Art.com

I had an issue with their contract shipper (FedEx) who failed to honor my vacation hold set up on the FedEx account manager, lied about the delivery being made during the vacation hold, although we could see the package on the front step via our security camera, and refused to pick up the merchandise even though they were not supposed to have delivered it. Art.com responded immediately to my complaint with a full credit on the cost of shipping my order. Couldn't ask for a better outcome, although FedEx should be making amends, not Art.com.

I've notified art.com repeatedly that they are selling bootlegged copies of copies my Civil Rights Photographs, most notably of James Peck, a badly beaten Freedom Rider in 1961.

They tell me to fill out forms, etc, etc. I'm old and don't have a Secretary to handle copy right thieves.

Art.con is a disreputable company that has stolen my work.

A few years ago, I purchased two map prints. Now I'd like the frames. I went back online to purchase the frames. Not only will Art.com not sell you the frames after you've purchased prints (you have to buy all at the same time), but I see that the prints now cost a fraction of what I paid for them years ago. I paid just under what prints + frames now cost, for prints only. I wrote to customer service stating my disappointment on both points. They still won't sell me just the frames. I was gouged and still don't have frames. Insult to injury. I can't shop here on principle.

Found my purchases to be good ones but, and this is consistent throughout all the purchases, their shipping is horrific. Absolutely horrific! I now purchase from other sites that give consistent two-day delivery.

The tracking app hasn't worked since I ordered my artwork. Nobody responds to emails. They keep promising delivery the next day, it never happens. I finally called Visa and filed a complaint with my credit card company and they're going to take care of canceling the order.

I am very surprised to read all of the negative reviews. I just ordered a piece called Greetings from Dubuque, Iowa. My order came less than a week after I ordered it! I bought a frame elsewhere and framed it hung it up immediately. I posted a picture of it on Facebook and linked to art.com in case anyone was interested!

The selection is wide, I found everything I was looking for quickly. Prints are often available in several sizes, and are of good quality. The packaging is good, the shipment is quick, and the prices are reasonable.If you want good art reproductions at reasonable prices, shop here, find a reasonable framer, and enjoy. An excellent experience. My apartment looks a lot better now, and no more Thrift Shop art.

Ordered a print on canvas after searching forever. The colors are COMPLETELY wrong, it looks like an abstract painting, NOT a high quality photo, and the color scheme in the photo on the site is literally unrecognizable in real life.

Also, I paid for expedited shipping and it showed up 10 days later after being rescheduled at the last moment while the package was en route.

Had 3 other prints to add to the collection for this very special gift and aside from being terribly embarrassed at what actually showed up as the present to my person, cannot complete the series with such horrible quality and faulty delivery. Never again.

After ordering I requested they leave the Art.com sticker OFF the back of the pieces because they are for resale, impossible to take off, and damage the backing. I was absolutely assured there would be NO stickers on the back of the order. Guess what? All the pieces had their dumb sticker on the back. When I brought the issue up with CS on chat they gave me the runaround, told me the sticker wasn't optional, then basically called me a liar regarding the past chat. 100% satisfaction guaranteed, huh? They offered me a 10% discount on my next order. You'd think a company called ART.COM had heard of white label packaging. I'm never giving them another dime. Complete BS.

I have ordered 2 framed prints. Delivery was fine, condition of frame good, but in both cases pictures are far darker than on the web site. In one case, almost too dark. Details seen on the site are not noticeable in the prints. Disappointing.

Your typical middle man website... They don't print anything - everything is out sourced to different printers and every single piece is different. I ordered 4 prints, everyone of them are on a different paper stock & every single one had creases, dings, etc! Not to mention it's. Been 6 weeks & I'm still waiting on a print. Don't waste you time.

I ordered a product that said "will arrive by". It did not arrive by that date. I arrived several days later. The option customer service gave is return unopened for a refund, but minus the shipping cost. Had they not stated "will receive by" there would not have been an issue. I would have gladly paid for quicker shipping to receive when needed. Customer service sucks!

I ordered two of her pictures for our bathroom! And I have not received them. This company keeps me on hold on the phone. I was told that their was a shortage of UV plastic glass and so I opted for another glass. To date, October 3,2019, nothing has been received. This company needs to get their act together. Very very irritating.

I ordered five prints and while three of them were delivered within a couple of weeks, one other remained somewhere in transit. After five weeks of waiting, I canceled that order and ordered another print. That was two weeks ago and I'm still waiting. Curiously, I went to the Fed Ex site yesterday and checked the tracking number; it said it would be delivered today. I just checked again and now it says the delivery date "may" be in another ten days.

That's the last time I'll buy from art.com.

I purchased a print for a gift. I did not open it. After the item was opened, it was discovered it was too big. Upon my notification of it not fitting, I tried to return it, only to be told I was responsible for shipping. When I received the print I noticed the print was blurry and terrible quality. I had to pay $63.00 to return it! Do not buy from them!

What a horrible experience. Someone ordered something in their name using my address. I contacted them in order to find out if the customer used any of my credit cards, etc. I didn't ask for specific information on what form of payment other than try to find out if it was in fact in the customers or my name. They told me I had to try to find the information on my own and if I had an issue to file a fraud claim with my financial institution. I understand they can't give me all the information due to privacy issues, but seriously, you are so anti customer and so pro fraud that you wouldn't even assist in any way? It's a shame that they would treat potential fraudsters better than anyone else.

My recent order was processed and sent quickly. It was framed well and arrived in great condition. But I was less than impressed with the quality of the giclee print. It was slightly blurry.Other print I have ordered have been fine. So maybe just a fluke?

Easy web-site to navigate, but I am uncomfortable with their constant coupon discounts... hard to know what the real price is from the "sale" price.

We ordered a framed print well over two weeks ago. FedEx reported that it was damaged. Not a word from Art.com. I finally contacted them and they acknowledged that it was damaged and that they would "expedite" a second one. After a week, FedEx reported that it was delayed. I contacted Art.com and this one is apparently lost. Give me the refund. Lousy customer service and they should also consider switching delivery services.

I ordered artwork title " the dance"... Very fast delivery item was packaged securely... the painting was more than I expected very beautiful print bright pop out colors... I'm over the moon with my purchase.

They want you to buy pictures and create "wall decor". Then, when you receive the product with the intent of creating wall decor, using the same subject theme and you even order the same frame or matting and most importantly, the same size, they come out being 3/4" difference in height. You don't notice the difference in width so much as you do the difference in height when you set them next to each other. They (in my case "Stephanie" who was nasty and rude) just point out the disclaimers. Don't go here. They always run late and when you contact them they treat you like you are out of your mind for saying anything and make you feel like dirt. Don't go here. You have been advised.

I gave them my email address and received an email from them that said I would get a $25.00 on my first order. I picked something out and when I placed it in the cart a message came up that my cart had to be $150.00 or more in order to get this discount. I scoured the email for that disclosure but it was no where to be found. I will not purchase anything from them. I feel like they are creating a bait and switch.

Please do not order anything from All Posters or Art.com! This was the worst experience I've had in all of the online orders I've ever made. I recently placed my order online and was charged on my card immediately after I placed the order. I never received a confirmation email or receipt. I spent 3 days on the phone with multiple representatives from the company, all of which said that I never placed an order, and that I was not even in their system. They said they had no record of my order, even though that had already charged my credit card! Their representatives hung up on me twice, and many others failed to contact me via email like promised. They always said that they had their manager looking into it, but I never heard back. It took days of contacting the company and my bank to get my money back. They were never going to ship the posters I ordered. Overall, stay AWAY from this company!

I had a lot of home redecorating projects going on and finally got to the position to start putting up pictures. I opened a previously unopened shipment from Art.com and found it creased. I contacted them and they said that it had passed the 45 day return date and would not accept it. Even though it was their fault that it was shipped poorly. I really should have read previous reviews and not ordered from them in the 1st place. In addition, they accidently shipped a picture to me that I did not order. The poor person in Marrieta, California that did not receive it!