Angi (formerly Angie's List)

I'm a business owner, received a call about getting in the lead program. I canceled my membership before the payment was taken out but the sells rep did not cancel the membership. Instead told me to go do a few jobs and make the money back and that he didn't see my email bc it got lost with other emails. So called corporate and they told me they would send my refund in 2-4 business days…. 4 days later still nothing not even a cancellation email. So called corporate again they said 7-10 business days for a refund. So I asked to take to a supervisor, they told me my cancellation REQUEST still needed to be approved by their accounting team then once that's done it would be 7-10 business days for a refund. So if you are a small business I would stay clear of this company!

Angi offered a list of companies and I responded to the first one that contacted me. After that, Angi continued to notify me of other companies interested in the project, as well. This would have been helpful if I had not yet decided and was still looking. I appreciated that extra outreach effort on Angi's part. Thank you.

I have had an HVAC service contract for a reasonable monthly payment from Griffin Air since the business was started several years ago. For this I get a thorough spring and fall HVAC checkup and a discount on any other service. This week I had a garbage disposal removed and the wiring to it disabled in case a new disposal was needed. Lee and his apprentice were on time. I was called when they were on their way. They wore booties over their shoes, were neat in appearance and polite. The work was done in a reasonable time even though parts had to be acquired. They cleaned up the work area and took away unwanted items.

Used Angi list to obtain a pro and received an amateur, who spent 5+ hours trying to install storm door. I had to release him before he did anymore damage and worked into dinner time. I paid for door and materials and still have to hire someone to fix the door. Not satisfied and Angi list has no intention of making it right.

In theory it's an excellent concept, but I don't like that you have to put in all your contact information then you're bombarded with contractors blowing up your phone. I want to pick and choose who I want.

I was astounded by the way Carlos Mayberry took his time to really listen to what I wanted. The quote was very detailed and comprehensive. Easy to understand and I was given different packages all giving me what I wanted just at different scales of quality. In the long run I went with the best package because I wanted my property value to go up and it has! Thanks to rock creek construction and Carlos's wonderful skilled crew thanks again!

The job took longer than expected and Angi would not pay the contractor. He installed an electrical switch for a ceiling fan and Angie's would only pay him $90 for time + supplies. I paid Angi $278. They wanted an additional $550 from me in order for the contractor to be paid for all his time. I will hire the same contractor directly for my next project. Will never work with Home Advisor/Angi again!

Angie is falsely claiming they do background checks on their contractors. Well maybe they do but I know a company who's owner is a convicted armed robber and still on federal probation. They were notified but stated they were not going to do anything about it. People be careful!

Satisfied with the cleaning! They arrived at scheduled time, I was really happy to see that they organized my son's toys and shoes. They also organized my kitchen cabinets and pantry. As a busy full time mom - I loved their services!

This is the worst company you could ever do business with. They will rob you of money and then proceed to milk your every last penny. For small business owners, this is the worst thing you could ever mix yourself with. I have had issues with them from the time I created an account with them. I would advise you to simply go to google and let google help you out. They have a plethora of options at your disposal.

I only left a review of one star because I couldn't give it a rating of zero. While using their services they were extremely expensive, and not very convenient to work with. I have closed my company and been trying to cancel my account with them for 2 months now. No one will call me back and they have charged me over $700 since I asked them to cancel. Beware if you do business with them of their Shady practices

Horribl horribl experience. They have stole so much money from my business. I shut them down a month ago and they started sending me more leads a week ago and I don't even have their app. I got charged almost $500 for leads I asked not to be sent anymore. I waited on hold for 25 minutes and they will do nothing to refund me my money

The guy that was helping me doesn't even live in the United States

I reached out via Angi for a pro who can respond immediately for the repair of my refrigerator. I answered a few questions that lead to two pros who had experience with the type of refrigerator that I have. Within 30 minutes, I received a call from a technician who was at my home in about one (1) hour. The response time through Angi was amazing and I plan to use the service when I need access to professionals who can address my home needs.

We bought a house and wanted it cleaned before we moved in. The original company I hired had an emergency and had to cancel the day before they were scheduled to clean. Mgp responded to my message of needing someone the next day. They were able to squeeze me in. Then they called back and said they would detail the house that evening. The next day we went to the house with the moving truck and you could smell the cleanliness before opening the door! The housed sparkled and smelled wonderful! Ceiling fans, windows, base boards, appliances etc. were clean! Mgp helped make our move in smoother. Thank you!

What the hell? I tried to create a new account because I couldn't get the old one to work and it would not accept any password I tried to enter. There is no financial or personal information available on this platform so I don't see why it has to be so complicated. VERY user-unfriendly site!

I was selling my house on short-notice and used Angi for both carpet cleaning and air duct cleaning. The carpet cleaner was a guy, not a company, with a retail carpet cleaning machine. The next day pretty much all the spots were still there. I had to hire Stanley Steamer to get the job done right. The duct cleaner was just another guy with a hand-held vacuum. Angi's use of the description 'professional' is quite an exageration.

These services were back in August of 2022. The only reason I'm writing now is I just got an email that Angi was going to renew my membership which reminded me how irritated I was with the service.

Absolutely terrible experience. If I could I would give them 0 stars. Just a shameless ripoff. I don't know why I even bother to sign up with them. They lock you in to an annual contract and provide nothing in return. I spent so far $1600 and got $0 in return. This company doesn't even try to apologize, they just rub you. Do not waste your money.

We continue to be harassed by the Angi Lead sales people. They lie about leads, pushy, rude and won't leave us alone after we continuously tell them not to call again. For this reason, we will never use this service and will tell other contractors about our negative experience.

I always thought Angie's list was lame, based on my experience with it. My husband used Angie's List to find a tile repair place, Revivify, who did a horrible, cheap looking, lazy job. I could, and have, done better work myself. Disgusting workmanship! All thanks to Angies list and reviews from people
Who dont know quality workmanship. I am livid!

I hired a landscaper to do work on my property. We met and we discussed what I wanted and I also told him I wanted to be there when the work was done. Lo and behold I came home one day and they had done the work but in my mind savaged my bushes and was exactly why I requested to be there. None the less I actually left a fairly decent review but gave them 3 stars. This guy called and harassed me for 2 years and I finally blocked him. I won't ever use a company like this again because honesty doesnt pay unless you give a glowing review wether deserved or not. I would provide pictures and an invoice however this happened a few years ago.

I subscribed to Angies Leads with my small business. The lead cost is very high and the options to pause lead flow are poor. For some leads the price you pay is over 40% of the price of the job. They place you in a bad position of not being able to slow lead flow so they can push more leads and collect. While trying to cancel they pushed more products and rude language. Disgracefully business start to finish.

In January 2023, I made two bookings for Angi to clean two houses before and after a family reunion in New Meadows, ID in July 2023. The person who took my bookings recorded details incorrectly. I tried unsuccessfully 5 times to get them corrected. I finally got another representative on the phone June 22,2023 who said I would have to cancel the current bookings and make a new one. The price quoted was more than 60% higher than the price originally quoted. And the details were incorrect again. When I called again the next day to get those corrected, the price went up again. Needless to say, I'm very frustrated, both by the inconveniences experienced and the revised, revised price.

You have to cancel a job up to three days before or you'll be charged and they'll take it from your next pay, on top of the fact that they make half your money you get 54 dollars for a job angi will make around 60 off of you when its your product tools and car that gets the job done, in the long run its not worth it.