Angi (formerly Angie's List)

The whole experience is terrible - I will never use them again!

From the guy on the phone quoting the work telling me my card would not be charged until work done - not true! The charge went through the same day of the call with him.

The pro rescheduled via text and then I contacted him to confirm and he asked me to send him my address?

Look at this hack job … he installed a bathroom ceiling exhaust fan into an empty space where an identical fan had been. The surrounding area was damaged as a result of his work … just hideous and terrible craftsmanship and pride in work see pictures

We booked a job through Angie's list and when the handyman came by he didn't have a ladder (which specified he would need). We still got charged and I have been on the phone with customer service for an hour. They won't give a refund and are trying to make me reschedule with another handyman. This is beyond disbelief, if a job doesn't get done then I should not be charged $300. I've rented my own ladder and will do this myself. I'll never use this service again.

Keith and his daughter were a delight to have painting the interior of our house. Pleasant attitude (even when I ended up not liking the first color I chose). It was all my fault and he didn't bat an eye. We looked at color chips again and picked a new one. Great painter and very thorough. I would use him again in a heartbeat!

I called for a dishwasher repair and the "repairman" who came is not a licensed plumber or an appliance technician. He knew nothing about dishwashers and did not even know how to pull it out from the counter. He said his specialty is gutter cleaning. Ugh! What a complete waste of money.

We have been a 5 star rated pro. Even leaving today after over 5 years with them. I was told that my contact was up from Home Advisors. So I would now need to pay over triple the amount of money to stay with them. Recently I also found that they were also partnered with very small companies to make other money by doing the jobs. So who knows how long I have been in competing with them while still paying them! Way to forget about the good contractors that helped build your business and kept five star reviews for over five years. Thanks for nothing!

Apex construction came highly recommended and lived up to everything we had heard. George and his sons worked so well together that the work was completed ahead of schedule. The job itself involved more than I realized and they did their best to assure me that when the floors were completed I would be 100 % satisfied. They were absolutely right. My new floors are wonderful and I plan to have George, Nick and John back for another project I have planned.

I would recommend this company as they seen to all my needs with replacing my air conditioner. They were prompt, professional, and. Very knowledgeable. The company's owner makes sure to follow up to make sure you are happy with their work. That is hard to come by these day's.

Two Hats Construction built a custom car port on my driveway. Construction is all steel. Solid and stable. Built on site. No complaints. Responsive to questions and suggestions from me. Would use them again for similar work.

Been with this company for 4 years and it is not going great. Angie charged me $28 for a lead where the customer does not own the home and has it up for closing mid-march two and a half months away and yet they still charge for the lead. I can't get into the house to do measurements to provide a quote but Angie can sell the lead to five contractors and make $140 for an unattended computer program that let's anyone generate leads without qualifying them.
I started with Angie's list when they first began, it was good. Then Angie hired that marketing VP that turned everything in to Dollars. I an surprised Angie doesn't charge me per phone call for all the leads that I have to try and get credit for. I want the old Angie back. Budget set for Angie's leads is $300 per month and we average 5 leads that actually can be quoted. That's $60 per lead. Just a bit too much.

This team is amazing. We had a tree fall on our house they came right out. They were very helpful, I have never had to make a claim before. They called and helped me make my claim. They did amazing work. If you need any work done these guys are the best I've ever seen.

I have been, until recently, a long-time advertiser of what was Angie's List. I have had nothing but 5 star reviews and would hope that I would be the kind of advertiser they would be happy to have. Their customer service has always been mediocre at best, but it has gotten completely horrible - I wait a week or more to get any kind of response to a question from my "Client Success Manager", if I ever hear from him at all. I finally got fed up and cancelled my current contract, paying a steep penalty, but they are continuing to charge my credit card. And guess who is the only person I can contact about this - my "Client Success Manager" who never returns any messages, including about these charges. Beyond frustrating - never advertise with them and save yourself the frustration!

I signed up thinking I might have a chance to get some things down at my home that I have been putting off. The two bookings I made ended in miscommunication and a total waste of time. The pros themselves reported how poorly communication is with Angi Homeservices. I am now involved in some refund delay game. The staff that man the chat line are useless.

I filled out the information needed, took photos, and gave a detailed description of the work needed. I was given a quote, and a date. When the worker arrived, he expressed, he did not want to do the job, because it was too much. I was then charged $800 and told that a refund will not be issued. They even offered to reschedule and charge me again. I have since given up with customer service, and reported the incident to my bank for further investigation.

I booked service for assembling two large pieces of furniture. For this, I paid $275. When my guy showed up, his understanding was that he'd receive $125 for assembling one item, not two. He did the work anyway. Since this was clearly Handy's fault, I thought it would be a simple thing to have them give him the money he was owed. But no. When I contacted support, I was told that the onus was on him. He showed up expecting one thing and got another. The idea that a 1/2 billion dollar company would not reimburse this poor guy is absolutely disgusting. Unethical. I will never use Handy again and suggest that you do the same. Unbelievable.

We Received a Swimming pool company through Angie list called Clear Water Pool Service they started out great. For the 1st 6 months. My day of service kept changing, then they would no call no show. They guaranteed to clean filter 3 times a year and only did it 1 time, and when they did clean my filters, they were so green and filled with mold. Then my pool stared to get yellow mustard stains he cleaned it but i kept coming back. When it got really bad The Company Quite servicing my pool and they still owe me $$ for the two weeks they never showed, and they will not return my calls. I am now paying $ 530.00 to fix this. I will be reporting them and try and get my $$ back,

Mr. Walters is a brilliant and talented craftsman.He replaced rotten floors in shower stall, built a bench in shower.He replaced and repaired sheet rock. His tile work is remarkable. Mr. Walters number one priority is to make sure customer is well satisfied and happy with his work.My husband and I are very blessed to have a kind and respectful man like Mr. Walters remodel our bathroom. I would highly recommend him for your homeowner needs.

I was contacted by a guy named Adrian, who claimed to be a Senior Manager. He called and told me that he was offering me a deal for the service including, $300 off free leads along with some additional premium tool features for the account. I paid for the $100 because previously the service was $300. I went through the background check two different times. Adrian was calling saying everything looked good on the account and everything was good. That's when I noticed I was charged two times of $100. I called Adrian again and again he said this too was a mistake. So at this point I'm getting Leary off the service. Once I identified the issues charged to my account. Adrian never returned my phone calls. I never heard about what I paid my money for. It was a complete scam and they stole $200 from me. Imagine coming to grow your business and someone steals from you along the way. DO NOT USE THIS SERVICE! SCAM

Like Customer and provider I know how sketchy this company is with the home providers that sale the leads or services of promotion. The "professional" that's going to your house are already spending money just to have the leads and they going to do everything in their power to got the JOB. But remember they already charge that plumber, electrician, painters... and they have to make that money back plus profit. Sometimes if they can charge enough for the job they going to cut corners where you like client without the knowledge can't tell. This is truth is better to call your local company directly.

John is the owner of Don Greens Dirt Service Inc here in St Cloud. He runs an honest and experienced crew of professional landscapers. John runs the company with the highest integrity. He loves what he does and it shows. He has good communication, he answers the phone and emails quickly, shows up for appointments on time, and he really cares about his customers. We had John and his crew here for a few jobs last year after we moved in and we were extremely satisfied with the work they completed. The crew were hard working and respectful of us and the property. They did very good work and fixed water run off problems and landscaping to the highest standards, we made it through torrential rainstorm this spring with no problems! We like John as a person, small business owner, and for the quality of his work. We highly recommend him and his firm Don Greens Dirt Service Inc.

I had a paver Patio built in my backyard by Best landscape Construction company and they did an excellent job. The workers were professional and came on time every day and started work. The job did not take a long time to finish. And it came out the way I wanted it to look. I am very pleased with the finished look. The workers did not leave any trash or debris outside my property which is connected to the alley so it would be clean after the job was finished. I would highly recommend this company.

Aaron and his crew replaced a hail damaged roof for me on my previous house 20+ years ago. When I experienced roof leaks on my current home, I didn't even think to call someone else. The crew arrived on time every day (before I left for work) and told me what they would be working on that day. If they were in the midst of something, they stayed later until they were finished. Cleaned up at the end of each day and hauled all old shingles and other debris away in their truck. Before they even started, I added new gutters to the back of the house and matching shingles to a shed in back. Some of the repairs they had to make were extensive and they did an excellent job! I will always recommend AD Roofing.

Brandon Clark, owner of Plant Marks the Pot, provided an estimate within one day of calling him. He gave a detailed estimate with great ideas for stone, mulch, and, most importantly, for types of shade perennials that would be best for our project.
He started work even sooner than he thought he could and finished the job within four days.
The result is such a huge improvement in our front yard. It's beautiful now! Many neighbors have stopped to compliment the look.
I would highly recommend Brandon and Plant Marks the Pot.

Discovered FB Electrical Services when getting our generator installed. They agreed to take on separate wiring jobs that others had either refused or botched. The electricians were confident, competent and enthusiastic in solving our ancient wiring mysteries. Office staff, likewise, surpassed all expectations in responding and supporting our efforts to transmit payments "the old fashioned way". Can't recommend this team highly enough.