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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Due to the no reception in our area in Riyadh KSA. We weren't getting much speed. Only 18 Mbps Down and 0.8 Mbps Up. Which was very poor.
A combination of this antenna, 60cm Dish, LMR400 20m Coax in to my 5g router. I am getting amazing speeds. 600~700 Mbps down and 30~40 Mbps Up.
Also, very satisfied with the shipping. Due to my mistake, the delivery got held in customs. But seller helped me clear it. I am very thankful. 🙏
Also, 50% Cheap for the same quality as on AliExpress. 🔥
I was weary at first but as I started talking to the suppliers and getting good quality product it made me very happy to have an easy way to communicate and find the best deals. I can now save money because I am taking out the middle man. That money can be used towards my business!
He realizado bastantes pedidos y de momento no he tenido ningun problema con los proveedores, cosa que me inspira confianza para poder seguir adquiriendo productos para mi empresa atraves de la plataforma
Parabéns a toda equipe Alibaba, que nos conecta aos melhores fornecedores do mundo!
Mi experiencia con Alibaba fue muy positiva. El proceso de compra fue claro, el pago seguro y el proveedor mantuvo una comunicación constante y profesional. El envío se realizó dentro del tiempo estimado y pude dar seguimiento a todo el recorrido del paquete sin inconvenientes. La mercancía llegó en excelentes condiciones y exactamente como se había solicitado. Sin duda utilizaré la plataforma nuevamente.
Shenzhen WZH Technology Co., Ltd. delivered exactly as promised — professionally printed pendrives with both front and back full-color covers, and all MP3 albums perfectly preloaded.
The product quality is impeccable: clean printing, durable finish, and flawless USB performance. Every file was correctly transferred, with no errors. Communication was smooth, professional, and responsive from order to delivery. Timelines were respected, and the final result exceeded expectations.
I highly recommend this supplier for anyone looking for custom branded pendrives, music distribution USBs, or promotional storage products.
Estou muito satisfeita com a plataforma e com os fornecedores que fiz minhas compras. Me sinto segura em comprar por aqui.
Alibaba – A Reliable Marketplace with Excellent Service
Alibaba has proven to be one of the most reliable marketplaces I have ever used. The platform offers a wide variety of products, from everyday essentials to specialized items, all at competitive prices. What stands out most is the excellent customer service and the ease of communication with sellers. Orders arrive on time, and the quality of the products consistently meets expectations. The website is user-friendly, making browsing and purchasing simple and efficient. We have purchased from Alibaba multiple times and each experience has been positive. Overall, Alibaba combines great value, trustworthy sellers, and outstanding service. Highly recommended!
They make the most beautiful pins here. Beautiful colors and perfect quality. Vivian is very professional and always responds quickly. Very nice.
Muchas gracias muy buena experiencia en mi primer solicitud
Worldclass NINGBO YAK OUTDOOR SPORTS CO., LTD. Seller Sales and warehouse staff communication, provided photo & video proof of order being out together for shipment, provided copy of shipping label for just in case Customs situations. This boat is very high quality. The parts are easy to put together. Boat is not heavy, is easy to transport to your vehicle once you remove the middle joining screws on each side... it separate them in two pieces. What is great about a folding take apart boat? You can safely lock it inside your SUV or van so no one can steal it while you are inside eating, shopping, etc. I highly recommend this company and this product. You will not regret it and you will have lots of fun!
Alles prima gelaufen. Bestellung schnell und sicher gelaufen.
Very professional and responsive supplier. Excellent fabric and workmanship quality, clear communication, and fast shipping. Great attention to detail — I definitely recommend for OEM customisation.
My experience with wenzhou bags was really nice and with alibaba dont have any problem with DDP incoterms, everything goes smooth from china to spain. I will considered use again.
I am from Germany and I ordered from this company. My experience was very good. Communication was always clear and fast. They answered my messages very quickly and always helped me.
Everything we agreed was done. The products were sent on time and I received everything without problems.
I also asked them to find some items that were not in the listing. They found these items for me and organized everything. This was very nice and helpful.
I am very satisfied with this company. Good service and very friendly communication. I can recommend them to other buyers.
Quick response and excellent service had dealt with Alibaba before and have always had a very good service and still looking for more items trusted sellers and buyers
Thank you for your faithful follow-up after purchase. During the installation, the Japanese technicians lacked the necessary understanding, which caused some problems. Thanks to your follow-up, I was able to use it without any problems. Thank you very much.
I have ordered from Xiumin Zeng at Guangzhou Yongda Automotive Supplies Co., Ltd., in China. He is very professional and has good business sense. The product was delivered on time as estimated, and I am so happy with the product as it fits my car floor perfectly. I would gladly recommend him for his service.
Alibaba helps us trade with our partners from Asia. Finding a new partner is easy, and thanks to the reviews, it has a low risk. But the most important thing is that working with the well-known partners is very effective. Payment is fast, transparent and safe. My only suggestion is to develop the chat system as it is quite difficult to look back the history.
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members