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  • Angi (formerly Angie's List)

Angi (formerly Angie's List)

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Overview

Angi (formerly Angie's List) has a rating of 2.4 stars from 2,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Angi (formerly Angie's List) most frequently mention customer service, home advisor, and credit card problems. Angi (formerly Angie's List) ranks 125th among Local Reviews sites.

  • Service
    699
  • Value
    650
  • Shipping
    193
  • Returns
    273
  • Quality
    568

This company does not typically respond to reviews

Positive reviews (last 12 months): 29.7%
Positive
19
Neutral
0
Negative
45
344
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How would you rate Angi (formerly Angie's List)?
Top Positive Review

“Great job. Happy with the service!”

Brian R.
7/14/24

Roman and Alex did a great job with my move. They were efficient and careful with my items. The price was fair and the service was excellent

Top Critical Review

“Contractor scheduled is a no show!~”

Christine R.
10/10/24

I scheduled a duct/vent cleaning service through Angi last week. I wanted them to pick the contractor, just a qualified person, and they gave me a reasonable quote. I accepted. I got a confirmation of a match (the first on Friday October 4 at 8:41 am) for today - October 10, at 8 am. Later that same day, I got a second confirmation at 5:12 pm. I was puzzled at this, but OK. On Monday, October 7, I got a third confirmation at 11:55 am. Puzzled, I went online and looked at my booking, and yes, there was the named contractor - I sent him a message basically just acknowledging that I knew he was my contractor. All looked fine - and I spent a lot of time on Tuesday moving furniture and other stuff so there was clear access to every vent, vacumed each room, cleared pathways from any doorway they might need to use, etc. At 6:15 am - I get a text that my booking starts at 8:00 am. Then at 7:30 am, I get a text message that "unfortunately we were unable to match you with a top-rate pro for your service... we have rescheduled you for Sunday October 13 at 3 pm...". Thirty minutes notice that NO ONE was going to show for an appointment confirmed right through yesterday. I cancelled that booking, and now they won't let me write an honest review, because I didn't actually "hire" the contractor! So my honest review goes here. I will hire someone else, because Angi has wasted a good bit of my time, and I have no confidence at all that anyone will show up on Sunday either.

Reviews (2,475)

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Reviews that mention popular keywords

home advisor (77) credit card (63) phone number (49) business owner (36) use angie (219) customer service (185) quality work (15) cleaning service (38)
Thumbnail of user eileenh27
New York
1 review
3 helpful votes
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June 6th, 2017

I've submitted a review before, citing my frustration with the fact that AF won't let me unsubscribe. AL contacted me on June 6,2017 and informed me that they would subscribe me. They continue to send me emails (ads) every day since then. Don't sign up - they will never stop sending you ads. Eileen H.

Thumbnail of user frankm2290
North Carolina
2 reviews
2 helpful votes
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May 24th, 2023

I wanted an underground electrical line run from my breaker box to a koi pond. I was quoted around $290 without someone looking at the project. When I asked about the quote I was told that whatever the contractor charge above $290 I would be responsible but no one would be coming for an exact quote. Steer clear of these people! Too bad I can't give zero stars.

Thumbnail of user rickeyr46
New Jersey
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Mike has his team fantastic throughout the whole process. They turned up on time and were very professional with all the packing of our personal belongings, taking care not to damage anything. We had to move our belongings into storage for 2 weeks and Jason made this easy and hassle-free. I will totally recommend them to anyone as they made the whole process stress free and they were extremely competitive in their price.

Thumbnail of user jeffreyc1126
New York
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Started in and about when they said they would. Finished a tad later than expected, but there were things they found in terms of extra work necessary. Overall, they finished in a timely fashion. My house looks like a million bucks with new paint, and new deck and fence. Night and day! The owner is a really good guy. I would have hoped he would have communicated one minor miss, as we did not frame the deck so I can see the hollowed-out boards on two sides of my deck, but it's almost not noticeable. If we framed it, it would not have been an issue. Good learning experience, if I were ever to redo a deck again. Not this one with 15-year guarantee on the materials.

Thumbnail of user abs27
Texas
1 review
0 helpful votes
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September 18th, 2022
Verified purchase

We highly recommend Blue Ribbon Roofing. John and his team are extremely knowledgeable and efficient. We had roof damage from all the storms over the years here in the DFW area. John managed the process thoroughly from start to finish. He came out for the inspection, dealt with our insurance company and we had our new roof within a month of starting the process. If you want to hire someone that you can trust and that has your best interests in mind then look no further than Blue Ribbon Roofing!

Thumbnail of user jdzandan
California
1 review
9 helpful votes
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May 2nd, 2023

As a contractor, we would call the leads within minutes to find out the majority of the leads never answer the phone or return voice messages. The other common response if they don't need your services and act like why are you calling. We tried out $1,500 worth of leads to not get one job. Total Scam. Do not use as a lead source generation tool. Not to mention, their customer service could not care less and never do anything to inquire or even try to make right.

Thumbnail of user susanm2846
New York
4 reviews
3 helpful votes
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June 21st, 2022
Verified purchase

I was charged $50 out of the blue for a business I had never heard of, never communicated with in any way shape or form. Angi was incredibly unhelpful they just transferred my call around and did not respond to my emails.

Tip for consumers:
Do not use Angi! They will bombard you with hidden fees for services you never contracted for.

Service
Value
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Thumbnail of user teliced
Florida
1 review
0 helpful votes
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July 15th, 2022
Verified purchase

Nothing short of done right, done on time and done I a professional manner! Can't Bragg enough about how easily and quickly the job was done. I left in the morning by the time I got home the job was done everything was cleaned up only thing missing was the tress o asked to be removed otherwise couldn't even tell they'd been there! Would absolutely recommend again to friends family and co workers for sure! Thanks again Jason appreciate all the extra stuff u threw in at no charge! God bless u my friend! Remember kindness and love is all that really matters and you sure showed a lot of it!

Thumbnail of user keatonq1
Texas
1 review
0 helpful votes
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September 23rd, 2022

This is the worst thing you can do for your business! DO NOT USE THEM! My sells men named Brandon Mullins sold me a package and was not 100% straight with me! Stay away at all cost! Don't fall for the scam!

Tip for consumers:
Don’t choose Angi Ads

Products used:
Angi Ads

Service
Value
Shipping
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Thumbnail of user josec1092
Michigan
1 review
0 helpful votes
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September 24th, 2021
Verified purchase

I have been a contractor with Angie's list for many years and they are scamming me. I feel short handed and lied to. They had me in the wrong category and charged my account month after month regardless. I asked them to please issue a refund for those several months and to adjust my account accordingly and they refused. They would rather close down my account and lose my business then to refund for the months that my advertising campaign was in the completely wrong category. Do not do business with them. It is clear they do not care about their contractors.

Robert Pereira is my client success manager and he has shown little interest in truly helping me. He just wants you to swallow your lost and move on and sign another contract for another 12 months. The managers are unfortunately no help either. More than anything I am disappointed because they were not always this bad.

WB Maintenance Inc.

Tip for consumers:
AVOID IT. Take your business elsewhere.

Products used:
Advertising program

Service
Value
Quality
Thumbnail of user judem54
Arizona
1 review
2 helpful votes
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September 11th, 2021

Thumbs down! After hiring pro here to do a simple door project they lied about being able to do, having paid extra to get Angie's‘Happiness Guarantee', I realize that that was just a way to make extra money and not to help anyone with good service.

Tip for consumers:
They are not offering value for your money

Products used:
Referral

Service
Value
Returns
Quality
Thumbnail of user anthonyf1046
Florida
1 review
0 helpful votes
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June 20th, 2022

I would like to warn everybody before they sign up that it's the biggest rip off in history do not sign up with Angie there horrible they expect the businesses to get good ratings but their ratings are terrible and I see why

Thumbnail of user kevinl2089
Pennsylvania
1 review
0 helpful votes
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August 19th, 2022

Texting rep asked me when I plan to start my project I said I don't really have a set timeline I just need it done before I move forward with the other things I have going on for the property. I said if someone would come out and give me a reasonable bid could start next week. This guy's response " Awesome, we typically prefer to connect Pros to help out if a project is expected to start within three months as prices for materials and labor costs change. Can I check back in with you in three months to start things back up then?" this guy doesn't even know how to read a text properly if that's the case I definitely don't want to hire a contractor through you.

Service
Value
Quality
Thumbnail of user leem111
California
1 review
3 helpful votes
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September 20th, 2017

Ive given this site a shot with my business and my ROI in year 1 was a little negative so I figured I would renew and try year 2. First off they merged with home advisor which is a rip off company! Second they raised the prices, my call volumes dropped, and when I threatened to cancel my service I got my first bad review from a fictional person that I did not work for.
This site is a money grabber period. They will try to get you to sign up for a lot of extras that dont work. Save your money and advertise locally in your area. Beware!

Thumbnail of user lindam1589
Maryland
1 review
1 helpful vote
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April 1st, 2020

Scott and his team did a highly skilled and thorough job on our recent ENTIRE home remodel. They started and completed the job in 4 weeks, as promised. Scott kept us informed/updated on the progress via phone calls, texts and emails during the entire process... and photos. He offered great suggestions and improvements on our vision. At completion of the job it was move in ready. We would differently use Scott again... and plan to do so when remodeling the downstairs.

Thumbnail of user mikem4543
Arizona
1 review
0 helpful votes
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November 6th, 2023

They do it all! Roofing, Rough framing, Trim carpentry, Plumbing, Minor electrical tasks, Flooring & carpet, Drywall, Interior and Exterior door hanging just to name a few of their skills. They also made a point to clean up after themselves on a daily basis. I would call them again.

Tip for consumers:
Great work. Not a single complaint. I will definitely use them again in the near future.

Service
Value
Shipping
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Thumbnail of user michaelb6468
New York
1 review
0 helpful votes
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July 19th, 2021

Sage Painting in Butler Pa. The very best! Sally And Gene the owners and main painters on the job are Fantastic! Pricing is very competitive and their follow up was excellent. Always on time, did the complete project as requested. We reviewed requirements of the signed contract before starting and walked thru at the end. They stated 3 days to complete the job and in 3 days it was done to my satisfaction. Painting of the walls and base boards was meticulous. Colors we selected we right on. I will definitely use them again in the future. Michael B Butler Township Pa

Thumbnail of user danielleh469
AngiSupport -. – Angi (formerly Angie's List) Rep

Hi Michael, Thank you for such a positive review! We are so happy to see that you've found a pro you can entrust your future painting projects with. Be sure to leave your feedback for them if you haven't already by writing them a review on the app, or by calling our review hotline at 866-986-5478. -AngiSupport

Thumbnail of user jamesd3625
Texas
1 review
0 helpful votes
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May 11th, 2022

Have nothing but high praise for Ready Hands Handyman. Used them for a couple jobs including some plumbing and carpentry work. Received skilled quality work in a very timely manner. Pleasure to work with. 5 stars +

Tip for consumers:
Honest and hard working

Products used:
labor

Service
Value
Quality
Thumbnail of user lm136
Arkansas
1 review
0 helpful votes
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August 13th, 2017

I highly recommend David Gomez and his team for exterior home painting at Lake Monticello. They did an excellent job in a timely fashion. They were knowledgeable about the type of paint I would need for vinyl siding and David gave me his discount to purchase the paint. There was never anything inappropriate while they were working here. David's price was quite reasonable as well. I would trust them anytime to complete a job!

Service
Value
Quality
Thumbnail of user edwards1498
California
1 review
0 helpful votes
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July 9th, 2022

Intelligent, thorough and made sure every nut, bolt etc was intact. I'm physically unable to do it. Juan Reyes was great, and better, a good man.

Made sure no extra bolts, nuts or nails were not used

Tip for consumers:
Do your independent research. I did and it tuned out wonderfully.

Products used:
Bathroom storage

Service
Value
Shipping
Quality
Thumbnail of user williama1952
Bangladesh
1 review
0 helpful votes
  • Send Message
November 5th, 2022
Verified purchase

We had Legacy come out to our property and give us an estimate on our block wall. They were very fair, and their quote was put together so professional. They were not the cheapest, but they were the most professional and had a longer warranty than anyone else that came out. We hired them and they did an exceptional job! Definitely will hire them again if I am in any need of masonry work.

Thumbnail of user drewd156
Illinois
1 review
0 helpful votes
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August 24th, 2022

I own a small painting company that is just getting started. Signed up with Angi and before my account was even finished being approved, my phone was inundated with calls from digital marketing companies. Seriously, 10+ calls a day from different companies that all had the exact same script. I know they got my info from Angi because Angi made a small error in my address and every single one of these solicitors had that same error. Pair that with the discovery that a large majority of the leads and "opportunities" they sell to contractors are just people curious about pricing. In my line of work, most leads are $100+, which would add up really fast with leads not being ready to hire someone in the immediate future.

The customer service staff were always very pleasant and easy to deal with, even when cancelling my account. Hence the 4/5 service rating. 100% not worth the cost or inconvenience, though.

Tip for consumers:
Be warned this service will end up costing you upwards of 30-40% of the revenue you generate from it, and it seems that there are a plethora of online vendors who troll the directory for contractor phone numbers. Your money is better spent elsewhere.

Products used:
Angi Leads, as a contractor

Thumbnail of user aliy52
Georgia
1 review
0 helpful votes
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April 2nd, 2022

This is a warning to everyone: BEWARE. They are a scam. After asking several times what the fees would be I was assured one thing just to charge me $400 in 2 days of opening an account. I never even went to any of their houses or spoke to them. None of the leads were working numbers & they don't give you the option to request credit back for most of them. Now I have been trying to cancel for over a month now, there is no correct department to call everyone just transfers me somewhere else. They ended up offering me free credit for the inconvenience & ended up charging me anyways. I called back, finally reached someone & they cancelled my account for me. Now a month later, I'm being threatened to go to collections & now there is no one to contact to cancel me correctly still. ABSOLUTE SCAM. Stay away!

Thumbnail of user moet15
New York
1 review
0 helpful votes
  • Send Message
June 30th, 2022

Their scammers. Charged me for whole year of service and hasn't provided any service what's so ever. They also said we are giving your money back. I also ask for their supervisor and he said there is no one you can talk to besides him.

Tip for consumers:
Stay away from Angi Leads

Products used:
Nothing

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Value
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Thumbnail of user bradleyb323
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 1st, 2022

Gave Angie's list contractor. $******* contractor started work. Went out of business. Took off with money. Left kitchen open with cold air flowing in left dumpster am porta potty. Don't expect them to finish your job. You can expect. To kiss your money goodbye. They never stood by thier contractor. Better off using. Phone book.

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Marilyn M.
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