• AMIClubwear

AMIClubwear

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Overview

AMIClubwear has a rating of 2.3 stars from 948 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AMIClubwear most frequently mention customer service, store credit, and bathing suit problems. AMIClubwear ranks 56th among Shoes sites.

  • Service
    94
  • Value
    91
  • Shipping
    93
  • Returns
    73
  • Quality
    87

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
82
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How would you rate AMIClubwear?
Top Positive Review

“Fabulous and affordable”

Flor T.
5/5/20

I've been buying from this site for a while, I love their shoes! I have like 15 pairs of boots and I gotta say they are just as beautiful as advertised. I order my regular size which is 8.5, but if in the image I see that the shoe comes not so wide I'll prefer a 9. Their shipping is always on point. You can contact customer Service if anything is wrong but to be honest I've never had an issue. So I've never had to contact them. In total I've made about 5 or 6 orders, and they were all what I expected and more! Most fabulous styles, as well as affordable! Will definitely keep on buying from amiclubwear

Top Critical Review

“This site is a scam.”

Sean M.
9/11/24

They have a "no return" policy, which I can understand under some circumstances, but then the product they sent (supposed to be medium/large) was obscenely small and completely unwearable. Smaller than what you would consider an XS. This is a scam. $34 wasted.

Reviews (948)

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Reviews that mention popular keywords

customer service (243) store credit (73) shopping experience (27) bathing suit (28) confirmation email (20) return policy (17) credit card (15)
Thumbnail of user alicea9
1 review
1 helpful vote
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December 4th, 2012

Two orders were placed on11/23/12 and on11/24/12 and the credit card WAS charged immediately.
BUT the orders are still not shipped!
I am out of money and out of merchandise! The customer service of amiclubwear does not pick up the phone and does not reply to emails.
What is going on?

Thumbnail of user jessicac38
1 review
0 helpful votes
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December 15th, 2014
Verified purchase

I love the variety of shoes on this website, but I was very disappointed on how different the sizes were when my shoes arrived. I wear a size 8 shoe, & when I ordered 5 different size 8 shoes, only one of them actually fit a true size eight. One of them I couldn't even fit my foot in, & another was too big to almost a size 9. There should be a way to say on a certain shoe whether or not it runs small or big before anyone buys it.

Thumbnail of user astridc
1 review
2 helpful votes
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November 19th, 2016

I placed an order and received the wrong items, email right away... no responds. I called and called... can't get in touch with customer service. I email again and called over and over again... finally get in touch with someone and get an RMA# for returning the wrong merchandise. I return everything and now am 1.5 month further with no way of getting in touch with them and no order received! I am SO SO mad! There should be something we can do against this!

Thumbnail of user annac29
1 review
3 helpful votes
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September 15th, 2013

Absolutely horrible.

I ordered a dress and heels for my bachelorette party.
The dress was cheap, but very cheaply made.
The shoes I ordered... NEVER CAME.
I've sent emails and they responded once saying they
Weren't in stock, but expected some soon.

I've been married for 2 months now and they scammed me.

Thumbnail of user kathleenw42
1 review
0 helpful votes
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August 18th, 2017

Shoes don't run true to size. I purchase a half size up and I still had problems with the fit. I wanted to return shoes they only allow for store credit. If I were you I would seek another company to purchase shoes from they also didn't offer a return you have to pay to send them back for store credit. I rate the shoes at a 1 out of 5 stars only cause I couldn't rate it at a 0

Thumbnail of user stacyo1
1 review
0 helpful votes
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December 14th, 2014
Verified purchase

You guys rock! Thanks so much.

Most times I can find some good buys on shoes, and then I don't. I have a few pair of shoes that I purchased from this site that came apart after ine or two wears. I was working (I work in bank), walking across the lobby and one pair snapped in half, then one time the entire bottom sole came off. Very embarrassing. No I didn't call or complaint, but I was very dissatisfied. I still order from y'all because of the great prices. I normally order ar least 8-10 pair per order. Tge last time I had to ship shoes back it was a hassle. I recommended this site to all my associates, I even advertise for y'all like I work there or received a pay check lol. A free pair of shoes of my choice would be nice. I love shoes. I think I got a couple hundred in my closet that I no longer have room for, their in my hall closet, under the bed, top n bottom of my closet, in baskets too. I am a shoeaholic. Amiclubwear? Yes I am.

Thumbnail of user loserdp
1 review
0 helpful votes
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December 20th, 2014

High quality customers support & quick shipping time. I've bought about 10 dresses & shoes from AMIClubwear, Everything was qualityful. I'm really happy to buy from here & recommended to buy again. Thank you AMIClubwear :)

Thumbnail of user juliana130
1 review
0 helpful votes
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July 13th, 2017

I ordered from Amiclubwear recently. However, since the shoes were on clearance, I was not able to return to them, I needed to go up a size and I couldn't even exchange because the sales are final. I will be unsubscribing from them and continue to order from places such as Just Fab and Shoe Dazzle, even though I get there shoes for cheap and on sale, I can always return for a refund or an exchange. Amiclubwear doesn't have to ever worry about me again.

Thumbnail of user theog4
AMIClubwear C. – AMIClubwear Rep

Hi Julian,

Thank you for shopping with AMIclubwear.com. Our Door Busters and Clearance category is consider final sales which is stated on our store policy. Our website will notify our customer if they happen to add any final sales item onto their shopping cart and another friendly reminder on the second to the last page of our check out before our customers decided to check out and finalize their order. We place our final sales memo as visible as possible for our customers. Please feel free to contact us with any questions. Have a wonderful day.

Warm regards,
AMI

Thumbnail of user lusiner
1 review
0 helpful votes
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December 27th, 2014

"the worst customer service ever. Purchased 2 sweater dresses, on the picture it looked like short dresses, when it arrived it looked more like a regular short sweater, i returned it over a month ago for a store credit, I still dont have that credit, i email customer support, call the sales, nothing, I get nothing back. The site specifically states that I wil get my credit in 10 business days, it has been well over a month and still nothing. I recently received an email from sales stating that I have my credit, well I log into my account and its $0, so I reply back to the email and the email came back to me saying that the message cannot be sent back to that address. Worst customer service ever, I swear, this is so irritating. Totally worthless place. I dont even want a store credit, I just want my money back because I will not be ordering from this rediculous place ever again."

Tip for consumers:
dont waste your money

Service
Value
Shipping
Returns
Quality
Thumbnail of user theog4
AMIClubwear C. – AMIClubwear Rep

We hope we have helped resolved the issue to your satisfaction. Your business at AMIClubwear is greatly appreciated and we hope to see you again :)

Thumbnail of user heidit4
1 review
2 helpful votes
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December 3rd, 2014

Love the clothes, worst costumer service ever, you can never get ahold of anyone through the costumer service # dont pay extra for fast shipping if you order *special items* you wont get any your items till that *special order* is filled.

Service
Value
Shipping
Returns
Quality
Thumbnail of user theog4
AMIClubwear C. – AMIClubwear Rep

Hi Heidi! We've made attempts to reach out to you and we would love to hear back :)

Thumbnail of user candij3
1 review
17 helpful votes
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January 20th, 2019

This company is ridiculous! Every time I order something it is not correct! I'm done! I've tried calling and calling but no one EVER answers. I've been calling for two weeks I'm sooo distraught! I'm still waiting for someone to answer so I can return the item that was delivered to me. WRONG SIZE AGAIN! I will NEVER Do business with Amiclubwear again

Thumbnail of user ls12
2 reviews
4 helpful votes
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August 8th, 2011

STAY AWAY. Horrible/Fraudulent place to do business with. Item I received was a size larger and had a stain and tear on it, gave me no refund after repeated attempts.
Models on the site make anything look good, of course because they're all fake. Let's get this site out of business and bankrupt by not throwing money away on something you will be DISAPPOINTED IN or Never get. I regret not having looked at complaints here before I bought.

Thumbnail of user ahsana1
2 reviews
4 helpful votes
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October 19th, 2014

Amiclubwear is the best site i have ever seen. Fast delivery with Great Quality products and All sorts of sexy shoes and lingeries in affordable price no one can deliver the price in they are offering. They are the best

Service
Value
Shipping
Returns
Quality
Thumbnail of user yolandaj13
1 review
0 helpful votes
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August 9th, 2017

I've order shoes from AMICLUBWEAR for some years now. I had only one problem with some Booties I order months ago and they were very diligent ensuring that I get the Booties replace as well as compensation. I must say that if you had any bad experience then you must try to reach out to them and I can assure you that it will get resolve. My problem was handle and fixed within a week. Great service AMICLUBWEAR! Very nice products and prices. Diamond

Thumbnail of user lyndav2
3 reviews
1 helpful vote
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April 5th, 2015

I ordered three dresses, one pair of shoes and one corset. Two of the dresses fit fine and were an accurate representation of the pictures on the website. The other dress that was pleather was far too small. I couldn't get it over my shoulders! All three dresses were a size small. The shoes were a perfect fit and accurately represented. If you want to buy a corset, however, buy one or two sizes larger. I am petite but busty (32 F) and usually a medium corset fits. I ordered a medium from Ami clubwear and it was too small. Also, I had to pay another $14.65 COD when my package arrived. This was AFTER I was charged shipping and handling to Canada. For $6 dresses and $15 corsets it's not worth my while to return them. For the reviewers that say their purchases don't look anything like the picture or are cheaply made, remember you get what you pay for. I didn't expect couture and I didn't get it!

Thumbnail of user alaynas
1 review
0 helpful votes
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August 10th, 2017

All in all it was an easy ordering. This was the first piece of jewellery i bought online but it will not be the last. I got excellent quality at a far better price then i would at my local shop.The ring I ordered turned out to be beautiful at a very sharp price. I had a nice exeperience with amiclubwear.The ring was delievered on time and the quallity was as mentioned on the website. They kept me updated with every step of the process.Top quality product at great price and the staff quickly responds to every question.The customer service is superb. Fast, friendly and professional. I am very happy. Thumbs up.

Absolutely wonderful service. Thank you very much. I can definitely recommend amiclubwear.

Thumbnail of user ivanar1
1 review
3 helpful votes
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March 24th, 2016

So i ordered this really cute Cris-cross red bikini. I got it on time which was awesome but as soon as i put the suit on, the strings that were making the cute cris-cross design would pull the front of the panty line so close together that it wouldnt look right on me. Same for the bra part. There was no way i could just wear it without having my nipples revealed. So i had to cut everything and redesign it but i loved it after that. Im pretty sure they customed the suit for the model.

Thumbnail of user treneem
1 review
2 helpful votes
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November 14th, 2014

I ordered from this company before with no problems, however, this go round was not so great. I ordered an item and immediately after placing the order I called them and asked if I could modify my order. She said no problem! I needed to change the shoe size and she claimed she did. At no point did she ever say that because the order was being processed that it would have to be approved for the size change... WTF! So imagine my surprise when I get my item that I paid well over $60 for and it's the wrong f'ing size. Of course I called them and she said that because my order was being processed when I called (immediately after placing the order) it would have to be approved for the change. Had the idiot told me that when I first called, I would've canceled the order altogether and went with another company. I guess customer satisfaction is not a priority for them! I'll take my business to the other companies!

Thumbnail of user annaleev
1 review
0 helpful votes
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May 11th, 2015

I ordered 3 bikinis all in size large as I recently had plastic surgery and need tops to fit the new size. I am 5'2" and 120lbs so by no means a big girl but I do have wide hips which makes bottoms tricky. Sine my chest is larger (34DD) i thought a large would suffice... BOY WAS I WRONG! The bikinis i received were very poor quality and in no way a size large! Both tops and bottoms were way to small to be used!

I reached out to customer service and originally was told they were final sale but was later contacted and informed they would allow me to return them since i felt they were advertised incorrectly. Customer service from beginning to end was great! I will shop with them again due 100% to the great customer service! Hopefully i get better luck with the dresses I plan to order with my in store credit!

Thumbnail of user carms1
2 reviews
6 helpful votes
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February 13th, 2018

This is the worst place to order! I bought a dress was asking for a return they denied this. I will never order from this place again! There return policy is a joke... Make it visible where consumers know they can not return a dress! I made sure when I did purchase dress it did not say FINAL SALE! So they came up with and said you got a doorbuster item. Well then let the customer know that you can not return a item like this back. MAKE IT VISIBLE! Like other dresses where it says "FINAL Sale." Amiclubwear failed to do so! Go to other reliable websites for shopping where you dont have to run into issues like this. Poor customer service! If I could rate this a ZERO I would!

Thumbnail of user breandam
5 reviews
11 helpful votes
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May 26th, 2012

I abolutely hate this website and everything in it. A few years ago a ordered two pairs of shoes and when it was delivered to me It was only one pair. I called the company to let them know. I was told that in their record it showed that both pairs were sent and blah blah blah... Sice they don't do refunds I had to make another purchase, cal the company after to let them know s they could credit the money I paid for the other shoes. Too much $#*! I had t go through for cheap, $#*!ty $#*! products.

Thumbnail of user shawnnab5
1 review
3 helpful votes
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October 18th, 2021

I placed my order on October 8 for a Halloween costume that I will be needing for an upcoming event I have received no update for my order besides in staying in processing status! I contacted customer service via email phone and Instagram which they post daily on and still have not received any type of response. This is my first time ordering and I will never buy from here again! Order number ******* NEED UPDATE

Service
Value
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Thumbnail of user katherinep38
1 review
6 helpful votes
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April 8th, 2018

Totally disgusted with the quality of denim thigh high boots I purchased! Also purchased several pairs of size 9 high heels all of which are more like size seven and eights! Each pair of shoes are from different manufacturers! All very cheap quality! Not bothering to exchange any imagine the shipping costs trying to guess the correct sizes! Oh and by the way *free shipping specials DO NOT INCLUDE SHOES! OR OUTERWEAR! If you search long enough you'll come across the small print! SHOES DO NOT SHIP FREE! My entire purchase is going in in the trash! I won't donate it to goodwill it's that crappy! I make a lot of online purchases and have never saw such cheap crap! Also can't return anything as everything was included in the 55%off sale! Beware of this! Check out the BetterBusinessBureau BBB Review before you consider purchasing anything! I wish I had! Kat Mello

Thumbnail of user jenk1
1 review
1 helpful vote
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February 15th, 2011

I ordered back in 2007, never got my stuff.
Tried to contact them every day for a week, no luck!
Never got a refund.
Now, 4 years later, they have ads in Seventeen magazine and i thought wow! Maybe they changed!
WRONG. I ordered this year and STILL NEVER got my stuff, not even a confirmation email. WORST PLACE EVER!

Thumbnail of user bethp52
1 review
0 helpful votes
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September 19th, 2017

Cute items. Usually don't look like photos. Can get good prices and sale deals. Won't use them anymore. I wanted *2* pairs of shoes. Came to only $30.47. Awesome! SHIPPING WAS OVER $63! HOW IS THAT A DEAL!

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Sells fashionable clothing for women.

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Thumbnail of user theog4
AMIClubwear C.
Customer Service
Typically does not respond to reviews

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