• AMIClubwear

AMIClubwear

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Overview

AMIClubwear has a rating of 2.3 stars from 948 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AMIClubwear most frequently mention customer service, store credit, and bathing suit problems. AMIClubwear ranks 56th among Shoes sites.

  • Service
    94
  • Value
    91
  • Shipping
    93
  • Returns
    73
  • Quality
    87

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
82
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How would you rate AMIClubwear?
Top Positive Review

“Fabulous and affordable”

Flor T.
5/5/20

I've been buying from this site for a while, I love their shoes! I have like 15 pairs of boots and I gotta say they are just as beautiful as advertised. I order my regular size which is 8.5, but if in the image I see that the shoe comes not so wide I'll prefer a 9. Their shipping is always on point. You can contact customer Service if anything is wrong but to be honest I've never had an issue. So I've never had to contact them. In total I've made about 5 or 6 orders, and they were all what I expected and more! Most fabulous styles, as well as affordable! Will definitely keep on buying from amiclubwear

Top Critical Review

“This site is a scam.”

Sean M.
9/11/24

They have a "no return" policy, which I can understand under some circumstances, but then the product they sent (supposed to be medium/large) was obscenely small and completely unwearable. Smaller than what you would consider an XS. This is a scam. $34 wasted.

Reviews (948)

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Reviews that mention popular keywords

customer service (243) store credit (73) shopping experience (27) bathing suit (28) confirmation email (20) return policy (17) credit card (15)
Thumbnail of user shawndeea
1 review
1 helpful vote
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March 30th, 2017

I ordered several pair of boots one pair they sent me the wrong color another pair was on backorder tried calling customer service but can never reach a live person its always the same recording finally went back and forth thru email saying they would refund my card back for the backorder and that they would send me a return package to return the wrong color of boot, Im still waiting on a refund after 3 months. Very terrible customer service! Be careful when ordering because chances are if its wrong they wont do anything about it!

Thumbnail of user kristenf2
10 reviews
49 helpful votes
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January 15th, 2014

I had been on this site a lot over the last few years and never ordered anything until Jan. 6. I ordered 2 swimsuits and a dress. Just got them in yesterday, so it didnt take too long. The quality seems fine but i only tried them on.

For those that say they didnt get any order confirmation or any emails, mine went to my junk folder.

My only complaint is that i ordered an XS on one of the swimsuits and i got a Small instead, even though the package said XS. Its ok though, it fits just fine.

I am willing to order from them again, hopefully my luck will continue.

Thumbnail of user ashleyr352
1 review
11 helpful votes
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March 25th, 2020

I usually go to this site for most of my clothes when i wanna look great from head to toe. But as of late its hasnt had much of a selection to choose from. I usually binge out and buy a bunch of stuff shoes and dresses but i just got one sweater dress this time around. Hopefully after this whole thing with staying home i can show off some new looks and find some hot things on here. Love you guys!

Thumbnail of user jamesf223
1 review
0 helpful votes
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July 26th, 2017

My first experiance with amiclubwear and I am very pleased. I love my "Navy Tan Embroidered Lace Sleeveless Dressy Crop" and they gave fast delivery. They were exactly like I ordered and really good quality and the fit is very good. Their shipping was fast. There customer support team are the loveliest most understanding people to talk to. I think it's been a lot of fun ordering from amiclubwear, the design's are great & the staff is the best! I am very happy. Great service! I will be ordering from you again and also pass it along to my friends. Great company, highly recommended.

Thumbnail of user emmyd1
1 review
0 helpful votes
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May 29th, 2013

I love Amiclubwear! Free shipping in most cases, and free return shipping if it doesn't work out. I have purchased numerous shoes and a couple of handbags from Amiclubwear. I have kept most because the descriptions are very good and stuff is usually as described. They also have a really good selection and lots of search options. This is my absolute favorite site to shop from.

Thumbnail of user emmag352
1 review
1 helpful vote
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October 14th, 2021

I ordered an item September 21 for Halloween. I started emailing them on the 28th because I had not received any information let alone any shipping updates. Simply a confirmation email saying that my card was charged is all that I received. Since the 28th I have emailed countless times asking kindly for updates yet I have received nothing, they are ignoring over 10 emails that I have sent, I have called their number and sat on hold for an hour with zero assistance. The fact that they can't respond to any emails or calls is pathetic. I want a full refund for the item I paid for as it clearly isn't even shipping. Do not buy from this company, it's sad that they don't even communicate with their paying costumes

Service
Value
Shipping
Returns
Quality
Thumbnail of user saraj12
1 review
0 helpful votes
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February 14th, 2013

Your review will help others learn about this website.

PleaFast shipping fares on the topmost priority when I do online shopping. I hate the idea of waiting endless day after day in the hope of seeing the things that I have purchased. If an online shopping website strives to get better response, fast shipping should be on their list too. Amiclubwear.com does just that, it does not make its customers wait too long to lay their hands on their purchases which is a very big advantage.se do not review if you are affiliated or have a conflict of interest with this website.

Thumbnail of user kaylag88
1 review
9 helpful votes
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April 10th, 2020

The dresses I ordered are soooooo disappointing. Between the thin fabric and glitter flying everywhere as soon as the package is opened, it's pretty clear how cheaply made these dresses are. One is so thin it's see through. You can see every tattoo, freckle, and scar.

Upon looking at their return policy, I found out that I can't return anything because it was on sale. What a rip off!

Tip for consumers:
DO NOT ORDER FROM THIS COMPANY

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user rk83
1 review
9 helpful votes
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April 12th, 2016

I placed an order on 28 MARCH - yes 28 MARCH - its 09 April and nothing has even shipped! I've contact customer service on multiple occasions - at a minimum 3 times (but in reality I've emailed them 15 times). Each time the response is "we will forward your request to our special order department" and I'm promised an update in 24-48 business hours. I'm still waiting on the update. I'm going to call my bank on Monday and see what they can do to cancel the order and get my money back. I'm so disappointed with this company and I wish I had never ordered from them. They clearly do NOT value their customers.

Thumbnail of user angryc40
1 review
5 helpful votes
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August 29th, 2016

I would give zero stars for this company. I ordered a pair of NEW shoes on their website and was informed I could return the shoes within 15 days. Then when they received my return they told me I could not receive my refund because they do not refund used shoes! I never even wore the shoes. They were the wrong size and terrible quality. Do not buy anything from this company. I will be following up with my bank to ensure we get my money back.

Thumbnail of user chrestomancis
1 review
0 helpful votes
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April 16th, 2013

How is it you mess up an order so bad? I ordered four shoes and got 6 wrong shoes that looked like they were for preteens. I am certain that my order was sent to a now very confused teenager in Brooklyn. These were for a vacation and they offered very little help aside from telling me I had to go to a ups store to return it. I am sure they cant be all that bad since they are able to stay open. However it is very obvious that this has happened many times based on the response I received.

Thumbnail of user kristyb19
1 review
0 helpful votes
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October 21st, 2017

As a new customer I am so pleased with the customer service I received. I was kept aware at all times. I ordered a Black Sequins Sleeveless Clubwear Party Dress from amiclubwear. Good quality items. The time from ordering to receiving was so quick. Very promptly and was wrapped really nicely. From online to delivery very smooth transaction, they keep you updated about your order. Thank you amiclubwear for amazing customer service. Efficient and trustworthy shopping. We will definitely be using and recommending amiclubwear in the future.

Thumbnail of user janetj49
1 review
0 helpful votes
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July 28th, 2017

Honestly, I love everything about them. The clothes are well priced and good quality with lots of color options. I purchases Tan Striped Sleeveless Cut Out Bandage Bodycon Casual Dress. I'm very happy with my purchase. The customer service is great and the packages always ship out a few days after ordering. Quality and price is wonderful! I was satisfied with my transaction with Amiclubwear. I never had any kind of problem. I really like this online shopping site. Once you try on the clothing you are absolutely satisfied with the feel and the quality. I love amiclubwear.

Highly recommend.

Thumbnail of user mariaa21
1 review
0 helpful votes
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June 7th, 2013

The worst shopping experience of my life. Bought a pair of shoes and they broke on the first day. Store does not stand behind their product. Said they would not refund shoes because they were worn. Yes I wore them for about an hour. Its obvious the shoes were defective but no refund, no apologies just sny remarks from the worst customer service reps ever. Stay away, you will regret ever shopping here they same way I do.

Thumbnail of user ginas75
1 review
0 helpful votes
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August 3rd, 2017

I absolutely love my cloth, great price & arrived fast! Definitely purchasing some else soon! Great customer service. The shipment was quite fast it only took 7 days to arrive. I was afraid of receiving some bad quality product or even worse losing my money, but I was impressed about the quality and shipping time. I must admit the customer service is very good and friendly. Their designs and quality of product is almost as good as their customer service! Great experience. Thank you all. I am really really happy. I would recommend this company to anyone.

Thumbnail of user correya
1 review
0 helpful votes
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July 28th, 2017

This is the second purchase I have made with amiclubwear Company. Excellent service from a friendly, professional staff. You guys are the absolute best. I got a great stone with a beautiful custom setting at a reasonable price. I can say that customer service always responds in a day and this is a point in their favor. The shipping times are really fast and there is no problem with the customs. After four orders I can say that the prices are really low and always inclusive of the shipment. Very safe and with many guarantees. I just say everything is perfect!

Happy Shopping! I will suggest everyone try it once.

Thumbnail of user brandys5
1 review
1 helpful vote
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June 9th, 2014

I will never purchase any items from this company again. I think that there return process is HORRIBLE. I received my shoes and I was happy with them but I really needed a larger size. I contacted the company to request an exchange and they advised that they do not offer exchanges only store credits. I was okay with that but they didn't provide me with a shipping label. So I paid for the original item to be shipped to me, then I had to pay to have it returned to the company. Once they received it, they did not give me a full refund, I was only refunded the amount I paid for the shoes in the form of a store credit. I think that this process is absolutely ridiculous. I am accustomed to companies, at the very minimum issuing a full refund, which includes the item price and shipping. I was very dissatisfied with the return process. Beware before ordering from this company!

Thumbnail of user julietr2
1 review
1 helpful vote
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July 18th, 2013

AmiClubwear provides excellent service and is an extremely trustworthy business. Looked at several on line shoes wholesalers and AmiClubwear had exactly what I was looking for. They work hard to make you feel very comfortable. I highly recommend AmiClubwear for purchases and design. And I love my new shoes!

Thumbnail of user tym132
1 review
0 helpful votes
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August 18th, 2017

A pleasure buying from this company, great service an great prices. Very pleased with the quality of the goods, exactly what I wanted. I was very happy with the service offered by amiclubwear. I ordered a dress and was kept informed of dispatch and delivery times right up until it arrived within the estimated delivery time of 7 days. Excellent service competitive price and good arrived on time will use them again. Order came as described, on time with no problems! They are kind enough to answer my international question quickly. Thank you for a great service. Great company. Great service. Definitely up there with the best. And will definitely use them again.

Thumbnail of user pedrot61
1 review
2 helpful votes
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November 29th, 2021
Verified purchase

They have not shipped my wifes product. It was Ordered on October 27,2021, we recieved confirmation of the order only after calling just to get hung up on. So then we tried emailing, that is when we got our 1 and only response. Since then all of our emails have been ignored and im pretty sure they just took 142$ from us.

Tip for consumers:
Do not send this amiclubwear.com money...

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user emilys31
1 review
1 helpful vote
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May 8th, 2013

My purchase totally depends on availability of time. So, I was looking for sandals and heels at a time because I can’t fritter time I decided to purchase all of my priorities in single go. For it I have to choose some of outlet that can offer ample variety of shoes that can promise wise purchase too and amiclubwear is one and only that has helped me too purchase all in a first visit.

Thumbnail of user matth2257
1 review
0 helpful votes
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July 27th, 2017

I was looking for get a ring for my wife.One of my friend recommended Amiclubwear for me, so I checked with their customer service, they are very helpful on choosing which kind of ring and provide all informations I need to know. The shipping was really fast and secure. The most important point is the ring itself. The ring is prefect and excellent quality! Anther important aspect is the price. They are selling high-quality product at a very low & discount price.So i am really satisfied. The ring is beautiful and my wife totally loves it.

I will come back for more. I highly recommend "amiclubwear".

Thumbnail of user ericam60
1 review
0 helpful votes
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August 3rd, 2017

I have a good shopping experience on this website. The products are fashionable with high quality. I love the goods i bought, which were much more better than i expected. What's more, they have good customer service, friendly and patiently to answer all my questions; I will buy something else again. I'm a satisfied customer. The product arrived a day earlier than expected and the packaging were absolutely beautiful. It's perfect place to find unusual gifts or buy cloths, shoes or anythings, and they have amazing sales.

I would recommend amiclubwear to everyone.

Thumbnail of user stacic
5 reviews
16 helpful votes
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September 5th, 2015

Their size chart is wrong. Their customer service is the worse! Haven't recieved and item yet they claim its shipped. Returned couple items and they recieved my package which I had to ship back on my expense and they still didn't give me store credit which I don't want store credit. The materials are so crappy and cheap. Clothes do not look anything like the pictures. One of the worse online shops ever! Don't even bother and save your money time and effort

Thumbnail of user hinka
1 review
0 helpful votes
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July 27th, 2017

Exceptional customer service. This was my first purchase on this site. Item was exactly as described and very promptly shipped. Always thoroughly consistent with excellent customer service and product selections at great competitive prices. Nice store and great selection. Excellent Customer service. Really happy. Thanks you for making it so easy. I will continue being a customer. Happy to have found this site. Definately happy with my purchase and professional service. Highly recommended!

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From the business

Sells fashionable clothing for women.

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Thumbnail of user theog4
AMIClubwear C.
Customer Service
Typically does not respond to reviews

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