AMIClubwear

I ordered from AMI Clubwear before and it was an acceptable experience as although it became obvious that their inventory records are inaccurate eventually I got refunded for an item they could not deliver.
In January 2016 I ordered two pairs of shoes from AMI Clubwear and got ripped off.
The first item was rather cheap and I did receive it, it arrived in a box small enough to keep only one box of shoes.
The second item was harder to find as it seemed to be discountinued as few stores kept it so I was happy to be able to order them from AMI Clubwear.
I did expect some problems as after my order the second item I ordered was removed from their store immediately after my order, but they did not indicate any difficulty.
When I started complaining months ago about the missing item in all cases they always ended up claiming that both items were shipped according their records, and ultimately they wanted a picture of the original box which I disposed of in the meantime.
However, UPS kept the package weight in their system which is 3.2 pounds.
The first item that I did receive weighs exactly 2.25 pounds.
The second item, which I could ultimately order from another shop so I own it now weighs 1.66 pounds without box.
Thus, by simple math it is easily proven that both items could not fit into the box so they obviously shipped only the first item.
Yet, they did not accept this obvious conclusion and reject to refund me which makes me think that it is about intentional fraud from their side.
It seems I need to take legal action as the case is so clear.

Their prices and their discounts are spectacular, the only thing that kind of gets you at the end is their high shipping rates that seem to cancel out the discounts.

What I love most about amiclubwear is its quality and how they always have the best fashions of the season and I can not forget the most important... your great price... i love amiclubwear

I ordered something on May 3rd, sent an email to cancel my order and refund my money twice and waited for them to reply, it's now May 6th and still no confirmation or reply to my request, I will never buy from here again and regret my choices because I need that money for food and hydro now that I've been left to pay for everything!

I have purchased from them a couple times. The clothes always look nothing like in the pictures. They run large. I am a small with curves (the same size as their model)and everything is baggy in all the wrong spots. Just disgusting looking. I needed some heels and thought they couldnt go wrong with that. Well they did. I am normally a size 8.5-9. And my sister is normally a 7.5-8. We ordered some pumps in their brand. They were so misshapen & small, my sister who is a 7.5 couldnt fit in the 9s i ordered. I contacted them and told them of this problem and asked if they pay the return shipping since the shoe sizes were so off. They said yes and emailed me a return shipping slip. I never received a refund so emailed them and they said they would refund me but only $20 out of the $45 i spent. I told them they should refund me the full price as they had org agreed since they should not be selling heels that are 2 sizes off. So I paid their org shipping, the return shipping and a stocking fee for heels that are marked as a 9 and do not even fit 7.5? I emailed them again asking them to reconsider and that it was really bad business ethics, they never emailed back.

I ordered 3 sweaters for myself and 3 for gifts. The fit was smaller than expected on them. The size chart say a M is a size 8-10. I wear a 6 or 8, but the M was pretty tight. All sweaters had a chemical smell to them, but one in particular was very strong. I let it lay out for a day, but the smell was still very strong. This was one that was for a gift so I didn't want to try to wash it. None of the items have tags at all. So there is no information on what they are made out of or where they are made or any care instructions or even the size listed in them. I decided to return the 3 that were for gifts due to the small sizing and the smell. I had to email for a RMA number which I got without hassle, but am pretty disappointed that they will only give store credit and not a refund. I bought them on a 50% off sale. If I had paid the listed price for them I would have been disappointed with the quality for those prices. I have returned the 3 sweaters but haven't received a notice of credit yet so I can't say how that process went yet.

***12/17/14 - I edited my rating from 2 stars to 4 stars. I was contacted by customer service about my return and it was handled. The rep was courteous and helpful and refunded me. I was happy with the service and outcome.

I have ordered from this company since 2008, and everything I have ordered have been of awesome quality and still wear the clothes. I absolutely recommend shopping here!

THIS SITE SUCKS! THEY HAVE THE WORST CUSTOMER SERVICE EVER. THEY NEVER ANSWER THE PHONE AND THEY ARE NOT OPEN ACCORDING TO THEIR CUSTOMER SERVICE HOURS. I ORDERED A BATHING SUIT THAT THEY SAID WAS TRUE TO SIZE; THAT WAS A LIE. THE SWIMSUIT WAS WAY TOO SMALL. (I GOT A LARGE) I HAD NEVER ORDERED FROM THIS PLACE BEFORE AND ASKED IF THEIR WAS ANYTHING THEY COULD DO TO ACCOMODATE THE FACT THAT I SPENT $40 BECAUSE THEY WOULDN'T LET ME RETURN OR EXCHANGE THE SWIM SUIT THEY SAID NO. MIND YOU WHEN I BOUGHT THE SWIMSUIT IT NEVER SAID ANYTHING ABOUT NOT BEING ABLE TO RETURN OR EXCHANGE SWIMSUITS AND THIS ITEM WAS BOUGHT AT FULL PRICE. I WILL NEVER PURCHASE ANYTHING FROM THIS SITE AGAIN. THEY SUCK!

I just love all the stuff that you guys have on the site. Im 100% satisfied with all the products that I have from your site. Great site to recommend!

I bought 5 items for the first time on Ami Clubwear.com I checked the reviews and everything seemed OK. The clothing and shoes on the site looked great for the price. First problem: It took forever for my order to be able to be tracked. Second problem: I paid extra for shipping and my items took over three weeks to come! Finally my package arrives, for some reason it weighs only two pounds. I open it, to my shock I pull out these boots that weigh absolutely nothing, the stitching is horrible, uneven and ripped. My bathing suit looked used and the buckles look rusted. Looked nothing like the photo. Doesn't fit and is not sexy. I'm happy with my romper, thin material but very cute. My leopard print shirt is cute and also looks the same as the online photo. I'm upset because I cannot return the items I am in happy with. My boots were clearance and for safety reasons bathing suits can't be returned. So I am screwed with foam boots and a horrible bathing suit. I also read on their site you have to pay return shipping! What? Honestly, I am very disappointed and will never buy from AMI again. I'm not sure what quality I will be receiving.

THE ORDER NUMBER THAT THEY HAVE GIVEN ME, IS NOT WORKING. EVERYTIME I CLICK ON IT. IT KEEPS SAYING INFORMATION NOT FOUND. I HAVE EMAILED THEM TWICE ABOUT THE ISSUE, AND I HAVE NOT GOTTEN ANY REPLY AT ALL. I AM BEGINING TO THINK THEY ARE A SCAM!...

I bought 2 dresses, they were exactly what I wanted, exactly what they said they were, and they were delivered very fast, I would recommend this site to anyone!

I love this website. Nice shoes with cheap prices. Great shopping experience. For Ladies an awesome place to get the fashion Trends. Rate them 5 Star.

Thank you AMIClubwear for very fast shipping :) I've ordered 5 dresses from AMIClubwear & received within 7 days. & Dresses was eye catching. Highly recommended to buy again.

They did not apply the discounts I saw on my screen (60% off and free shipping), charged me full price which was not what I agreed to, have failed to answer requests to cancel my order and their customer service hours are 9am-3pm PST according to their automated phone number which does not match what they advertised online.

Claim Free shipping with $50 or more, but has to pay $17 shipping fee, that equal 5X Times regular shipping fee for Amazons or other online shipping and takes more than a week to received. $17 equal EXPRESS SHIPPING for a next day... This system need to upgrade to better service. Horrible online shipping, items quality are deadly cheap, made in CHINA

I wish I would have read the reviews before I purchased but NEVER AGAIN! I ordered an outfit and glasses to see if I would like the quality. When making the purchase my items were in stock but once I received my order confirmation it stated my outfit was on "backorder." How & why would you charge me for an item you don't have?! Red flag number one! I immediately requested a refund. I received a refund of 17.99 for the outfit since I ordered when they had a 60% off sale. I was told my glasses could not be returned because they are accessories. Yeah, okay whatever! Basically, I'm stuck with these ugly glasses that was NOT worth the $8 (with discount) and shipping costs! I paid more for this overpriced BS than I would have paid for the outfit. NOT worth it! I would rather have a full refund and sent this BS back. The point of making a purchase to begin was for the outfit you did NOT have! A complete waste of money and now I'm scrambling to find last min outfits for my trip! Customer service suck! Don't bother trying to contact by phone! However, I was able to get a response via email. DON'T BOTHER WASTING YOUR MONEY!

I ordered a costume for Halloween on Monday, October 22. I was sent a confirmation email which stated that it would 3-4 days to process the order. I immediately called customer service and they NEVER picked up. The call always went straight to a prerecorded message. After calling them all day and not getting a reply, I sent them an email. They still have not responded to that either. The next day I called again. After several attempts to reach them, someone finally answered. I asked them if they could tell me if the package would get to me in time for Halloween and if not I asked if I could cancel the order. They told me that I could not cancel my order because it had already shipped out. I asked them why I hadn't been sent a tracking number. They said we will send you the tracking number later this afternoon. That was yesterday! I still have not received a response or an email with my tracking number. This is VERY ridiculous and I will NEVER NEVER NEVER use this company again. This is the first and last time I will order from this company. Pathetic...

I am very satisfied with all of the Amiclubwear products, anywhere I go I always call attention, and look very unique I'm soooo in Love with all of my heels, boots and everything from Amiclubwear, I only regret not finding this website before.

I love the shoes price.the only thing I don't like is I need to order $50or more to get the free shipping.if you could give free shipping on $25 or more, that would be awesome.

They do not own any of the products! They order all the products from other vendor once an order is made on their website thus leaving a very long shipping and complicated canceling process. I made a purchase weeks ago for the first time AMICLUBWEAR website. Lured in by the 60% off the only to find out later the free shipping that we all should receive is only reflective when you enter the " FREESHIP" code. I thought this was a mistake so I continued with the purchase using the 60% off the entire website sale code and paid the $17 shipping. Mind you this was ordered on Friday. Saturday and Sunday they were closed. I called on Monday and was told I can only choose one of the code. Basically you either get 60% off or free ship which I found is a total scam! If the entire website is having 60% off why can't the website do an automatic price change and have customers enter the free code. They intentionally make it difficult. Toward the end of the call, I decided it is not worth the purchase and request for a cancellation. She said she put in the request and I should be notified within 24hrs. 24hrs has passed, I called and again they said there is no update. They are "trying" to get a hold of the vendors they ordered the products from to cancel it. This goes on for 1.5 weeks until they send me an email that product is shipped. This is a terrible business practice that I could never support. The customer service representative was very unhelpful too. I will make sure those who have an interest in purchasing goods from you are aware of this. STAY AWAY!

Superb site tons of Exciting clothing and shoes and sexy outfits. I bought a monokini like 3 days ago and they shipped it in just 2 days i got the product in 2nd day of order. Quality was great too

I ordered a costume and when I received the tracking info I realized I wouldn't receive my package until the day after my Halloween party I was on the phone with ups and they couldn't help called AMIclubwears customer line I was on hold for over 20 minutes waiting for a representative to answer so I hung up I sent an email on Tuesday morning expressing my concerns and still no response I would never order from them again