heard from them or received any of the items ordered. BUYER BEWARE.

Thumbnail of user tabitham43
1 review
7 helpful votes
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March 5th, 2020

For the past 3 to 4 years, I have been purchasing my swimwear from AMIclubwear. The quality of the items I purchased are nice and lasting. Great deals you can technically get 2 for the price of one swimsuit from the beach. And so many styles and colors to choose from.

Thumbnail of user shanag8
1 review
0 helpful votes
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September 12th, 2017

I ordered from this company for the first time. A week had passed and I had not received any shipping information or even an order confirmation. The only receipt I got was from PayPal. I contacted customer service via phone. I could not reach anyone. I would not suggest buying from this company.

Thumbnail of user theog4
AMIClubwear C. – AMIClubwear Rep

Hi Shana,

Thank you for shopping with AMIclubwear.com. May you please provide us with your order number so that we can further assist you. Thank you and have a wonderful day.

Warm regards,
AMI

Thumbnail of user yulandas3
1 review
7 helpful votes
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July 17th, 2020

This is the best online clothing and shoes website all my shoes i got them from amiclub wear, prices are unbeatable, very good quality stuff. I highly recommend this website to shop. Love! Love! Love it!

Thumbnail of user emersonm21
1 review
0 helpful votes
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July 18th, 2013

I recently made order for a dress I had purchased elsewhere. The staff was quick to help me customize the dress to fit me. The turnaround time (as I was going to propose in only 2 weeks) was impressive, especially considered dresses that they were off for multiple days due to the holidays. Overall I would recommend them to anyone.

Thumbnail of user tanyan11
1 review
0 helpful votes
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August 3rd, 2017

We found amiclubwear on trustlink.com and ordered a few cloth like "Dusty Pink White Crochet Two Tone Knee Length Bodycon Party Dress ". It was the best decision we have ever done. Communicating with them was very easy, and they were very cooperative and understanding. The quality of the cloths was amazing. The delivery was very fast and as described, thank you! Arrived quicker than expected! No issues with quality. I would buy from them again, simple and easy ordering and gave me just what I ordered in a timely manner.

Thumbnail of user aimees161
1 review
0 helpful votes
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October 11th, 2022

I ordered a Halloween costume a week ago they never shipped it to me they never sent me any updates every time I call they say that they are closed this is not a real business it is not a legit business they just steal your money my bank is in the process of getting my money back now do not purchase from here run!………

Thumbnail of user jessicaf51
1 review
2 helpful votes
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June 4th, 2016

I used to order clothing and boots from this website in the past and loved everything I received. However, I recently ordered several dresses, a sweater, and a tank top. After 10 days of waiting for the arrival... Instead of the tank top, they sent me a raunchy body suit. The sweater had an awful odor. The dresses were in very poor quality. They also smelled horrible. Every size I ordered was a medium. However some dresses were very loose and others couldn't fit over my head. Also the zippers do not have clips on top to keep from unzipping. They also sent me a shirt saying "fries over guys" instead of one of the dresses. I tried requesting a return slip and no answer. I am now disputing this charge... so hopefully my bank will see what a corrupt website this is and I recommend everyone else having problems to dispute their charges too so that Amiclubwear will eventually be shut down.

Thumbnail of user jakeb68
1 review
0 helpful votes
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July 26th, 2017

In my experience, I visited a lot more online fashion shop but what I found the most was that here is the best place to get trendy and fashionable cloths with affordable price and my generation so into it. I ordered "Wine Sleeveless Crisscross Accent Knee Length Bodycon Party Dress." I searched on many websites but found the best price at amiclubwear.com. Shipping was fast and the condition of the product was just as described. I absolutely love this store. I am so happy with my purchase.

Customer support is there a best tool, and the representatives are very professional yet gentle to customer needs. I am really thankful to this site and give great customer support.

It's highly recommended.

Thumbnail of user vivianm100
1 review
3 helpful votes
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April 20th, 2020

I have order from amiclubwear several times now, However the shoe size is not great any more. Placed an order the order was placed twice same items charged for twice. The costumer service is none unable to talk to any one to resolve matters. Looking at some of the reviews its apparent no ones checking.

Thumbnail of user bennyb29
1 review
0 helpful votes
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August 4th, 2017

I recently ordered a Navy Halter Netted Short Bodycon Party Dress from amiclubwear.com. I was really surprised at the quality for the price, and the delivery as expected. Since this was the first time I have ordered from them, actually hadn't heard of them before. They exceeded my expectations. This product cheap but super quality. Another, positive aspect of my purchase is that the product came well-packaged and arrived very quickly after its dispatch. The quality of the cloth was too good just as beautiful as the picture. Really impressed. Thank You Guys for your outstanding service! Keep it Up! I am very please with their service and will go back again.

Thumbnail of user kellyg199
1 review
5 helpful votes
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October 9th, 2018

I wore the pair of heels I purchased once! & the grip on the bottom of the heel broke. I was told by a customer service rep to take a picture of them & send it to the email address, all for me to receive a auto-response stating that any item worn will be sent back to sender & won't be refunded. Not to mention the heels were on sale but once the shipping cost was added in it brought the amount to almost the regular price! I will never shop with them again!

Thumbnail of user belovedb
1 review
3 helpful votes
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November 2nd, 2014

I've spent $65 and ordered maybe 2 items that they never sent me. When I say never I mean almost 2 months. I already resolved this situation with my bank but I was VERY FORTUNATE. My local bank helped recover the money I lost but amiclubwear NEVER did - even after trying to contact them so many times but no one really answers the phone number provided. This review is long over due so you should know that after a year, I still have not heard anything about the order except when they confirmed the payment to obtain your money. Other than that. Good luck.

Thumbnail of user kiaj
1 review
3 helpful votes
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December 2nd, 2015

I order my boots on the Thanksgiving for their black Friday sale. Even with it being the holidays my order went right through it was mailed the next day USPS priority and I received them. I love them! No complaints here

Thumbnail of user rhondac396
1 review
0 helpful votes
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December 15th, 2021

I love your store, clothes are affordable and sexy. I ve been a fan since 2009 and i have never been disapointed. From the shoes to yout low cost in shipping, you have not did me wrong yet. Where can aperson go to get panties, bras, dresses, and shoes. Ive used your site to even buy gifts for others. I love the way every thing fits as well as the compliments i get when i wear my clothes or shoes out rather its a dress down or casual or just drop dead sexy. You always keep me on point. You have every thing that a women of my age is looking for, you are the best and nothing beats better then that. Your site is thee place to go. So keep up the good work, and ill keep spending. Your site should read we got what you want anytime you need come check us out will make your look succeed.

Tip for consumers:
jusr try it you love it, want be dissapointed

Products used:
shoes,and clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user aprilg12
1 review
2 helpful votes
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July 14th, 2015

When I received my order I realized 1 item came in the wrong size and another item came in damaged. I emailed and sent pictures of the items and they have me a store credit for both. Such wonderful customer service.

Thumbnail of user gabbyo7
2 reviews
2 helpful votes
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October 26th, 2021
Verified purchase

I ordered 3 or 4 costumes for Halloween on October 12th and still haven't received them or even an email saying they shipped. I'm sure they won't make it on time for when I need them. I have ordered before and the clothes are usually ok but they take soooo long to ship and give no updates. Cannot get ahold of customer service either.

Products used:
Costumes

Service
Value
Shipping
Returns
Quality

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From the business

Sells fashionable clothing for women.

Company Representative

Thumbnail of user theog4
AMIClubwear C.
Customer Service
Typically does not respond to reviews

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