• AMIClubwear

AMIClubwear

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Overview

AMIClubwear has a rating of 2.3 stars from 948 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AMIClubwear most frequently mention customer service, store credit, and bathing suit problems. AMIClubwear ranks 126th among Shoes sites.

  • Service
    94
  • Value
    91
  • Shipping
    93
  • Returns
    73
  • Quality
    87

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
82
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How would you rate AMIClubwear?
Top Positive Review

“Fabulous and affordable”

Flor T.
5/5/20

I've been buying from this site for a while, I love their shoes! I have like 15 pairs of boots and I gotta say they are just as beautiful as advertised. I order my regular size which is 8.5, but if in the image I see that the shoe comes not so wide I'll prefer a 9. Their shipping is always on point. You can contact customer Service if anything is wrong but to be honest I've never had an issue. So I've never had to contact them. In total I've made about 5 or 6 orders, and they were all what I expected and more! Most fabulous styles, as well as affordable! Will definitely keep on buying from amiclubwear

Top Critical Review

“This site is a scam.”

Sean M.
9/11/24

They have a "no return" policy, which I can understand under some circumstances, but then the product they sent (supposed to be medium/large) was obscenely small and completely unwearable. Smaller than what you would consider an XS. This is a scam. $34 wasted.

Reviews (948)

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Reviews that mention popular keywords

customer service (243) store credit (73) shopping experience (27) bathing suit (28) confirmation email (20) return policy (17) credit card (15)
Thumbnail of user ruthym2
1 review
0 helpful votes
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June 29th, 2017

The site has extraordinary costumes. Good prices with fast delivery. I am Happy with their service. In the near future i will always be ordering from them. Thanks Ami

Thumbnail of user brittanyp5
1 review
0 helpful votes
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December 16th, 2014
Verified purchase

Great clothes and my order was processed and shipped pretty quickly. I've had a bad experience with the site before but overall I'm pretty satisfied with everything since then.

Thumbnail of user sandras2
1 review
1 helpful vote
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December 10th, 2009

I have bought things from this site before so it was nothing for me to order some boots and pay $46 for them. Usually I get a tracking number for ups but not this time. After a few weeks I emailed and called them to check status of my order. The first time I called I was on hold 2 hours. Never got a reply from email. I called again after a week and someone informed me that the boots I ordered are no longer available and a refund had been issued. Still waiting on that. I have decided to do a dispute with my credit card company. They have informed me that it will take 90 days, but I have no other option...

DO NOT LET THEM RIP YOU OFF! NEVER USE PAYPAL! FILE A CREDIT CARD DISPUTE IF YOU DO NOT RECEIVE YOUR PRODUCTS!

Thumbnail of user steviei1
1 review
0 helpful votes
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April 9th, 2016

I can say that I really took a chance ordering through amiclubwear being the boots I wanted were like $60 and is definitely not my norm to order offline with a company that's new to me. I did however get them in the 2 days that I paid the $18 in shipping, but when I actually seen them out of the box, I was completely pissed off. Cute as they are stylewise, one boot was a nice, dark, rich, black suede while the other boot looked like a washed out dark grey that has faded or been sun beaten. Being discouraged but hopeful, I took a chance to lightly wipe that boot down with a wet wash cloth to see if the odd color could possibly just be packing dust--nope. As the boot completely dried, I could see more clearly how the one shoe compared to the other and how different they were. The faded boot had scratches on the souls and these weird iron-looking burns on them leading me to believe this boot was either used or was once a display. To top it off, I come to discover that amiclubwear does not hold accountability to returns for whatever reason you are returning an item, and if I want to return THEIR mistake, you have to pay for the shipping on that. I will never order from these people again, and I'm trying to salvage my boots and my wasted money am now looking at suede dyes to try and fix them. I contemplated paying for the return on this whole situation, but seeing the other customers feedback my money's as good as gone already. Shame on you.

Thumbnail of user meaghanr2
1 review
1 helpful vote
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April 5th, 2017

Wow I really wish I had come on here and read the reviews before purchasing bathing suits from this site. It looks like a ton of people have had the same experience I did! I ordered FIVE bathing suits from them for a vacation. I paid almost $50 USD for shipping to Canada which was brutal to begin with. Then exchange and duty on the purchase price. The swimsuits arrived and they were garbage. Cheap, unlined and see-through. They also didn't fit. I'm 5'5,130 lbs and according to my measurements on the size chart would be on the small end of a Medium. The size M suits were so tiny like an XS! The first response to my email gave me a bit of hope so I spent time sending a detailed email with pictures of the bathing suits, my measurements compared to their size charts, etc. and was basically just told the size charts can't be expected to be exact and the swimwear is final sale due to sanitary reasons, not even an option for a store credit! Each email response took like a week. Seriously these bikinis aren't even worth the $22 each I paid so they could easily just eat the cost, refund them and throw them away (which is what I'll be doing anyway) to keep a customer. Seriously... you've been warned!

Thumbnail of user carolinam10
1 review
1 helpful vote
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July 25th, 2016

Worst customer service. Received email after order was placed and advice tracking will be provided once the order ship. Acct status change from processing to on hold and never received that email with the tracking. One week later I got a box from USPS with the items. I felt violated. I have spend $221.00 including $30.00 in shipping. The shoes were ok, but the clothes and bathing suit look like made by hand in less than 1 hour. Cheap material. Looks like a copy from real clothes. Didn't look like the nice perfect picture you see on the website. This is a scam. This company has beautiful pictures of their clothes as bathing suit, but the reality is different. The return policy will only allow you to exchange the clothes for store credit and the bathing suit's are not refundable. I was also missing one pair of shoes. Call them wednesday, Thursday and friday. Email the support email and another contact provided by pilot reviews and I have not received a phone call yet. They don't pickup the phone. The way they do business is they get you with the website pictures. You placed your order and than when you want to return you can't cause that is their policy. Businesses like that should not exist. I'm contacting the news if they don't return my money back to my card and place my review us youtube. As of today my order shows on hold with no tracking#.

Thumbnail of user aprilh47
1 review
2 helpful votes
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February 2nd, 2017

I placed a order, great price shoes but the package was never received, I never received any tracking information prior to the delivery I contacted them right away to inform them that the package had not been received and they stated they were starting an investigation, long story short 3 weeks later UPS supposedly denied the claim and AMI keeps telling me to contact UPS but UPS says the shipper needs to file the claim, so I place a replacement order for the shoes and still no help with the initial missing order, no reference or claim numbers just telling me to contact UPS smh. I regret spending any more money with such a careless company, never again, I'd rather spend more and be treated as a valuable consumer. After seeing some of these reviews I'm nervous of what I'll receive "if" I receive anything at all. Cheap shoes=cheap service I guess. If I could give this company a negative rating I definitely would but amazingly I am not alone..

Thumbnail of user catheriner26
1 review
3 helpful votes
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November 15th, 2015

Honestly I love Amiclub! I remember getting online and seeing negative reviews but I decided to ignore them. I am so thankful I did! I have now ordered from amiclub more times then I can count. Their customer service is amazing, they always respond quickly, and are very helpful. I had to do an exchange once and I was nervous that the new item I wanted for the exchange would not be delivered before my trip in a few days, well the item came THE NEXT DAY! Lightning speed delivery even with exchanges! They have never ever been late on a delivery and I have always gotten the correct items! The right sizes and they were just like the pictures! I love the swimming suits and recently just bought 10 pair of shoes from them! It came in less then a week and I love them all! I highly recommend amiclub wear! And I want to thank all the awesome customer service reps that got back to me super fast and we're kind and helpful! Thank you amiclub! A million times! Also I have never had so many compliments on my swimming suits and shoes until I started ordering from you! Cheap and affordable yet stylish! Thank you

Thumbnail of user christinaw144
1 review
1 helpful vote
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July 27th, 2018

It took them 4 days to send out my package upon looking I had two orders and both took the same amount of time then there was two items that were backordered now when I just now spoke with customer service 7 days after the order they were not going to be ordering that item again so they didn't give me a refund or send me an email pertaining to those items and all they offered me was a refund on the clothing after having to call them two times and sit in a chat with them for an hour this company does not care about its customers now if I were to go make those orders for the two items it would be way more money including shipping because of the total amount of orders I made 50 plus dollars both orders they lost a good customer I am absolutely appalled worst company ever.

Thumbnail of user eternylb
2 reviews
1 helpful vote
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November 28th, 2020

11/29/2020 big Black Friday sale... whenever there is a sale the sizes are limited.

Sure the 65% off is including clearance but... no matter how much you buy - you could buy $500 worth of items they will charge shipping by weight not flat fee like most other sites. I added 5 items to the cart and it was $40 to ship a 2 pairs of shoes and 2 dresses? What?! You can't add the free shipping coupon with any other coupon. So yes you are getting $15 shoes/dresses (or less) but shipping is almost as much!

100% of what you see advertised on the front page of the website and in the email is for the small tiny gals. Their plus size selection doesn't have all the blingy sexy dresses - they just have rough looking dresses.

So what starts out as a decent deal you end up paying double in end... and the level of quality is the same as ordering direct from China... actually all of their merchandise is from China Except ordering direct is cheaper with places like aliexpress (you may need to buy a few items to get idea on sizing though).

Its good enough to have fun in the bedroom with but not something you could trust wearing in public. I like they trashy shoes AMI sells but they are not $8-$15 they will be double with shipping - its not a good deal at all.

Thumbnail of user aajj
1 review
1 helpful vote
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February 22nd, 2017

So I ordered a pair of booties 10 days ago and my order has been "on hold" since Monday last week. I emailed their customer service dept and was told that my order will be shipped within 3-4 business days of placing the order. WRONG. My order still has not shipped and my husband is beyond pissed. WILL NEVER SHOP HERE AGAIN!

Tip for consumers:
NEVER SHOP HERE!!!! SPEND YOUR HARD EARNED CASH ELSEWHERE!!!!

Service
Shipping
Thumbnail of user tanyag28
1 review
4 helpful votes
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December 15th, 2016

First of all, don't even waste your time with this company. I'm an avid online shopper, and i will tell you. There are MUCH better places out there! Horrible customer service, the worst return policy known to man, and did i mention horrible customer service? Oh yeah, i did. Doesn't hurt to mention that again as a lot of people have to deal with that. I wanted to return items and granted i was fully aware of their return policy... but it took me almost a MONTH just to get a return started! I asked them if i could just have a refund (because who wants to get store credit and then go back and get something and have to deal with that all over again?) and, they denied me. In this case, they should have just given me a refund for all of the headaches i was put through with this dumb company. Now i'm going to have to order stuff off the store credit i am yet to receive and cross my fingers it works out... because i am literally PRAYING i don't have to deal with these people again! Like i said before, save your time and money and shop elsewhere!

Thumbnail of user delecias
1 review
4 helpful votes
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August 28th, 2015

Ordered a bathing suit on 8/20 and it NEVER CAME! It's been two months and I never received a refund! Don't order from them! No one answers when you call customer service!

Thumbnail of user lovelym
1 review
0 helpful votes
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December 16th, 2014
Verified purchase

Im becoming dissatisfied with ami, I have started to have items missing, torn and wrong sizes sent to me, which means the person pulling irders is not putting there all into the job.

Thumbnail of user theog4
AMIClubwear C. – AMIClubwear Rep

I'm sorry to hear of this issue! An email has been sent to you, if you could reply to it with more details so that we may look into this matter further for you. Thanks!

Thumbnail of user laurab296
1 review
2 helpful votes
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October 30th, 2017

First of all, you can not reach them... when you do you will sit on hold for a minimum of 15 minutes, most likely longer. Then after you have waited all of that time an automated message answer and says, im sorry we are experiencing high call volume, please try your call again later... and just hangs up!
After their mess up with delivery we were forced to repurchase a $60 costume for Halloween. Then when FINALLY getting a person on the phone told that they can not refund the money for the other mess up on their part, and can only issue store credit! Then when forwarded to a supervisor, who is beyond rude... i am told that is all they can do (which makes no sense because then I've STILL spent $120, not refunded for their error)!
When I say well honestly I will. Probably not be shopping here again I am told "We'll of you don't want it, I can give it someone else". REALLY?! THIS IS A SUPERVISOR!
Stay away from these crooks, they're rude and ridiculous and a poor excuse for a business!
Only giving a 1 rating because a 0 is not an option.

Thumbnail of user themissv
1 review
3 helpful votes
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July 13th, 2019

I have Been shopping with AMICLUBWEAR for almost 7 years and they never disappoint, my fav thing to shop for is shoes for events and shows they are the right kind of loud with the right kind of price tag with sales all the time it's hard not to catch a bargain here! Love it loyal customer to Infinity and beyond

Thumbnail of user jessicagwenmckinney
1 review
2 helpful votes
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April 21st, 2023
Verified purchase

SCAM SCAM SCAM! DO NOT BUY FROM THIS COMPANY! BEWARE THEY ARE SCAMMERS!

If I could give Negative or zero stars I would!
I should have read the reviews! This company is a complete SCAM! I have called left several voices! Sent several emails! I HAVE GOTTEN NO RESPONSE BACK FROM THIS COMPANY! I PAID $50 for 2 day shipping! For an order total of $176 of swimsuits for my honeymoon! I am needing these by the end of next week and this company has not shipped my order and has not responded back to any of my calls or emails! DO NOT ORDER FROM THIS COMPANY THEY WILL STEAL YOUR MONEY! COMPLETE SCAM! FAKE COMPANY! I am REPORTING TO THE BETTER BUSINESS BUREAU AND TO EVERY SOCIAL MEDIA PLATFORM THERE IS TO WARN AS MANY PEOPLE AS I CAN ABOUT THE SCAM THAT IS THIS COMPANY! ALSO REPORTING TO GOOGLE TO GET THEM OFF THE INTERNET SO THAT THEY CAN NOT TAKE ADVANTAGE OF ANYMORE PEOPLE!

Tip for consumers:
This company steals your money and never ships your order! They should be shut down! It’s a SCAM!

Products used:
Swimsuits

Service
Thumbnail of user cheraef
1 review
0 helpful votes
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June 20th, 2013

I ordered from amiclubwear for an event that i needed sexy apparel for. I placed this order 11days in advance of the event and I will not have it until 3days after the event is over. The only information I received was i placed the order and heres a tracking number before it shipped. I have no clue why it took so long to ship nothing. Called and spoke with UPS to see if there was any way I could pick it up from a UPS store they told me to communicate with amiclub. When I called they refused to help me and every question I asked I was told was against store policy for them to answer or do for me. The agent was rude and could have cared less what I was talking about and even when I asked if they would cancel it and have UPS reroute it back to them same thing against store policy. I am going to refuse the package and never shop or support them again. I had went as far as referring the website to some friends to place orders. I made sure to inform them not to waste there time.

Thumbnail of user michelinem1
1 review
0 helpful votes
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December 18th, 2014
Verified purchase

I love shopping at amiclubwear.com you find all varieties shoes and colors of your choice. I recommend every woman to shop at the one and only place. "Amiclubwear.com"

Tip for consumers:
For any events refer yourself to "Amiclubwear.com" satisfaction guaranteed

Thumbnail of user molllyp
1 review
0 helpful votes
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September 21st, 2010

THIS IS THE WORST WEBSITE TO ORDER ANYTHING FROM. You will definitely be amazed with how cheap everything is on this website, but I must say they have the worst customer service ever. I would not waste my time typing this review if I loved this website. I really want to WARN EVERYONE about this website. They're the biggest scammers ever. I purchased months ago and got like 8+ items and still have not received 2 items. They will not refund, you they will not answer my emails, and they will definitely not pick up on your phone calls and make you stay on the phone for hours. Also one of the shoes I purchased is irregular. Please do not be fooled by their prices please. This is a lesson I've definitely learned. ALWAYS READ REVIEWS BEFORE PURCHASING ANYTHING ONLINE.

Thumbnail of user ashleym68
1 review
2 helpful votes
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November 7th, 2014

First, i just need to state that the good reviews on here are DEFFFF them! Its obvious and i am embarrassed for them.

Second, I am only putting 1 star because it will not let me post without a star. They dont even deserve a star.

I spent over 200 dollars on their website because they had such a good sale, 50% off! Who would want to miss that? Now i understand why its 50% off. ITS ALL A SCAM AND CHEAP! HORRIBLE QUALITY. I called 100 times to return the items but no one answered. Then it says on the website you need to contact them first before returning becvause you need a "RMA" number on the package. And if they dont see the number they will send it right back. This is probably the biggest scam. I actually hope they dont refund my money so i can dispute the charges and get ALL my money back.

DISGUSTING!

Tip for consumers:
DO NOT ORDER FROM THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user mariam136
1 review
5 helpful votes
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April 7th, 2015

I remember back then I use to ordered and everything was really cheap with an extra percent making it an excellent sale. But now when you trying to but something it shes you the price with the" included coupon" they are lies. People don't fall for all the false advertisement about 30% or 40%, what they do is just puts a big amount on regular price and then confuse you with a coupon so you think, you're taking a bargain, NOT! The material is cheap when the ups delivered the box is was torn and open, he was also concern as I was and suggested to check what was missing and call them right away. Some shoes were missing but they never helped me. Oh like some of you guys said the more you buy, the more the shipping cost, which is stupid. And some of you guys are saying no it's free shipping if you over $50 which they do that BUT then you can't use the coupon 30% off or 45% off and the total makes it more. I guess this amiclubwear is still successfully running by just stealing and lying from us

Thumbnail of user bitg
1 review
1 helpful vote
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February 15th, 2011

Awful Customer service, DO NOT BUY FROM THEM
I purchased 4 pair of shows from them on Nov, received them and every single of them look bad, either not original or they are from the A or B stock, called them and no respond, their phone numbers don't work. After few emails I finally got RMA Number to send them back, shipped them back with UPS and after 2 months no refund, not even one email from them, I had to do charge back. You might get lucky with them one or twice but down the road the will rip you off. Stay away

Thumbnail of user linah4
1 review
2 helpful votes
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January 12th, 2015

Before I ordered my 6 pairs of shoes from AMIClubwear, I read the reviews and they were sort of mixed so I was a little worried but then I saw what a bargain the shoes were and I just couldn't pass that up. I'm so glad that I didn't pass it up because I just got all 6 PAIRS today and they were all ordered on the 7th and arrived on the 9th. These were clearance/doorbuster items so I knew that there was no return/refund on this, so I made sure to look through each item properly to be sure I really wanted them. The shoes look just like the images on the website, so I'm super happy about that. I think the company was pretty clear on their website about return and payment policies, so it's really important to read everything before making a purchase. I'm certainly going to be shopping again with you guys! Thanks :)

Value
Shipping
Quality
Thumbnail of user lilym87
1 review
1 helpful vote
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January 6th, 2020

I ORDERED BOOTS FROM THE SITE LAST MONTH AND GOT WRONG SIZES FOR TWO PAIRS. I RETURNED THEM IN LESS THAN 10 DAYS I BOUGHT THEM. I WAS TOLD TO RETURN THEM AND I WILL GET REFUND OR STORED BUT NEVER GOT ANYTHING. I HAVE NOT HEARD FROM THEM EVER SINCE THEY GOT MY RETURNED PRODUCTS, JUST STOLE MY MONEY. AFTER SENDING THE PHOTOS WITH WRONG SIZES TO THEM.

Thumbnail of user theog4
AMIClubwear C. – AMIClubwear Rep

Hi Lily.

Thank you for shopping with AMIclubwear.com. May you please provide us with your order number along with your return tracking number so we may further assist you further. Thank you and looking forward to your reply. Have a wonderful day.

Warm regards,
AMI

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From the business

Sells fashionable clothing for women.

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Thumbnail of user theog4
AMIClubwear C.
Customer Service
Typically does not respond to reviews

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