I bought several t-shirts and within a few weeks all of them had little holes in the front. I brought them back to the store with my receipt but they wouldn't accept the return because I'd cut out the little tags inside (they were itchy). And the salesperson acted like a total jerk about it, like I was trying to return stolen goods even though I had the receipt. Never buying from them again.

No thanks and no way, to further sale. Took forever to reach my home mail. Returns? Fifteenth plus. I should get interest. Oh, worse, brand redid loyalty program. I lost 560 dollars with their rebrand and answer? Despite their assurance my points would travel over, did not. Called CS. Personnel said I would have a supervisor to return my call. Yup. Guessed it. No call back.

They stole money from me. Done. Absolutely the worse design and colors. Once again, who wears nor wants this unsatisfactory line that is unattractive plus stealing from customers? Not me.

I recently placed an order in December. I waited for the item for 2 months on backorder. When I went to check if it had shipped the order said cancelled. I called and they said my card was declined and they transferred me to synchrony. Synchrony Visa Athleta card company said that wasn't true. No charges were attempted or declined and they are sorry I was told that, my card is in excellent status. Don't waste your time. Apparently if they can't fulfill your order, they just make something up! I think I'll spend my money at an honest company with some integrity.

Bottom line - they only care about money and not customer satisfaction. They screwed up my order and refused to fix it. They have a color labeled on their site which is a light blue color, they sent me a navy instead. I brought it to their attention and included pictures of the colors they have listed and the color they sent me. They asked me to call them (on Superbowl Sunday). I have to say one of my biggest pet peves is when a company can fix something via email and ask that you call. Why? So you can wait on hold forever and have someone verbally give you the run around. They sent me another tank again, the wrong color came again. Several emails later and they still refuse to send me the correct color. I am done with Athleta and their horrible customer service. They also have a brand new person answering your emails, these people do not read your previous emails so you have to explain each and every time the same story. Lord help me they are the WORST!

I ordered 2 leggings, that weren't cheap. I received my items and didn't like them at all. Quality was garbage and not worth the price of them. I sent them back for a refund. First, they didn't want to refund me fully for the leggings. Second, I sent them back almost a month ago and have yet to receive my refund. First time I called,, they told me 10 business days. I waited and called again about getting my money back. Second time I called, they told me 15 business days. I waited 16 business days and still haven't received my refund. Called again and now there is a case that was filed to get my refund. Now I have to wait another 3-5 days just to be put through the ringer yet again. This was my first experience with this company and surely will be my last. Customer service is absolute garbage. I'm livid and I'll never ever give another penny to this awful company or any of their affiliates. I'll be sure to let all my friends and family know about this nonsense as well. Never have I ever had to wait this long for a refund after they received their product back from me. Shame on you Athleta! Never again!

I tried Athleta because I've had friends say how great it is. The clothing I did receive from my order was nice quality however, 1 of the items I ordered ended up not being available and it was the top part of the swimsuit I ordered. Sorry but I'm not just going to wear the bottoms... Then it was a nightmare to try to return the item. I ordered online and I will never do that again. If an item is gone then mark it gone. Absolute terrible online service. I will never order from them again.

I used to love Athleta. I have spent thousands of dollars on their leggings. The same leggings I have ordered for years no longer fit. They keep making changes to their products; unfortunately, these changes are not making products better, they are making them worse! The exact same pair of lettings no longer fits me. I read other reviews complaining about this. In addition, their customer service is terribel. Off to Lulu Lemon I go.