Angi (formerly Angie's List)

Scam. Charged me hundreds per month which I refused to pay. Soon as you register your business the daily calls pile in saying your the A company and will be listed on the top. Well if you do not pay you disappear completely. As bad as Home Advisor selling multiple contractors leads at $100.00 each lead each contractor even though no one asked head companies to find them contractors let alone knowing eye are selling them even after project is completed from someone the homeowners hired locally nothing to do with these online pop ups asking people to click which projects if any in the future they would consider. Bam! That's all these thieves need to sell to anyone good or bad doesn't matter if they pay.

You're better off using Yelp or Google. I can't believe this website is still in Business. Back when she charged a monthly membership it was never ever worth it Out of a half dozen job referrals only 2 were halfway decent businesses. Ugh.

As a contractor I think Angie's List provides inaccurate information. They only show grades for 3 years. So it's not at all an accurate portrayal of a company like mine that's been with them for about 15 years. Poor customer service as well. No return phone calls or follow ups.

Using Angie's for more than 20 years. Always satisfied.
Yesterday Travis at TH Factory Service repaired my Samsung fridge in record time. No nonsense, honest, capable, inexpensive and trustworthy. Showed up within an hour after I called.
I recommend him for any appliance repairs and get a true professional.

Let me first say, I am not a fan of the sign now, decide later sales tactics. Yes, this is one way to keep costs down, but it is hard.
That said... OMG! I love my new windows! The house feels and stays cooler without running the AC nonstop. The inside temp stays consistent despite the heat outside. The⁵ overall quality is incredible).
I received regular updates on estimated ship dates, actual ship date, and was contacted promptly for installation with dates available as soon as the next week.
The installation crew arrived on time, were courteous and professional. They finished the project before the day was over and left no trace they were even there. I was shocked by the cleanliness. I could not be happier from start to finish. Would highly recommend.

I requested a quote for an ac tune up, they have sent me (literally) 20 emails in four days. The "pro" was supposed to come out the next day. He has cancelled and rescheduled three times now. Also, he is borderline illiterate and his messages are unintelligible. Clicking the Angi link was the worst decision I've ever made. Go with ANY company other than them

Discovered FB Electrical Services when getting our generator installed. They agreed to take on separate wiring jobs that others had either refused or botched. The electricians were confident, competent and enthusiastic in solving our ancient wiring mysteries. Office staff, likewise, surpassed all expectations in responding and supporting our efforts to transmit payments "the old fashioned way". Can't recommend this team highly enough.

Hired Ace Kitchen for kitchen remodel. Started out fine, was told 4-6 weeks, now it's been eight and I'm told 2 more. Neither the designer or the salesman return phone calls on a timely basis, if at all. Very disappointed

Bill T.

Rich, Dave and John from Charles heating and plumbing were at my home today.
They did a wonderful job on a very hard project. We now have a new boiler furnace just before the snow flies. Thanks to all three men!

Don't give these people your phone number because they will call you every three hours for days trying to get you to send them money. This site is not worth it, I understand sales but there comes a point where you just piss business owners off.

Constantly over charging account for leads that may or may not even be real people. Customer service is a total joke. Never speak to the same person twice and hear the same responses read from a script. Not helpful in any way. They make all their money ripping off contractors. Zero stars.

Tried for the first time - what a scam - at least In my experience. Received calls from pushy sales people within minutes of submission for services - most with area codes not even close to my locale - assuming a middle-person who gets a cut from a local contractor. The best comparison is car dealerships - unprofessional and looking out for themselves and not the customer. I will not use this service again. Bunch of useless tech people setting up nothing more then a seedy referral network - trying to make a buck at something like construction that they know little about!

My experience has been pleasant so far. I had a couple of issues in the beginning, however, Angie's list staff was there to the rescue. Very professional and patient. They were especially detailed in their answers which were ver helpful.

I hired Shoreline Home Services to repair a significant number of rotted wood sections on the exterior of my house (including window trim, the base around my front door and on my back deck). Dan Swanson did a tremendous job of replacing the areas that had been damaged, mostly due to carpenter ants. He also applied pesticide without being asked in an area where he found ants in place.

He suggested that he would paint the wood prior to installing it, which saved me from having to paint it myself or hire a painter to do it.

Dan was a pleasure to work with and followed through on everything he said he would do. His attention to detail is great and the final product looks terrific. I would recommend using Dan for any carpentry or other exterior repair jobs you might have at your home. He is a good man.

Will take your money, not deliver service, and make it extremely hard to get a refund. Total waste of time. One of the worst companies I have ever dealt with. I tend to give a second chance - anyone can make one-off mistakes. But these jokers had multiple mess-ups and displayed outright scammy behavior.
You've been warned.

First time using service for house cleaning. Scheduled appointment was aromatically rescheduled 30 mins before appointment due to ' last minute cancellation by pro'. Took the morning off specifically for this purpose. Beyond disappointed & waste of my time. Non existent customer support. Will keep rescheduled appointment in next few days & update this post accordingly depending on satisfaction with service once it actually occurs.

I got a good source to do my garage repair, so I guess they did the job, But my phone was blowing up with almost 2 dozen leads. A bit overwhelming. If It's true that they are paid by each company they send your info to, doesn't seem appropriate. All you need is 3 or 4. Sending to 20 just increases costs to everyone, including the consumer.

My wife and I didn't have a clue of what color to paint the house so we let Francisco school us on popular colors from his experience. Incredible, amazing, and satisfying results. I can echo what others have said about the workers, from the pressure washer to the patching/painting and trim work crew. They were very meticulous about their work, and 100 percent professional, spot checking everywhere to ensure they didn't miss anything! Now when I look at it, "it's like artwork in a museum". (-: A job Well Done Francisco and Crew. Thank you very much for your caring, kindness, integrity and professionalism!
Ron W.

Friendly, honest, great workmanship with fair pricing... Same day appointment resolved the problem of replace bad Hot water heater in a mater of a few hours... made an extra effort of doing a clean job protecting my homes appearance... stayed to verify that the work was satisfactory complete

I'm a 40+ years building tradesmen, I have a wide range a trained skills, I hosted a radio show called Richmond home improvement. So I was skeptical at best. But I was just floored by how many solid company responded. And I had a very tight window (7 days tops) to have job complete. I will now be a Angie fan. I should thank you for making my life easier. We are a boutique hotel with sports bar pool and I constantly have to answer questions about there house problems and always trying to get me to look at stuff. Now I can just say go on Angie that's the best advice I can give. Ty

Can't speak highly enough about this company. Pelican Painters quote was competitive and their skill, work ethic and professionalism was beyond reproach. It was such a pleasure having them in our home that I will be calling on them again with absolute certainty.

I bought an electrical deal they were running and called the electrician. He told me he doesn't service my area. I've tried on and off for 2+ years to find out how to get my money back or to transfer to a different provider but nobody ever tells me how to do it. I can't call them and they say they respond within 24 hours to an email but the email never addresses my question. I've learned, just go local and never trust Angie's List. I feel bad that Angie has put her name on something so awful... unless that's the kind of person she is, then yuk.

Worst experience on so many levels. #1) Our "pro" put one of the chair seats on backwards which made the back stick out and the chair lean. He even had the audacity to charge for more time, after obviously putting it together wrong and never fixing it. The other chair was put on correctly but not bolted in. I'm 8 months pregnant and the chair almost broke apart underneath me.

#2) I called to complain about the service not being done correctly and they said they could only offer a 50% discount. They were also very rude. I then called wayfair who I booked them through, and my wayfair rep actually talked about how horrible they have been.

#3) if you do actually get any sort of refund they can't refund your CC, you have to send them the invoice and they mail you a check.

Anyway, so grateful my husband realized all the screws weren't screwed in or I could have gotten seriously hurt. He ended up having to put the chairs together in the end, so this booking only caused us stress.