• AMIClubwear

AMIClubwear

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Overview

AMIClubwear has a rating of 2.3 stars from 948 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AMIClubwear most frequently mention customer service, store credit, and bathing suit problems. AMIClubwear ranks 56th among Shoes sites.

  • Service
    94
  • Value
    91
  • Shipping
    93
  • Returns
    73
  • Quality
    87

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
82
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How would you rate AMIClubwear?
Top Positive Review

“Fabulous and affordable”

Flor T.
5/5/20

I've been buying from this site for a while, I love their shoes! I have like 15 pairs of boots and I gotta say they are just as beautiful as advertised. I order my regular size which is 8.5, but if in the image I see that the shoe comes not so wide I'll prefer a 9. Their shipping is always on point. You can contact customer Service if anything is wrong but to be honest I've never had an issue. So I've never had to contact them. In total I've made about 5 or 6 orders, and they were all what I expected and more! Most fabulous styles, as well as affordable! Will definitely keep on buying from amiclubwear

Top Critical Review

“This site is a scam.”

Sean M.
9/11/24

They have a "no return" policy, which I can understand under some circumstances, but then the product they sent (supposed to be medium/large) was obscenely small and completely unwearable. Smaller than what you would consider an XS. This is a scam. $34 wasted.

Reviews (948)

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Reviews that mention popular keywords

customer service (243) store credit (73) shopping experience (27) bathing suit (28) confirmation email (20) return policy (17) credit card (15)
Thumbnail of user veronicab15
1 review
5 helpful votes
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November 10th, 2015

Bought red boots and got nude colored boots instead. Contacted them via email the same day I got the shoes. Said they needed more information. I sent the information and they still have not tried to resolve this matter. Any company that inconveniences any customer by screwing up their order should be trying to resolve this matter as quickly as possible to save face but not this company.

Thumbnail of user leonh46
2 reviews
4 helpful votes
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July 11th, 2017

I love AMIClubwear! Not yet have I had a bad experience and i doubt I ever will. I check the site daily, They always have the best clothes at the most amazing prices and I will continue to shop there. Thank you very much.

Thumbnail of user maried66
1 review
0 helpful votes
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October 21st, 2017

I have never bought from Repertoire Fashion before, but I would again. Bought gorgeous jeans from this site. Great price and great service. The product was as described, delivery was prompt, the packaging was as eco friendly as you can get and the product was well wrapped. Superb, no complaints about anything. Excellent range of clothing and efficient delivery service and customer service side surprisingly good. Thank you Amiclubwear. Great company. Great service. Definitely up there with the best. And will definitely use them again.

Thumbnail of user ciab1
1 review
1 helpful vote
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October 4th, 2017

First off, shipping is not quick. It is horrible. Second off, the clothing is cheap. I received my items already damaged. Straight out of the box. The customer service is unhelpful and almost nonexistent.

Thumbnail of user theog4
AMIClubwear C. – AMIClubwear Rep

Hi Cia,

Thank you for shopping with AMIclubwear.com. May you please provide us with your order number so that we can further assist you. Thank you and looking forward to your reply. Have a wonderful day.

Warm regards,
AMI

Thumbnail of user evelyne27
1 review
1 helpful vote
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October 21st, 2017

Great company & great service. I have never bought from Amiclubwear before, but I would again. Bought gorgeous jeans from this site. Great price and great service. The product was as described, delivery was prompt, the packaging was as eco friendly as you can get and the product was well wrapped. Superb, no complaints about anything. Excellent range of clothing and efficient delivery service and customer service side surprisingly good. Thank you Amiclubwear. Great company. Definitely up there with the best. And will definitely use them again.

Thumbnail of user rebeccag33
6 reviews
52 helpful votes
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November 26th, 2015

I ordered a corset for a Halloween Costume from AMIclubwear. I was told the item would be shipped within 2 business days. After 2 business days had passed and the item had not shipped, I opened a support ticket. Support tickets are also supposed to be answered within two business days. No response and no shipment after 3 more days, I file another ticket and a Better Business Bureau complaint.
I tried calling the customer support during business hours but no one picked up and the voicemail box was full.

Finally after 8 business days (1 1/2 weeks), they shipped my order. By then it was too late and I had already ordered the same item from another site for my Halloween costume.

AMIclubwear is not a reputable site. Stay away.

Service
Value
Shipping
Quality
Thumbnail of user kendallp13
1 review
0 helpful votes
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August 11th, 2017

These people were able to help me with everything I need. Best communication. The customer service was fantastic, all my questions were answered quickly and clearly and as promised the dress I ordered was quick to arrive. The dress itself is impeccably made and I look forward to shopping from this website again. My dresses are arrived. They are all beautiful more than the pictures. I love them i am really satisfied. The clothing was very affordable, beautiful and easy to wear. Thank you for your disponibility. Thank you for making beautiful dresses so low cost. I love shopping here. I always recieve everything on time. Good quality clothes. A wonderful company to purchase from. My experience with amiclubwear was perfect.

Absolutely beautiful dress and fits perfectly. Will definitely order from this company again. Recommend it to anyone.

Thumbnail of user aleahf
1 review
0 helpful votes
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August 4th, 2017

This company is exceptional! The website is easy to navigate. The selection is fantastic and best of all the sizes are accurate with no-second guessing. The quality of the material was excellent. Fast shipping. Absolutely love my dress, looks just like the picture and the material is of great quality. I was honestly surprised at how quickly I received my order. The color is beautiful. The clothe fit was great. The quality and design was beautiful. I was very happy with my order and will purchase here again. Great place to shop from. Great dress at a great price. I am very pleased with the overall experience.

I highly recommend this company for all your dress needs.

Thumbnail of user magnusb
1 review
3 helpful votes
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November 23rd, 2016

I ordered three items. Two of them arrived after about a month. The third one didn't arrive and after a few weeks they told me that the third item was out of stock and would not come back. They wanted to offer me store credit. I have asked for money back of course. They do not respont to mail and their support number is a joke. You are put on hold for 15 minutes, then simply told that there are too many callers at the moment, so you will be disconnected.

Several times, they have told me that the package has been sent from their premises, and after that it is my responsibility. I have repeatedly told them that the package has arrived, but one item was missing. They do not seem to be able to understand English.

I have now reported this fraudulent behavious to Mastercard and expect to get a refund through them soon.
AVOID THIS COMPANY!

Thumbnail of user judiths522
1 review
0 helpful votes
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May 4th, 2020

I like your clothes and shoes. I would like to see more maxi dresses in your selection. You have great prices and styles. Everywhere I go people ask where I got my shoes, boots or sandals. I love Amiclubwear.

Thumbnail of user ritak1
16 reviews
46 helpful votes
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October 29th, 2011

I really don't get why people are complaining here. When you go to a site that looks like they sell shoes for hookers, you pay for what you get. If anyone expected to get anything good here they are just crazy

Thumbnail of user tracyo22
1 review
0 helpful votes
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July 11th, 2017

I reached out to Amiclubwear on June 10th. Two of the three pairs of shoes sent were defective.The strap that went across the toes were not straight. Rather, they were tilted at an obvious angle. After emailing pictures, then sending the shoes back to the company as proof that the shoes were defective, they refused to refund me the full amount, claiming that the strap is normal. Please look at the pictures and tell me whether you think that the strap is right. Rather they deducted the cost of the return shipping of the shoes from the amount that I paid and refused to provide me a refund entirely. They would only issue me a store credit. Why would I purchase any more shoes from them when they have proven to distribute defective merchandise without taking any ownership for it?

Thumbnail of user patiences6
13 reviews
10 helpful votes
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September 26th, 2019

I was skeptical because the prices are so low but wow everything I have ordered has arrived and been better than expected and some has been absolutely unbelievable since it was so cheap but it's definitely one of the best I have found!

Thumbnail of user alias15
1 review
0 helpful votes
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October 18th, 2017

Ordered a costume the 16th. The website DID NOT say when or how long the shipping will take. So how am i supposed to know if im wasting money on my Halloween costume? They handle packages in the US through UPS but UPS.com can't even find my tracking number. And to top it off the customer support line hung up on me. I thought this would be a good site to buy clothes off of, they have some cute stuff. NEVER AGAIN so disappointed...

Tip for consumers:
dont waste your time

Service
Shipping
Thumbnail of user theog4
AMIClubwear C. – AMIClubwear Rep

Hi Alia,

Thank you for shopping with AMIClubwear.com. May you please provide us with your order number. Thank you and have a wonderful day.

Warm regards,
AMI

Thumbnail of user tiffanya39
1 review
0 helpful votes
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August 4th, 2017

Easy to place order. I have ordered 4 dresses and am extremely happy with them. The quality and price are outstanding. The fit is to size and the shipping is great. Dresses are gorgeous! Never had a bad purchase from amiclubwear. I received my dresses in seven days. Very good company to deal with quick responses. Professional. Lovely work and styles. The dress was wrapped and shipped very nicely. Great experience. I am so happy with my purchase and the material of the dress so i will be ordering from amiclubwear from now on for all my events. I am very pleased with the items. I am so satisfied.

I will be ordering more from you all. Thanks you. Highly recommend.

Thumbnail of user shellym19
Em L.
14 reviews
19 helpful votes
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January 11th, 2014

I ordered from them a few times and each time I was disappointed. Their customer service is rude! They overcharge for shipping and the clothes is cheaply made. I gave them three chances and they failed every time. Did I mention shipping is ridiculous !

Thumbnail of user chadp7
1 review
1 helpful vote
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December 25th, 2014
Verified purchase

I still have not received this order. It was returned to sender on Dec. 2 2014 and I have not yet been contacted to correct the address and re-ship the item. I tried notifying AMIClubwear prior to delivery that it took too long for it to be shipped out and I would not be able to receive it at the address provided during shipping. I assume at this point I have wasted the cost of the entire purchase.

Awesome

Service
Value
Shipping
Returns
Thumbnail of user theog4
AMIClubwear C. – AMIClubwear Rep

Our record shows you have been assisted. We hope we have provided satisfactory service to you. Thank you for shopping at AMIClubwear.com.

Thumbnail of user laurenh71
1 review
0 helpful votes
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April 19th, 2017

I bought 4 crochet coverups and Im so sad how horrible the quality is. The items fresh out of the bag smell like terrible factory and chemicals. I order online quite a bit so Im no stranger to what it's like but this is bad.
I tried to return the coverups but they don't take any "swimwear" as returns... I wouldn't have ordered so many if I knew that.
Advice, STAY AWAY.

Thumbnail of user francescaa1
1 review
3 helpful votes
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July 23rd, 2016

Ordered 5 bathing suits and not one of them looked like the photo when they arrived also ordered large for the tops and not to be blunt I couldn't fit one of my breast in both cups. Don't bother wasting your money since everything is final sale. Took $100 and put it in the GARBAGE.

Thumbnail of user aimeem17
1 review
0 helpful votes
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August 10th, 2017

I absolutely recommend this company. I was so happy with my daughters dress. I bought it for my daughters birthday and she absolutely loved it. It was high quality material and I was able to receive it just in time for her birthday. Customer service was wonderful and everything went great. More than glad to give full respect to the way amiclubwear. No uncertainty about anything else than on my own measurements what I gave them. The support was absolutely brillant! If you're in search of a high quality products, look no further. Amiclubwear is your place to go. I highly recommend this company to everyone.

Thumbnail of user ashleighs40
1 review
0 helpful votes
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October 28th, 2020

I would give them 0 stars. I order several items halloween. I ordered a week in advanced.My order still says processing. So it wont be here by halloween. Im currenty trying to cancel my order and ive been unsuccesful. Ive called customer service several times and havent gotten anywhere. Ive been on hold for over any hour now. I am very upset. I had to cancel my credit card to stop this order and get my money back.

Thumbnail of user taylord14
1 review
2 helpful votes
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April 27th, 2015

I have ordered from them twice. First time everything went smooth order came in a week. 2nd order I had some issues but they were helpful and always responed back very quickly and I was able to get everything resolved!

Thumbnail of user kodyh
1 review
0 helpful votes
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August 10th, 2017

We had a great experience with amiclubwear. High quality and great service! I really love my wedding ring. Very friendly people who always helped us with a smile.It' really a very nice shopping experience. Beautiful designs and top quality. Smooth way to order, good follow-up and fast and secure delivery of items. Very nice items, high quality and reasonably priced. Quality, professionalism and best attention. I am really satisfied with the process and the result. Great service and a great quality of jewelry.
Congratulations for the professionalism. We will be back! Thank you for the great service.

Thumbnail of user tammye15
1 review
1 helpful vote
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April 18th, 2016

Most sites let you choose what size you want for your bikini bottoms and what size you want for your bikini tops. I have big boobs so I ordered a triangle top bathing suit in extra large and when I got it, the bottoms fit fine, but the top was like an extra small! I had to give away the top.

Thumbnail of user marisal10
1 review
2 helpful votes
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January 10th, 2016

Where do i even begin? I am almost 99% sure that the workers behind this horrible website are leaving the reviews IT IS NOT A 5 STAR PLACE.

I ordered a dress and it looked NOTHING like it did in the photo. It was made out of material for halloween costumes. It was horrible. I should known that you get what you pay for.

I returned it and didn't get store credit until 4 EMAILS and a month later. Horrible customer service!

They didn't want to give me my money back after I begged Now i just wasted money out of my pocket. I dont ever want to purchase from them so bye bye money.

Worst shopping decision Ive ever made. I never leave reviews but this one HAD to be done to stop others from doing the same mistake I did.

PLEASE do not buy from this website. They constantly have 50% off sales. UH DUH! Thats how they get you and nobody would be willing to pay full price for the quality of their clothing anyways!

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From the business

Sells fashionable clothing for women.

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Thumbnail of user theog4
AMIClubwear C.
Customer Service
Typically does not respond to reviews

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