Angi (formerly Angie's List) has a rating of 2.4 stars from 2,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Angi (formerly Angie's List) most frequently mention customer service, home advisor, and credit card problems. Angi (formerly Angie's List) ranks 125th among Local Reviews sites.
This company does not typically respond to reviews
Roman and Alex did a great job with my move. They were efficient and careful with my items. The price was fair and the service was excellent
I scheduled a duct/vent cleaning service through Angi last week. I wanted them to pick the contractor, just a qualified person, and they gave me a reasonable quote. I accepted. I got a confirmation of a match (the first on Friday October 4 at 8:41 am) for today - October 10, at 8 am. Later that same day, I got a second confirmation at 5:12 pm. I was puzzled at this, but OK. On Monday, October 7, I got a third confirmation at 11:55 am. Puzzled, I went online and looked at my booking, and yes, there was the named contractor - I sent him a message basically just acknowledging that I knew he was my contractor. All looked fine - and I spent a lot of time on Tuesday moving furniture and other stuff so there was clear access to every vent, vacumed each room, cleared pathways from any doorway they might need to use, etc. At 6:15 am - I get a text that my booking starts at 8:00 am. Then at 7:30 am, I get a text message that "unfortunately we were unable to match you with a top-rate pro for your service... we have rescheduled you for Sunday October 13 at 3 pm...". Thirty minutes notice that NO ONE was going to show for an appointment confirmed right through yesterday. I cancelled that booking, and now they won't let me write an honest review, because I didn't actually "hire" the contractor! So my honest review goes here. I will hire someone else, because Angi has wasted a good bit of my time, and I have no confidence at all that anyone will show up on Sunday either.
My husband and I recently moved. We had been told that John Mitchell's, "TWO GUYS AND A TRUCK" Movers in Anderson, IN was very good. We called and they came out gave us a price, set it all up. The day of our move the crew of three young men showed up on time and went to work. Jordan, Brad and Brody were very professional. They were so attentive to our needs and made assured our move went very smoothly.
A great crew, and a great reflection on your company. Thank You all so much.
Jim and Janice Mudd
Unbelievable, they send a electrician to the house and fix 2 outlets which he did. When he finished the job he tells me how Angie only pays him 90 dollars for this job and that I owe him another $50.00 plus $20.00 for the parts he bought. Don't have a problem with the 20.00 for parts but 50.00 where I run into some problems for me. But I payed him, when i called back to talk some one at Angie some guy answered in Philippines. Had to explain everything twice, when I asked to speak with a supervisor he said he will put me on the list. OK weird but OK. Is this how you handle your clients Angie? This is reticules do better. Overcharged and ripped off, not a good feeling.
They send people to do work and they show up without having the basic materials to perform the job. An electrician without romex cable. I was told that I would have to purchase it AT my appointment. Job never got done but I was still charged $305.
Tip for consumers:
Call your own electrician. Don't get it from Angi
Patriot Projects does amazing work. If you are looking for dependable, skilled workers you will be so impressed with Stewart and his crew! If you want someone who is cost conscious, communicates well, and never have a surprise cost or quality. This is your group! So glad they were and are on Angi!
We are a contractor who signed up with Home Advisor/now Angi and the leads we are sent and paying a lot of money for are often people expecting free service. We found that HA/Angi is paying for Google Ad Words related to free services in our industry. Many of the leads we are paying for are also looking for the wrong service, have incorrect contact information or say they never inquired, and when we request a refund most are denied. Recently we became entangled in a trademark infringement issue with another local company offering the same services under our name, Angi refuses to remove the non-licensed, infringer from their site. If you are a contractor, spend your advertising dollars elsewhere. If you are a consumer, do a search on Google rather than costing multiple contractors a lot of money to be sold your contact info.
Tip for consumers:
Don't. You will spend so much money on advertising and so few of the leads are legit that your profit margin will be non existent.
Products used:
Leads interested in Junk Removal services
Try finding a particular contractor or company and the site freezes. Attempts to get back on the site are futile.If you try to call Customer Service, you're told that unless you have an upgraded membership, you have to e-mail. You'd do better with Yelp or Google Review.
Javier, s tree service did a great job trimming and removing our trees. They did a good job on clean up as well. Their pricing was also very fair for the job done. We would highly recommend them. If you are looking for a professional job well done, give them a call.
Three tree companies came and gave me quotes. Omega Tree Service initially quoted $1300., but dropped it to $1200. When I said it was too high and he kept lecturing me on the cost of insurance. I hired another company, also on Angi, fully insured, and for the exact same job for $450.!
I had been with Angie's List previously and it is a great concept and very helpful in finding and vetting contractors. However, I'm only giving Angi 4 stars (and not 5) for this reason: I was unable to get help finding a contractor to install a swim spa I purchased. I just wrote a review for the contractor I used, which was referred by the spa dealer. But not being able to find other contractors to have choices was sub optimal - and this is where Angi should be able to help (but didn't). I needed brick patio demo and repair for the install and do a bunch of electrical work. It would be great if you could add a category for that.
Thanks to 96 Home Maintenance, I was able to get a bunch of things crossed off my to do list. From a leak in the kitchen sink to a plumbing issue in the bathroom. My husband just called them back to help him with an electrical project.
Bugs started creeping around. Called ABC Pest Control. Ryan came and assessed the problem, explained the process and did a great job eliminating the pest. He will return every two months to inspect and spray.
The pros I paid for to build my furniture I order through Wayfair never showed up. I rebooked and still no show. I asked for a refund and it takes 4-5 WEEKS not days to refund my money. This is the worst company. Don't purchase it on Wayfair to have someone build your product!
Raymond of South American Flooring has a work ethic that is amazing! I hired him to tile a shower area, put down vinyl plank flooring as well as tile a kitchen backsplash. He was the second hire for this project, and so had to remove all the work that had been previously done by a disreputable contractor. He patiently worked long hours (always showing up when he said he would!) to achieve the results he and I wanted. He had great attention to detail even late in the day or into the evening... yes into the evening! He totally cleaned up all areas that he was working in and even took away all accumulated trash. The result of his work was awesome! I have never hired a more honest, hard working as well as skilled person to work in my home.
We needed a handyman to fix a water leak around a window, replace molding, and repaint. We contacted multiple handyman businesses and, to be frank, Hawthorne Rx Home Repair was the only outfit that could get out to us in a timely fashion. We are very happy with the experience and happy that we were able to get a highly rated repair person who did quality work.
I am very pleased with the Angie website. Most recently this website enabled me to find a cleaning service after my being frustrated with two duds. Angie connected me with the service I needed, service that performed and delivered a solution to my problem.
Tip for consumers:
If you are going to do a review, first find out how to get a Proof of Purchase.
Otherwise, I am thrilled with the Angie website and work by Kae Lee Cleaning Solutions.
Products used:
Cleaning Service.
Angieslist does not allow business owners to take a homeowner to court no matter how bad or bogus the review is! I was thankfully banned and had my Super Service Award removed 2 days after I won it. Angieslist had a record of my conversation with the homeowner through their online server and that admitted I was telling the truth and they still banned me.
Thankfully this was a blessing for my company because Angieslist has changed their algorithm which is a waste of money that will not bring customers to your business!
I hate Angieslist and I wish them nothing but the worst!
I used their service to hire a pro to install handicap grab bars for my elderly disabled mother. The pro showed up early and I thought all was well… until my mom grabbed the bar and I discovered it was loose. I checked the other two bars and another bar was also loose. The third bar was fine. I contacted Angi list customer service and was told, without them asking for proof…ie pictures… that the pro completed the job and would be paid accordingly. Are you serious? And just like that, my concerns were dismissed. Never again and if you are reading this, you might want to hire thru thumbtack or simply google and read the reviews first. Signed, disgusted 163.00 later
Just used Angi list to have my washer hauled off. Big Bob's Hauling called minutes after I requested a quote and arrived within the hour. Quickest response I have ever had. The Price was right and the washer is out of my basement. If you need something hauled call Big Bob's Hauling soon. With this work ethic this person is going to building a big business and will be hard to get as quickly as I did in the future. No fuss no mess just business.
Deeper clean than any house cleaner I have had in over 20 years. Windows, baseboards, carpet, hardwood floors, kitchen, bathrooms and bedrooms were spotless. Rise N Shine strips the sheets on my bed, puts clean sheets on and makes the bed... every time!
We moved into our home several months ago and realized our deck was not protected from water intrusion (it wasn't flashed). We found Ben of Lord Family Development through Nextdoor. After having him come out and review the job requirements we hired him to do the work. Ben was amazing. He gave us a fair bid, came when he said he would, kept the work site clean and completed the job in a professional and thorough way. We have a fence that needs to be rebuilt and we will be having Ben do the job. Besides having an excellent work ethic, Ben is a pleasure to be around.
I had to leave a review for this cleaning company! Its hard to find reliable, detail oriented people to clean for you these days. But The Kleaning Company did an outstanding job on my house. Very professional but friendly and GREAT cleaning services!
Products used:
The Kleaning Company
I booked a job on this website and added my card. The people they sent out couldn't complete the door installation. They left after 38 minutes and told me they will be back but never returned. I made several calls to Angi's customer service department, asking them to remove my card from their records with no results. Luckily, I locked my credit card the day I added to the account. Since then, they have made multiple attempts to charge my credit card for a service I didn't not receive. I eventually, cancelled it and this happened several weeks ago. Just today 10/10 I'm still getting emails from them attempting to charge my card. Now, I'm reporting them to the better business bureau
Tip for consumers:
They sent qualified installers.
Excellent. Mal was very responsive through all the twists and turns the project took with the supply chain delays caused by the pandemic. Realistic expectations were set and met. We never wondered what was going on while the process was working its way through.
I have been with angis for many years and the leads are terrible, the customer service is not worth mentioning, many thousands of dollars wasted, the business model is to suck as much money out of the the vendor as possible, was with service magic for decades and it got ruined and same people bought Angis and I knew it was only a matter of time that it would be ruined also. Please do not even entertain wasting your money for terrible leads and customer service;
Tip for consumers:
What a terrible company angis list is and 0 ranking on better business bureau and finally I wasted a great deal of money and wish I would have done my homework better.
DG was responsible for providing service to help install kitchen appliances. His work was exceptional. He was very diligent to make sure every thing was done correctly. He kept his work area very clean finished in a timely manner. I can highly recommend him.
Thank you for the great review, and we're happy to hear that Patriot Projects did such wonderful work! If you have not done so already, please be sure to leave a review on their profile as well.