Angi (formerly Angie's List)Reviews 2,569

We went through Angi's list to hire a contractor to install a hot water heater. Angie list charging us $759? Contractor had mechanical issue, was no show. So canceled service. Contractor texted me this morning. To apologize, even though we found someone cheaper. Contractor preceded to inform me that if we had contacted them directly, instead of Angi's List, it would have only been $300. So Angi's List more than dbl the cost so they were getting $459 fee. So I will never use Angi's List again

Don't waste your time or money. I am a contractor $1200 into a annual contract. All the leads I've got have been bogus not one has turned into a job. You can't even get anybody to answer the phone all they do on customer services give you the runaround, posting this to hope that nobody else falls victim like I did it's funny how some people don't mind doing work that they can't even be proud of at the end of the day they basically get paid to lie to you

I had some windows repalced. I provided the replacement windows. The non-professional who showed up was completely unqualified to do the work. He did not have the necessary tools and asked to borrow those from me. He over-applied the sealant, causing it to ooze out of the frames. Then he informed me that I would need to wait 72 hours before removing it. I objected to that, saying that I paid for a complete job. He informed me that he was only paid $150 for this job and abruptly left. He also broke one of the windows. Angi sent out another person to remove the excessive sealant, but he couldn't do anything about the broken window. It's been 2 1/2 weeks, 2 long phone calls and 7 emails, and I don't have any answer as to the process to repair of the broken window.

Arrived promptly; worked efficiently; were eager to answer all my questions and explain the process.

I had a leaky faucet. They sent out a handyman who said he could manage the job, but would have to come back as the job would longer than anticipated. Angi charged me $300+ for his opinion. Left within 5 minutes. I called to complain, they sent another man out, insisting this man would be an experienced plumber. Another handyman. He was a bit better than the first, however, he told me I needed some new parts, even helped me order them, told me to call when they came in and he would come install them. I lifted several messages and he never called back. The only positive thing is that Angi agreed to refund my payment. So I did what I should have...I called a real plumber. I will NEVER book with Angi again.

I asked for some small gutter installation and all angi sent was preditory gutter companies ie leaf guard and he just showed up like he had an appointment. I had told them 2 times on the phone not to COME TO MY HOUSE. I guess its my own fault for trusting this web site never again. If i could i would give a minus rating!

No questions. Extremely disappointed in your account manager Scot. It seems all he was interested in is charging us more instead of pinpointing our adverting budget so we could actually make money using your services. We continuously have had issues connecting and talking with him for YEAR. The only way I could ever get him to answer an email is connect someone here to have him respond to our emails. No after all these years of using your advertising because of his failure to help us. We have no choice but to cancel the service because how it current it we don't get enough jobs because we get to many contacts from areas we don't actually service. And he response if we narrowed it down to where it would work for us...He would have to charge us more for a smaller target area? How does that make sense?

I hired a contractor through Angi to do some drywall and painting. Their estimate indicated that two coats of paint would be used. The drywall job was messy and an eyesore.They only applied one coat. They did not use drop cloths resulting in paint all over the new garage floor. An outdoor chair now has paint splatters. I needed to hire another painter to fix the damage and add another coat of paint for an additional $1900.00. From now on I will hire BBB recommended contractors!

August 2022 I paid to have someone come into my home and put up a 60" TV. When the guy arrived he was 2hrs late, claims he was lost. The guy had no idea what he was doing. He refused to use the bolts that came with the wall mount because he didn't have the tools for the bolts. He used his own screws. I called Angi multiple times to complain and the only transferred me in circles. To make a long story short July 2023 the TV fell off the wall and hit my son. The screws slid out the wall the and the TV fell and broke

These fools offered this failure p*ss-poor excuse for a most likely UNLICENSED individual who f-ed up my bathroom!

DO NOT USE THIS CRAPPY "SERVICE"

Go somewhere else, ANYWHERE else. I use Neighborly. Someone else attempted to use this "service" and got f-ed, so now I'm out $500 more.

Again, go ANYWHERE else. This is a cesspool, like Facebook.

Had some cracked tiles replaced and other tiles refurbished and all was regrouted. They did an excellent job. They arrived on time, completed the job as quoted to me and cleaned the entire area as if they were never there. Excellent company, highly recommend.

We tried to use this service and their so-called experts never showed up. On four separate occasions in 3 weeks when it was verfied that someone would show up; they did not. Each time they were going to escalate and make sure it never happens again. Each time they failed us! Lousy service from a company that does nothing to check the experience of its handymen. What a joke.

I am a contractor and I paid for leads and at first it was great then they kept charging me for leads I never got and they said we will look into it. A month goes by and still the same no leads and money taken out of my account. Wouldn't recommend them. Go to google and get you a website.

If you are wondering why Angie's list changed it's name to just Angi it's because they were under a lot of scrutiny for misrepresentation.
I suggest doing research.

Contractor did not show up. Angie's customer service refused to contact him. Angie's customer service refused to connect me to management. AND THERE WAS NO WAY TO RATE THE CONTRACTOR. Customer service was in some foreign country and had impossible accents and were EXTREMELY RUDE. DO NOT USE ANGIE'S.

I was selling my house on short-notice and used Angi for both carpet cleaning and air duct cleaning. The carpet cleaner was a guy, not a company, with a retail carpet cleaning machine. The next day pretty much all the spots were still there. I had to hire Stanley Steamer to get the job done right. The duct cleaner was just another guy with a hand-held vacuum. Angi's use of the description 'professional' is quite an exageration.

These services were back in August of 2022. The only reason I'm writing now is I just got an email that Angi was going to renew my membership which reminded me how irritated I was with the service.

This is the second time I tried to use this service. Booked an appointment, made work arrangements to be told my professional canceled. When I call to cancel the service, they charged my 25.00 for cancelation, even though they had nobody to do the job in the time slot I booked. Never again. I will be disputing the credit card charge when it comes. What a SCAM!

Did you ever have an impossible time canceling an online service? Angi,s is one of them. I urge you to avoid signing up.