• AMIClubwear

AMIClubwear

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Overview

AMIClubwear has a rating of 2.3 stars from 948 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AMIClubwear most frequently mention customer service, store credit, and bathing suit problems. AMIClubwear ranks 56th among Shoes sites.

  • Service
    94
  • Value
    91
  • Shipping
    93
  • Returns
    73
  • Quality
    87

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
82
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How would you rate AMIClubwear?
Top Positive Review

“Fabulous and affordable”

Flor T.
5/5/20

I've been buying from this site for a while, I love their shoes! I have like 15 pairs of boots and I gotta say they are just as beautiful as advertised. I order my regular size which is 8.5, but if in the image I see that the shoe comes not so wide I'll prefer a 9. Their shipping is always on point. You can contact customer Service if anything is wrong but to be honest I've never had an issue. So I've never had to contact them. In total I've made about 5 or 6 orders, and they were all what I expected and more! Most fabulous styles, as well as affordable! Will definitely keep on buying from amiclubwear

Top Critical Review

“This site is a scam.”

Sean M.
9/11/24

They have a "no return" policy, which I can understand under some circumstances, but then the product they sent (supposed to be medium/large) was obscenely small and completely unwearable. Smaller than what you would consider an XS. This is a scam. $34 wasted.

Reviews (948)

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Reviews that mention popular keywords

customer service (243) store credit (73) shopping experience (27) bathing suit (28) confirmation email (20) return policy (17) credit card (15)
Thumbnail of user ginnam
1 review
0 helpful votes
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October 22nd, 2017

This company has great quality fashion at good prices and with a wide variation of sizes. Delivery was prompt and without hassle. A great way to do sale shopping without the crowds. Absolutely excellent service. Got my parcel. Very good fast service parcelled well and wrapped in nice paper professional people to deal with. You are just amazing! I'm so happy of my purchase- cheaper than another shops, also that faster. Will defiantly be recommending to friends and family and I will defiantly be shopping with confidence and ease with you again

Thumbnail of user suneelad
1 review
1 helpful vote
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June 27th, 2013

I placed my order this April, after ordering I did research on the products and came across the lot of complaints. At that time I got clicked that I should of research initially. I got scared to imagine myself being there in the list of unsatisfied customer. However, when I received them I was happy and got satisfied! I love the products! I will come back to order more for sure. This is a proof that one should not believe everything they say.

Thumbnail of user jona2141
1 review
0 helpful votes
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July 13th, 2017

I ordered a pair of boots from this company after running across their website a few times. I didn't realize they had so many terrible reviews until after ordering the boots. I was extremely nervous after that I felt that I might too be ripped off. But, everything worked out fine. The first tracking number they sent me didn't work, but I emailed them about it and the replied the next day with the correct number (they had left out a digit). Everything from then on went smoothly. I received my boots today and they are the right size and have no problems. Will definitely order from them again. They have great clearance sales!

Thumbnail of user asiag
1 review
3 helpful votes
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November 19th, 2014

Warning! From a REAL customer! And not AMIclubwear fake pages giving themselves 5 stars! DO NOT ORDER ANYTHING from this site! This is by far the worse online shopping experience I've ever had in my life. This business needs to shut down. The business is slow! They sent the wrong package to me twice! They don't answer the phone and can careless about their customers being pissed off. I spent over 200 dollars on them and still have no received half of my items instead they mix up my order with someone else's and it took almost a month to receive my order that was messed up!

Thumbnail of user shaudj
1 review
1 helpful vote
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May 22nd, 2013

Amiclubwear is the greatest footwear website, my personal favorite footwear only on Amiclubwear. I am fed up with never-ending shop walk where nothing is available. Amiclubwear makes everything very easy. Very easy browsing, I'm able to find anything I desire. Amiclubwear makes our way of life a lot simpler. I've feet problems also it frequently requires a very long time that i can find footwear which fit correctly. Now, rather than dragging around from one store to another, I'm able to buy a lot of footwear Amiclubwear and find out the things that work for me personally. Frequently I find yourself coming back a great deal of footwear, but you will find ones that actually work, and that i have them.

Thumbnail of user destineym1
1 review
0 helpful votes
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August 18th, 2017

Excellent selection of items at a very competitive price, fast hassle free delivery. All in all a good well run company with some fantastic offers. A must website for any clothes lover. The dress ordered is very beautiful. The customer service was fantastic, all my questions were answered quickly and clearly and as promised the dress I ordered was quick to arrive. The delivery was very fast less than 1 week. The clothing was very affordable, beautiful and easy to wear. I'm very happy with my purchase. Customer service was incredibly helpful. I love them i am really satisfied and i will order more dress. Would definitely recommend and use again.

Thumbnail of user anastasian4
1 review
2 helpful votes
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August 1st, 2017

Wish I had an option of rating them negative 1! I purchased merchandise that were on sale worth $56. Actually the items I need were worth $40 but they had on their website that items worth $50 and above get free shipping. So I went ahead and purchase over 50 to get free shipping. They did give the free shipping but my items which were only worth $56 were charged $126 because apparently for me to get the free shipping the items had to be purchased at a regular price. I tried reasoning with them but they kept going round about their "policy. Am so upset! Advice, NEVER EVER buy anything from these people. They should be featured on the American Greed episode!

Thumbnail of user theog4
AMIClubwear C. – AMIClubwear Rep

Hi Anastasia,

Thank you for shopping with AMIclubwear.com. May you please provide us with your order number so that we can further assist you. Thank you and have a wonderful day.

Warm regards,
AMI

Thumbnail of user phoeber4
1 review
0 helpful votes
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August 4th, 2017

Have purchased a couple of items so far and I am extremely happy with the quality and service. Impressed with price, delivery was faster than expected, everything was right. The service from ordering, confirmation of order and delivery all went well. The dress is perfect. I received was fantastic, very easy to use, and my clothes were delivered right to me. The staff was extremely helpful and knowledgeable about their all products. Very happy with their products and service and have told many other about this site.

Thank you Amiclubwear.

Thumbnail of user danielleb17
2 reviews
11 helpful votes
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July 31st, 2014

My sister is getting married in November and I needed a dress. Many dresses on the site are revealing but I found a beautiful midi dress and heels to go with it. It was exactly what I wanted. The confirmation email went to my junk folder and I am waiting on my package. After reading all of the reviews I'm not sure it will get here.

Thumbnail of user sharonp30
1 review
0 helpful votes
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December 17th, 2014
Verified purchase

I've only purchased shoes, booties, wedged heels, etc. & have loved every single pair. Always arrives quickly & such great prices for such quality shoes. I like that you don't have to sign up for a club like the others... probably because AMI knows that you'll come back. I always do.

Thumbnail of user kristinb60
1 review
0 helpful votes
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October 17th, 2017

Clothing is made of a very cheap quality the clothing was proportioned wrong. I ordered a large black sweater and it was actually crop top length. My other sweater, the sleeves stopped well above my wrists. I've emailed them 3 times and called, still no response. My order number is *******

Thumbnail of user reenaj
1 review
0 helpful votes
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July 18th, 2013

I am usually pretty wary of buying from online websites that I am not familiar with but AmiClubwear is legit. I was going to Canada for a concert and came across the site looking for some dresses. I bought one dress just to test and make sure it shipped well before I bought anything else and it did! All the dresses are really nice and wear really well. I'm very impressed with the quality of the clothes and I recommend this site to anyone looking for sexy awesome dresses with affordable prices.

Thumbnail of user uyent
1 review
0 helpful votes
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May 27th, 2010

I ordered 5 pairs of shoes from them and only 2 pairs were decent. The rest looked cheap and uncomfortable to wear. I tried to return them but the return process they make you go through was a big hassle and costly. Even though you'd think the prices are cheap but when it comes down to it, you're actually paying more than double. I paid for the price of 5 pairs and got only 2 usable pairs. Totally not worth it.

Thumbnail of user treeseb
1 review
0 helpful votes
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October 19th, 2017

Lol I'm glad I've been with this company over 5 years because if I came to read y'all reviews first I never wouldn't ordered from this website and found out how much great stuff they have. One of my favorite website

Thumbnail of user hopeh3
1 review
2 helpful votes
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January 11th, 2015

Horrible customer service. I ordered 34 items and all didn't fit/cheap material/nothing like the pics. I was only allowed to exchange 3 of the 34 due to them being damaged. Had to pay for my own shipping back to them and spent hours trying to get someone on the phone. I will NEVER shop here again!

Tip for consumers:
HORRIBLE!!!!!! Worst customer service I have ever experienced.

Service
Value
Shipping
Returns
Quality
Thumbnail of user theog4
AMIClubwear C. – AMIClubwear Rep

We're sorry to hear of the issue but our record shows you have been assisted prior. We will contact you again to ensure you are happy with your merchandise.

Thumbnail of user hattier6
1 review
0 helpful votes
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October 21st, 2017

The top is of the highest quality, lovely fit, fantastic value for money, fast delivery, excellent service. A couple of moth ago I bought a Wine Ribbed Cut Out Long Sleeve Bodycon Casual Sweater Dress. The quality is incredible. Amiclubwear provides high quality customer service, communication with you about your purchase and even recommending what size would best suit you. The site is easy to use, has good description and images. Very helpful staff when answering my questions about fit of clothing, prompt delivery. Perfect shopping experience. Will definitely buy again.

Thumbnail of user hunterp14
1 review
0 helpful votes
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August 18th, 2017

Awesome service and very quick with delivery is the best online store. A great variety of choices, very accurate description of product and simplicity itself buying process. Excellent web site, very fast delivery and packaging. Ordered a "White Lace Quarter Sleeves Razor Cut Knee Length Bodycon Party Dress" which arrived in 7 days, well wrapped with no issues. The goods I had purchased were delivered on time and safely. The parcel had clear return instruction if needed. I just want to say the quality of clothing is the best as well as the delivery could not fault the service end of! Thank you for your superb service. I am looking forward to buying from Amiclubwear again in the near future. Would highly recommend.

Thumbnail of user ljr1
1 review
0 helpful votes
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August 26th, 2013

First order was fine, cheap of course. Second order, pieces were missing, I think I lost about$50. Their line was always busy or would ring ring ring. I emailed multiple times, nothing. Read all the other bad reviews out there. Most of these good ones are obviously by them, to clear up their reputation since it was so bad online. Wouldn't be surprised if they were one of those companies that support a terrorist group.

Thumbnail of user adamj103
1 review
0 helpful votes
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July 27th, 2017

Absolutely amazing. The quality is really great. Very professional and caring company. I'll shop here again! The customer service was the nicest service i've ever received and they really did everything they can to make sure that my product was exactly how i wanted. I'm so happy.The quality was definitely my money's worth. This whole experience was just awesome. I can't say enough good things about Amiclubwear.The process was super easy, reasonably priced, and they send you updates every step of the way."Black Off The Shoulder Bodycon Party Dress" looks great, and will be ordering again very soon.

Definitely would recommend to anyone. Thanks Amiclubwear!

Thumbnail of user brianc91
2 reviews
12 helpful votes
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October 5th, 2015

I wanted to pick out a couple items for my wife as a gift for a special occasion. I got her two cents on a couple items and decided to purchase them. We waited almost a week after the order was placed wondering where our stuff was before emailing them. They said ""Your order is currently being processed.
As your order contains special products through our Expanded Assortment Category, additional processing time will be required. ""

Believe me, there's nothing special about our order.
I've since replied a couple times simply wondering an approximate ETA for delivery time and still no reply. We just want to know when our stuff will arrive. Simple.
Don't have items on your website if they aren't available!

I would be very hesitant before ordering - especially if you wanted the items asap. As much as their marketing campaign looks great and amazing prices, be weary.

Thumbnail of user debbiek38
1 review
2 helpful votes
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September 24th, 2016

Whatever you do, do not order from these people. These shoes were defective after 21 days and they would not refund due to the fact that they wont' refund after 15 days. What kind of company will not refund shoes that quit working? They will EXCHANGE up to 30 days only and why would I even want to order another pair? All reviews I read on these shoes were horrible so I should have known better but my grandson was determined to have them. Their customer service representatives are very rude. I am going to send back for exchange so maybe I can get another pair that will last 21 days - which is a total of 42 days for $79.00. Never again. I'll stick with NIKE!

Service
Value
Shipping
Returns
Quality
Thumbnail of user iselad
1 review
14 helpful votes
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October 20th, 2017

Bought 2 item, quality clothing, very quick delivery. Awesome all over. Recently i ordered a Black Mesh Printed Long Sleeve Party Dress from amiclubwer.com. I was really surprise at the quality for the price and the delivery as expected. Excellent business to purchase from. Great service from choosing the product, easy website and delivered guarantee on time. Overall an amazing company. Will definitely be shopping from amiclubwear again.

Thumbnail of user meaganb9
1 review
1 helpful vote
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March 13th, 2017

I placed my order on 3/8/2017 and received it 3/13/2017 so shipment or lack of it was not an issue. I didn't look up reviews before my purchase and once I did, I prayed I had not been scammed. Unfortunately, the clothes I received were not only smaller than their sizing chart displays, but also of a lower quality than I expected. I will not be purchasing from this company again as one of the items I bought was entirely too small and I cannot even wear them. 4/5 items fit "properly" meaning I can find some way to make them work but there was no hope for saving the shorts I ordered. Highly disappointed, but glad I only paid 50% of the total cost due to a 50% off day.

Thumbnail of user janiced361
1 review
3 helpful votes
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December 15th, 2021

Wish I had read the reviews for this company before purchasing. I wanted to cancel immediately after purchase, but could not get a timely response (took 6 days). When they did respond, by email, they had already shipped my order. Now I'm stuck with these poorly constructed bikinis. Yes, they were cheap... but it's the PRINCIPLE. If they are made this poorly, they shouldn't be sold at all! I'm so disappointed.

Products used:
None.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nakitak
1 review
7 helpful votes
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August 29th, 2016

Omg I wish I had of seen this site prior to order in! I ordered $130 worth of clothes from here as I typed in wholesale clothing and their site came up! Come to find out they don't do wholesale which is fine, I would want to keep the clothes however they run extremely small and are made out of the cheapest material ever! The jeans are not Jean material, they are slightly thick pants! The jumper came out of the bag with a huge snag in it! And best of all no matter how much you complain, they only give store credit not a refund! They basically stole my money and gave me garbage for it! Worst site ever!

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From the business

Sells fashionable clothing for women.

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Thumbnail of user theog4
AMIClubwear C.
Customer Service
Typically does not respond to reviews

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