AMIClubwear

Do not shop at amiclubwear they have the worst customer service on the planet. I had purchased 2 swimwear garments and they arrived to small and did not fit the size guide as well as had defects which include one having a hole in it and the other having a latch broken. AMIClubwear.com refused to grant me a refund and had kept stating how they do not accept returns. When I had every right to a refund 1 due to federal law items did not meet their sales contract and 2 items were defective. This is the most horrible customer service I had ever recieved In my life and all they wanted to do was keep telling me that for sanitary purposes they could not except a return even though I had every right for a refund due to the conditions of the items. Please heed my warning and do not shop there. They do not care about customer satisfaction they didn't even want to come up with an alternative solution. Absolutely disgraceful and horrible service towards a customer who had ever right to a refund which they just kept ignoring. Never again amiclubwear.com

I was going to use this company to sell select products online, but the company refuses to drop ship to the customer, I would have to order them to my business and THEN ship it to the customer which is completely ridiculous when all I'd have to do for drop shipping is call and give an address. As bad as their reviews are they could use the extra business from me selling their products - I guess they don't need the extra business bc they scam ppl on a daily basis according to these reviews! The CRAZIEST part about it is they are asked every single day according to the representative I spoke with, if I was getting daily requests at my business for something THIS SIMPLE I would obviously meet the customers request

On June 23rd I contacted amiclubwear about my order that they shipped without one of the items without telling me that the item was out of stock. Since then I have sent numerous times, left numerous messages ( because they NEVER call back or answer the phone you are placed on a forever hold) they have not refunded my money or responded to me or even sent the item! DO NOT just DONOT buy from them no matter how good the deals look they are scammers and the quality is bad and their customer service is non existent. I am not sure I will ever get my money back but I hope you don't lose any to those people.

The quality of shoes is not bad for price. However the last 2 times I ordered I was missing a pair of shoes that they say are on back order and I never received them..

I have never disappointed in any of my shoes I brought from this company. I'm happy when my friend send me the like to this site. I have been buying all my shoes here from 2014

I love their shoes! I have bought so many shoes and accessories from Ami. Most of my shoe collection is from this site! And they're so affordable! I would definitely recommend!

YOU CANNOT CANCEL YOUR ORDERS OR GET A REFUND I PURCHASE AN ORDER ON A SATURDAY AND TRIED TO CANCEL IT ON A MONDAY INSTEAD OF REFUNDED ME MY ORDER WAS PUT ON HOLD FOR WEEKS AND STILL NO REFUND AND NO ORDERS I HAVE SPENT HUNDREDS OF DOLLARS ON THIS SITE AND ALWAYS I HAD TO WAIT 3 WEEKS OR MORE FOR MY ORDERS BUT NEVER AGAIN

It was perfect I got my boots just in time for thanksgiving I didn't think I would have them so soon not only that every thing was in perfectly new condition! Will deffinitly be back!

I had an awful experience with AMIclubwear. I ordered 2 costumes from their website, the items did have a 3 day processing time, but a week and a half later the order still had not shipped. I contacted the company and was assured it was being processed and I would receive an email shortly with tracking information. Days past and no email. After several unreturned emails and no call backs after leaving several messages I finally got a hold of someone 18 days after I initially placed my order. At this time I was informed my orders were not in stock and will not be shipped. Now I only have a week to scramble around and try to find other costumes paying extra to ship them to me on time because of this company's irresponsibility.
This company is unreliable and misleading. I cannot understand why I was not contacted earlier to tell me their page is inaccurate and things they state they have in stock they do not.
I had never had such a unpleasant experience with an online store.
I will not recommend this place if you care about receiving your items. They sure are quick about taking your money, but don't respond to your concerns.

I purchased an item, after purchase they tell me that the expected date is two weeks pass the time i needed the items. What a bunch of crap and of course i caught the discrepancy after purchase call them to try and expedite which is not allowed and stuck with the item coming. DO NOT BUY FROM HERE

I have been shopping faithfully for years to purchase my heels from here. I always get compliments for each one that I have worn. I will always recommend this website to purchase your heels.

Hello,

Looking to identify when I can expect to receive my item. Can someone from AMIClub or PinkBasis please send me an update on order #*******? I emailed the same evening I ordered the item that was over $100 based on the poor reviews I am now seeing and over the fear it won't arrive in time after having ZERO response back (2 emails to Support) or an update on when I can expect my item. Please note, if I don't receive an update in the next 24-48 hours from AMIClub or PinkBasis, I will be disputing the entire purchase with my bank. Thank you.

I ordered $254 worth of dresses on 9/30/19 ($30 was for express shipping). I received my packaged and there were several issues with my order:
1. I DID NOT received 2 of the dresses I ordered and PAID for.
2. One of the dresses I ordered was the incorrect size
3. Several of the dresses did not fit and I want to exchange (the company does not allow for returns, which I was aware of, but still want to exchange for something else/store credit)
I created a customer service ticket (per the instructions on the website) for the issues with my order, on 10/6/19. I did not hear from them until 10/11/19. They only addressed 1 of the three issues I had. They asked for a photo of the dress that was the incorrect size. I responded on 10/12/19 with their request (the photo of the item showing the incorrect size). I also asked about the two other issues (the missing dresses and how to exchange the items). I still have NOT heard back from them. It is 10/19/19. This is unbelievable that a company, who operates out of the USA, can exist like this. I should mentioned I have called twice, on 2 separate occasions, and was on hold for 15 minutes each time and no one ever answered. I left messages twice and still never heard back. It is sad and upsetting, that a company can get away with this. I work hard for my money and this was a lesson learned! I understand that mistakes happen, but just ignoring a customer and not even including two items that were paid for, is unacceptable. Stay away from this company.

I have bought a party dress for my sister for her birthday. She likes it. And the dress was very easy to find on the site. Price was reasonable too hats off to ami

They sent me an incorrect order and made me pay the shipping to send it back. Plus when I called there the customer service representative Dianet was the rudest person I ever spoke to in my life, she hung up on me rather than helping. The supervisor jennifer would not even listen to what I had to say, she kept interrupting me.

WORST CUSTOMER SERVICE EVER!

It took them forever to respond to me just to tell me I couldn't return a cover-up top because it was considered swimwear. Customer service is horrible and the clothes do not fit right!

DON'T EVER BUY AT THIS WEBSITE! www.amiclubwear.com THEY ARE SOO RIDICULOUS! I BOUGHT 3 ITEMS FROM THEM AND EVERY ONE IS WRONG. WRONG SIZE ON 2 ITEMS AND 3RD IS JUST NOT SAME AS PICTURE OF WHAT I ORDERED. THEY WON'T ACCEPT THE RETURN BECAUSE THEY CLAIM IT WAS ON CLEARANCE, BUT EVERYTHING IS ON CLEARANCE, SO THEY WILL NEVER ACCEPT A RETURN. IT'S NOT MY FAULT THEY SENT THE WRONG ITEMS, BUT THEY WON'T FIX THEIR MISTAKE. TERRIBLE CUSTOMER SERVICE.

Ive been shopping at amiclubwear for years, i did recieve some shoes which i wore and the heel broke, i emailed support, thay advsd send a picture and since then i ahavent heard back, ive also calld and been on long hold wait times... ughhhhhhhhh

I love amiclubwear for the variety of fashion.the shoes and other accessories are to die for. I LOVE THE SIZES AS THEY HAVE A WHOLE PLUS SIZE GOODIES FOR CURVY GIRLS. I was also impress by their delivery and I really loved their friendly and professional customer service. I totally recommend amiclubwear

I'M SO ANNOYED@ THIS SITE, I BOUGHT A TOTAL OF 4 ITEMS AND

RECEIVED 3!? MY HEELS THAT COST ME OVER $50 WEREN'T IN

THE PARCEL, I TRIED EMAILING THEM SEVERAL TIMES AND I EVEN

HAD PHOTOS TO PROVE IT AND SENT THEM THROUGH SINCE THEY

REQUESTED PROOF, RIDICULOUS. THEY JUST SAID "WE'LL LOOK

INTO IT" BUT THE INVESTIGATION DIDN'T GO ANYWHERE AND ITS

BEEN SOOO LONG. I WANTED TO OPEN A DISPUTE WITH PAYPAL

AT ONE STAGE BUT I HAD NO TIME, ID RATHER WARN OTHERS.

PLEASE BE CAREFUL WITH ONLINE SHOPPING, I WAS SO LIGHT

HEADED ABOUT IT, I NOW THOROUGHLY REVIEW/INVESTIGATE

BEFORE I PURCHASE ANYTHING FROM ANY SITE... BE A SMART

SHOPPER AND DON'T GET FOOLED LIKE I DID. AMICLUBWEAR

SHOULD BE SHUTDOWN. AND IF THERE'S OTHERS OUT THERE THAT

WENT THROUGH WHAT I DID, DON'T STAY SILENT. LET IT OUT

THERE. THEY ARE MAKING $$$$$$$$$$$$$$$$$ A DAY & PEOPLE

JUST DON'T DO ANYTHING ABOUT IT, POST A COMPLAINT/REVIEW

IF YOU'VE BEEN CAUGHT IN ANY ACT OF FRAUD, peace :)

Have ordered from this site multiple times before and didn't have a problem until I really needed an order to be delivered to me quickly for an event. I paid $40 for two day air shipping and received it a week later. No refund offered because apparently they think sending it after two days of processing counts as two day shipping. Didn't get my order in time and then they refused to answer my four emails asking them about it. When I finally called and sat on hold for almost a half hour, only to be told they would do nothing to remedy the situation. I won't be ordering from this site again out of principle. The customer service was incredibly poor, they didn't care about my issue at all.

Edit, in response to AMI: Yeah, you can say that all you want, but most people read "2 day shipping" and think they will have their product in two days. I know I'm not alone here because other people complain of the same thing. Either way, your customer service sucks because you can't answer emails and unlike most companies that offer store credit to dissatisfied customers, your company doesn't give a crap if your customers are happy. Writing a disclaimer on your site that explains that expedited shipping only makes you work faster to "process" a single order of one item doesn't make that good service. You couldn't even send me a confirmation email with my order- your business is rated an F on the BBB and it's no wonder why!

Do not purchase from AmiClubwear. They steal your money and they make it so there is no way to get your order or your money back. Don't waste your time on this garbage $#*! scam of a store. Bought several items totaling near 350 on March 22nd, its now April 3rd and there is no date for delivery for my package.
CANCEL MY ORDER AND REFUND ME THE MONEY YOU STOLE!
I already called my bank to dispute the charge since AmiClubwear has zero customer support. I have sent countless emails. Spent more of my days than I should be calling and calling the phone number listed as customer service yet nothing. Order # *******033

This "company" is by far the biggest rip off online! I spent $345 for an upcoming vacation. My order arrived 17 days later, had two of the more expensive items missing even though the box insert said they were there, and I had ordered a sweater dress that arrived worn, shrunken to the size of a crop top and frayed at the ends! When I attempted to call customer service I couldn't get through. After a total of one hour waiting to get a representative they informed me the the four pairs of extremely ill fitting shoes could only be returned for credit. The answer from them for the missing items was: "oh, that's a third party shipping we can't do anything about that". What?!?!?!? They DO NOT stand by their product quality. It is obvious this is a money making scam. When I informed the rep. That I wanted my card refunded and a credit would do me no good as I wasn't going to order from them ever again; they pretty much said "sucks to be you". I asked to speak to someone higher up and she transferred me to "Tiffany" who dropped the call before I could talk to her. THIS IS A SCAM!