website thubmnail of ASPCA
How would you rate ASPCA?
grey star
grey star
grey star
grey star
grey star
Tennessee
1 review
3 helpful votes
Follow Marc L.
Unfollow Marc L.
Send Message
Share Review
Report Review

I have contacted the aspca 2 times in the last 3 years and 2 dog are still at a abandon house. One is chained to a tree with no shelter( and his circle around the tree is getting smaller and smaller) the other dog is in a 5x5 pin and living in a rusty 55 gal drum. The grass in the yard is waist high and the house is has not been lived in at least the last three years. The owner comes by once a week and throws dog food out on the ground the water is rain water. They are out there rain or shine (and now it's over 100 degrees) it went down to below 0 and the dod at the tree curled up and was buried under the snow.when i called the aspca they said to call animal control ( animal control said call the sheriff, the sheriff went by and said the owner says there just animals and nothing he could do) but aspca spent more time with me on the phone trying to get me to donate and they'll sent me a tee shirt.i feel that after the second call for help I realize they quickly pass the buck, don't give a dam about these animals, put on a beautiful heart warming commercial, and just want you to buy that tee shirt. Mean while don't worry about those dogs they will eventually will die out in the weather. SAD,SO SAD

Date of experience: July 4, 2024
Washington
1 review
1 helpful vote
Follow Maria C.
Unfollow Maria C.
Send Message
Share Review
Report Review

They are a shame
March 12, 2024

I don't recommend it, they don't help they just keep your money. They are ashamed to promote that they rescue and help you with your pets' emergencies, you pay monthly so that they do not respond when you need to apply what they offer you.

Date of experience: March 12, 2024
Texas
1 review
4 helpful votes
Follow debbie N.
Unfollow debbie N.
Send Message
Share Review
Report Review

The President
December 7, 2024

Before people donate their hard-earned money they need to know the president receives a million dollar salary a year. He could easily cut it in Half and that's enough money for anybody to live on and donate the other half to help the animals. I was shocked and quit donating immediately. I donate my money to my local Hood County Animal control they do great work and they need the money. You should look into your local Animal rescuers and donate to them. All of that money goes to the shelter to take care of the animals who they rescue. At least I know my money's not going to one GREEDY man who cares very little about the animals or he would not be taking a MILLION DOLLAR a year salary

Date of experience: April 10, 2024
Kansas
1 review
2 helpful votes
Follow Hank D.
Unfollow Hank D.
Send Message
Share Review
Report Review

Needing more money
March 2, 2024

You guys would have alot of money if you cut the salaries of your CEO and higher ups and cut back on all the commercials. You do too much advertising and you barely help the animal shelters. Shane on you guys

Date of experience: March 2, 2024
Wyoming
1 review
8 helpful votes
Follow Deni S.
Unfollow Deni S.
Send Message
Share Review
Report Review

No help!
December 27, 2023

I called to try to find someone to rescue a golden retriever, that was dropped off close to my house in the county. It was 9 degrees last night. The representative wanted to send me to a web site that could help me find help for this beautiful dog.
The CEO makes over $900,000 per year. What does their CEO do? What does ASPCA do? Their ad says they are out rescuing animals but I don't believe it. They are asking for money on TV, but I got no help!

Date of experience: December 27, 2023
New York
2 reviews
7 helpful votes
Follow Stephen S.
Unfollow Stephen S.
Send Message
Share Review
Report Review

Never again
January 8, 2024

I will never donate to this charity again. I was a monthly donor for years. Nothing positive in the commercials. Who stands there filming these animals while they continue to suffer? I would stop their suffering immediately. Not stand there and film it. Disgusting.

Date of experience: January 8, 2024
Pennsylvania
29 reviews
12 helpful votes
Follow jemi a.
Unfollow jemi a.
Send Message
Share Review
Report Review

Best adoption experience
November 25, 2020

We got both of our cats from the ASPCA at separate times (both as kittens), and both of our experiences were lovely. They socialize their kittens and have information on the personality of each. They take care of the cats and vaccinate and neuter them before adoption (unless you adopt under 3 month old kittens, in which case you take them to get vaccinated free of charge once they're old enough). The staff is accommodating and kind, the process is pretty straightforward and not invasive, and they provide you with some food and toys to go with the cat after you adopt. If it's your first time getting a pet, they also give you a lot of good and necessary information.
Overall I've had a wonderful experience each time and I'm so glad to have my wonderful cats!

Date of experience: November 25, 2020
Ohio
1 review
2 helpful votes
Follow Connie B.
Unfollow Connie B.
Send Message
Share Review
Report Review

Help
May 29, 2023

I am so happy that all this good is been done for the animals, but I'd like to ask, can you show any pictures of the before and after of the dogs obtained. I don't know if all the money that I give is gone for not whether they're just going to die anyway, it gives us hope

Date of experience: May 27, 2023
Pennsylvania
1 review
2 helpful votes
Follow Johnathan T.
Unfollow Johnathan T.
Send Message
Share Review
Report Review

Pathetic
January 27, 2024

I think it's awful that you spend 40 percent of every dollar on TV adds. And your ceo with bonus and benifets makes a million a year if you truly cared for the animals then you don't need my money

Date of experience: January 27, 2024
New York
1 review
12 helpful votes
Follow Lisa G.
Unfollow Lisa G.
Send Message
Share Review
Report Review

I was at a recent charity event for another pet rescue and the ASPCA was there and donated $100,000 to help out a partner charity. However, their administrative phone lines are horrible *******700) no one picks up and if you are trying to get an animal spayed or neutered that's even more pathetic (try this number: *******692) it's their posted spay number. I confronted the well-paid executive about this as she boasted about their spay/neuter clinic (it does not exist!). Their hospital is marginal--basic clinic (do not bring a sick pet here) as they offer limited services. They do offer however reasonably prices private cremation services and adoption.

Date of experience: April 28, 2023

Overview

ASPCA has a rating of 1.5 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. ASPCA ranks 19th among Animal Rights sites.

service
15
value
12
shipping
8
returns
8
quality
10