business logo of Ashton Drake
How would you rate Ashton Drake?
grey star
grey star
grey star
grey star
grey star
Pennsylvania
1 review
0 helpful votes
Follow Nakiaya K.
Unfollow Nakiaya K.
Send Message
Share Review
Report Review

This was the worst doll ever her hair is falling out both leg broke and her arm broke and her eyelashes came out and this is not the first doll that did this you lost my service

Date of experience: August 29, 2023
Kansas
1 review
1 helpful vote
Follow Jaleena S.
Unfollow Jaleena S.
Send Message
Share Review
Report Review

Affordable reborn dolls
October 17, 2021

I bought a silicone doll from this company, and had ever owned a silicone baby before. So I wasn't sure what to expect. When I opened the package, my doll was carefully wrapped and she was so cute! I love how soft she was, and her outfit was adorable. In case you're wondering, I ordered "Gabrielle", which is their cutest doll in my opinion. Her hair is curly and soft, and her dress is floral print with bloomers. Later on, I discovered that silicone dolls can be casted in softer silicone that the True Touch Silicone offered by Ashton Drake. So I ended up ordering a higher-quality doll eventually, which cost ALOT more than Gabby did. Overall, if you want a nice doll that's under $300, Ashton Drake is a good choice. But if you can afford to buy a more expensive doll, I think they are much better.

Date of experience: October 15, 2021
Texas
1 review
3 helpful votes
Follow Gabriela M.
Unfollow Gabriela M.
Send Message
Share Review
Report Review

I ordered Ashton Drakes's Little Peanut by Tasha Edenholm and she is absolutely gorgeous. She looks 10x better than she does in the *******@ashtondrake.com you guys are AMAZING and if you're planning on buying Little Peanut, ignore the bad reviews, she's absolutely worth the money. She weighs about 5-6 pounds, has a beautiful baby powder scent, came in an adorable elephant onesie, a cute pink hat, her hair was in a hairnet under her pink newborn hat, and her details were absolutely flawless. Peanut has beautiful blue eyes and curly brown hair with a bow in it. I'm literally so sorry for the bad camera quality but here are some pics of miss Peanut. I absolutely love her and I fell in love with her before I even open the box and when I saw her, I died inside like she's absolutely beautiful. I might wanna wrap it up here, I hope this review is helpful and I would give this buy 10 stars if I could.

Date of experience: September 7, 2022
Texas
1 review
0 helpful votes
Follow Esmeralda L.
Unfollow Esmeralda L.
Send Message
Share Review
Report Review

Thank you for our beautiful silicone baby dolls. My mother and I are in Love with them. They're just perfect 🥰 Thank you for my mom's smile😊

Loading...
Tasha is just beautiful.
My mom has always loved dolls, but she just in love with Chloe.
Date of experience: January 20, 2024
Pennsylvania
1 review
2 helpful votes
Follow Amanda M.
Unfollow Amanda M.
Send Message
Share Review
Report Review

Bad company.
March 16, 2021

I had to leave a review and contact them to get a refund. Customer service is horrible. After I got the refund they kept harrassing me to pay them for the returned doll and claim I own them money for a chargeback which wellsfargo already issued them a refund even ashton drake agent admitted it is an error on their end and to disregard their invoice in January. Then they sent another invoice asking for money I dont own them. I told them to call my bank and they refused n rather harrass me. I file a police report on them and dispute their invoice.

Date of experience: March 15, 2021
Illinois
1 review
1 helpful vote
Follow Dawn S.
Unfollow Dawn S.
Send Message
Share Review
Report Review

Beautiful dolls
December 6, 2022

Ashton drake has the most beautiful dolls. They are made perfectly and the financing is great for everyone's budget who loves dolls.

Date of experience: December 5, 2022
Michigan
1 review
18 helpful votes
Follow Kayla P.
Unfollow Kayla P.
Send Message
Share Review
Report Review

SCAM!
November 26, 2020

This company is a scam. The doll I ordered in no way matches the photos advertised or the written description by Ashton Drake. Customer service is unreachable. I'm appalled at the product I received.

+2
Date of experience: November 26, 2020
Florida
1 review
1 helpful vote
Follow Elizabeth C.
Unfollow Elizabeth C.
Send Message
Share Review
Report Review

Happy with my doll
May 10, 2023

My doll Alicia over met my expectations she is so pretty and looks so real. I know my mom is going to love it.

Date of experience: May 10, 2023
Pakistan
2 reviews
1 helpful vote
Follow Dane W.
Unfollow Dane W.
Send Message
Share Review
Report Review

I love my “Little Peanut” doll and her... 5/5 thanks for your service ashtondrake.com is best <3. This is absoulately the best site ever.

Date of experience: September 30, 2021
Pakistan
1 review
1 helpful vote
Follow Butland J.
Unfollow Butland J.
Send Message
Share Review
Report Review

Beautiful doll and fast shipping. Couldn't get any better they are providing great solutions. Thanks ashtondrake.com

Date of experience: September 30, 2021
Ohio
2 reviews
0 helpful votes
Follow Leah S.
Unfollow Leah S.
Send Message
Share Review
Report Review

It was ok
December 6, 2021

I purchased two dolls on 11/28/21 and after an unhelpful interaction with customer services and a few days of sweating it out hoping that the items would arrive on time, I got them. The dolls didn't quite look as pictured, the hair online looked much nicer than what was received. I don't know that I would order again because I think that the quality was just ok given the price. The service was also lacking. Overall, I was glad to get my order and my nieces were happy but I'm sure there are better options available.

Date of experience: December 6, 2021
California
2 reviews
5 helpful votes
Follow Keely B.
Unfollow Keely B.
Send Message
Share Review
Report Review

Not worth the money
January 19, 2022

I recently purchased a monkey doll (Clementine) from Ashton-Drake and I was very disappointed with the quality of the doll. Ashton-Drake does a good job of displaying a great product, but the actual doll looks cheap and not worth what it cost.
I would try to send the doll back but I already did my own modifications on the doll to make it appear more life like. I'm very disappointed with both Ashton-Drake and myself for not doing more research. I wouldn't recommend them if you are wanting a life like doll.

Date of experience: January 19, 2022
North Carolina
1 review
1 helpful vote
Follow Tammy E.
Unfollow Tammy E.
Send Message
Share Review
Report Review

Ashton Drake uses a prototype in the ad pictures. Then you get a doll that looks nothing like the pictures. I've returned all 4-6 doll I've ordered, for myself. I ordered 3 others for children and they loved them. I kept those only.
They used to have beautiful babies!
Look online on eBay or other online sites and shop for vintage AD babies. I found one that it's eyes open and close.
They tried to fix something that wasn't broken. And everything is made in China!
Unfortunately I don't have pictures but I just ordered and kept the set of small twins for my granddaughters for Christmas. They are in love with them!

Date of experience: January 12, 2021
New York
5 reviews
20 helpful votes
Follow Lacey F.
Unfollow Lacey F.
Send Message
Share Review
Report Review

I ordered 2 dolls and they do not look real in any way. Their hair looks like Michael Myers and they don't even resemble the pictured doll that you think your ordering. However they did return my money for the 1st one very quickly. The breathing cooing doll did what it said but it didn't seem close to real. We kept the 2nd because my daughter loves it and did not want me to send it back. She's 4. Yes they are supposed to be collectable but it they aren't worth collecting

Date of experience: August 23, 2016
Virginia
1 review
3 helpful votes
Follow Stu N.
Unfollow Stu N.
Send Message
Share Review
Report Review

My wife thought she was ordering one small baby-doll from Ashton Drake, however they started sending her others on a regular basis. Numerous phone calls were made in an attempt to cancel whatever "subscription" they placed her on (without her pernission), yet they were unwilling or unable to cancel, so we received several more, which we paid for while continuing to try and cancel any future orders. We finally refused delivery through USPS, so the last doll was returned back to them. They billed us anyway, resulting in several more phone calls and emails (without resolutiohn). We refused to pay for the last doll that was returned, and they proceeded to refer us to collections. This has now been over a year and they have now referred us to an outside collection agency. This matter is now being referred to the Attorney General's office here in Virginia for fraud, and we are retaining private consel to file an action be reimbursed for the time spent trying to resolve this $38 issue.

Date of experience: October 20, 2022
New York
1 review
1 helpful vote
Follow Shaniece B.
Unfollow Shaniece B.
Send Message
Share Review
Report Review

Dolls were purchased in September delivery said they would be shipped in October went to check on the status today because they were supposed to be here this week says the end of November now the first three orders I had came on time with no issues now im again waiting
An entire month

Date of experience: October 17, 2022
Missouri
1 review
1 helpful vote
Follow Rebecca A.
Unfollow Rebecca A.
Send Message
Share Review
Report Review

He's just as described and looks just like the picture. The artist who did his sculpt did a great job and the price is good.

Date of experience: April 11, 2023
Ohio
1 review
5 helpful votes
Follow Michele H.
Unfollow Michele H.
Send Message
Share Review
Report Review

I ordered baby Katie and the baby does not look like what is on their webpage. Not happy at all! To late to return I needed this for a gift

Date of experience: October 28, 2022
Maine
2 reviews
4 helpful votes
Follow Christopher Y.
Unfollow Christopher Y.
Send Message
Share Review
Report Review

Scam or Bad Business
February 17, 2023

They offer an installment plan but when you do this they full charge you causing your bank account to go overdraft. Do not use them!

Date of experience: February 17, 2023
New York
1 review
7 helpful votes
Follow Chloe H.
Unfollow Chloe H.
Send Message
Share Review
Report Review

I was told to wait 90 days for my doll to just BE MADE. And I said ok. Little did I know that I never even go the doll. I want a refund. It's been ATLEAST 4 years. Still waiting

Date of experience: May 30, 2020

Overview

Ashton Drake has a rating of 1.8 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ashton Drake most frequently mention and customer service. Ashton Drake ranks 272nd among Baby sites.

service
20
value
20
shipping
21
returns
14
quality
19
+39