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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Cyrina Chen did an outstanding job on my custom chain. The RS77 custom lettering was extremely well made, clean, precise, and high quality. The craftsmanship exceeded my expectations, and the chain has a solid, premium feel.
Communication was smooth and professional throughout the entire process, and everything was delivered exactly as promised. I am very satisfied with the final product and would absolutely recommend Cyrina to anyone looking for high quality custom jewelry. I will definitely order again.
Once again, another perfect transaction.
Parts are exactly as described, excellent quality, and extremely great value for money. They were wrapped and secured well for shipping and arrived in perfect condition.
Shipping a little slow but no fault of anyone. It's what you get when you buy overseas and well well worth it for the money you save rather than buying locally. Some parts are not even available locally so having this platform to purchase is invaluable.
Thank You.
Un manque d'information sur le produit incompatible avec le chargeur d'origine de la marque constructeur
Hice una consulta tecnica, la respuesta fue rapida y aclaratoria.
Muy resolutivos
Todo perfecto, resguardan tu pago para sentirte seguro
Due to the interface and ease of ability communicating with companies, I have found it extremely easy to find great products on Alibaba. I will continue sourcing through this marketplace.
I have been with the supplier for the last few years on ordered shipment.
Their MOQ could be a little high but after try out the 1st sample order, it was satisfactory
Since then I did not look for other supplier.
Un esperienza bella che da la possibilità di avere coltelli molto belli a prezzi molto interessanti.
Reliable supplier. On-time delivery and good communication, even after delivery. The product quality is very good and durable.
La experiencia ha sido muy buena, la primera vez que compro en Alibaba y pensé que era más difícil pero hablando con el vendedor se me hizo todo muy fácil. Recomiendo cualquier duda escribir siempre al vendedor.
Its good to be counitnue buying by Alibaba but ther is one let the suppluers chose the very good quiilietes to be shipping i faced with my iphone 17 pro ios but not updating data which now useless to use it its XS10 and 11 now these phone no more updating
Gute Kommunikation bei Bestellung und während der Lieferung, schnelle, gute und sichere Lieferung - jedoch ein kleiner Fehler ist an der Gitarre!
I give Alibaba 100 stars rating! I had the best experience with customer service, quality of the product and shipping was also a great experience.
I have been dealing with Dongguan Maike Electronic Co., Ltd for a number of years and they have been providing LCD's and keyboards for our fleet of student devices. I have been very happy with the service and quality of parts.
Iwas wait an tvset but doen't work. The remote control is not the same showed in the manual. It is impossible to get channels. I don't know if the problem is between the possibily to change o PAL o SECAM. The result is no clanels a t all.
Sorry
Tout c'est bien passé avec l'un de leur fournisseur, ma commande concernait un colis de 150kg et à bien été livré dans les temps
La atención al cliente es excelente y el sistema de despacho y envío tambien muy eficiente
Muchas gracias
Using Alibaba provided a verifiable means to navigate the purchase of custom manufactured components. Unfortunately, the platform limits the total dollar amount that can be billed to a credit card which complicates final payment and incurs additional processing fees when making multiple payments.
May experience so far has been absolutely pleasant. With trade assurance I come buying with confidence. I have equally been fortunate to meet very trustworthy sellers.
Everything was managed very well for us.
We was everytime updated from Alibaba - so we was able to have a good contact from inquiry to delivery.
Thank you for very good cooperation.
I can highly recommend you to everyone.
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members