• AuthenticateFirst

AuthenticateFirst

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Overview

AuthenticateFirst has a rating of 4.4 stars from 215 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AuthenticateFirst most frequently mention customer service, turnaround time, and high end. AuthenticateFirst ranks 27th among Business sites.

  • Service
    67
  • Value
    66
  • Shipping
    30
  • Returns
    26
  • Quality
    53
40
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How would you rate AuthenticateFirst?
Top Positive Review

“Go-to Authentication service!”

Shay H.
3/30/21

Whenever I'm in need of an authentication, I without a doubt use AuthenticateFirst! Their prices are fair and the turn around time is SO quick, sometimes even quicker than what they advertise. You can also order digital certificates for authentic items which come in super handy when you plan to resell! That peace of mind from knowing your item was professionally authenticated is always worth it!

Top Critical Review

“*sigh*”

Emerald E.
12/20/16

You cannot argue with a company that doesn't use common sense and is out to just make a buck. Don't fall for it, people. Look up their reviews - there are a TON of bad ones. TONS. And the fact that the company isn't willing to look into bettering their shady practices or even speak to people in a more kind and less condescending matter, really says a lot about their legitimacy. Some people live with themselves only because they are in denial about their bad behavior. Shame on you, AuthenticateFirst.

Reviews (215)

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customer service (18)
Thumbnail of user sarih4
1 review
1 helpful vote
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August 30th, 2018

I have used A1st several times with my LV purses. I have always received the best service. They only give their statement after very close examination, they do not hesitate to ask for more pictures if needed. That tells me, they are just not guessing, but really examine the items in question. I can truly recommend them and I surely will be a returning customer.

Thumbnail of user heathers367
1 review
1 helpful vote
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January 6th, 2019

I am very happy with Authenticate First and their services.
They have helped me with three different luxury items over the past two years and saved me a lot of issues with anxiety over the authenticity of my items.
I hope they stay in business forever!
They have prompt and courteous service and answer all questions by email within the day,
Whether or not they have been "paid"
For a service... that is the hallmark of a great company.

Thumbnail of user megans449
1 review
22 helpful votes
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May 4th, 2020

Their website has improved drastically. For the better! However, still the same grade A+ quality service! They really take the time to review each and every little detail and if something isn't clear enough, they'll ask you for more photos. I had my LV SLG authenticated as I bought it pre-loved and they've given me piece of mind. ALSO, they are the most affordable online authentication service I could find. You really can't beat it for $15 and another $10 for paperwork!

Thumbnail of user ginan5
G N. – AuthenticateFirst Rep

Thank you so much for the review! We truly appreciate you taking the time out of your busy schedule. We look forward to working with you again!

Thumbnail of user evetteh1
2 reviews
5 helpful votes
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August 15th, 2018

Name: ReplayFashions

I have used Authenticate First on more than one occasion and have always been very satisfied with them. My most recent experience resulted in extremely fast and efficient service! Reasonably priced. Confirmed my opinion of the item to be authenticated. Very satisfied and will definitely use again!

Thumbnail of user anastasiap41
1 review
0 helpful votes
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March 30th, 2021

I've authenticated various brands with them, they are excellent and fast. They saved me a lot of money recently when I inadvertently bought the best replica I've ever seen (it was a duplicate to the authentics in my existing collection, I would have NEVER picked up on it). I upgraded to their official authentication document and PayPal closed the case in two days' time. I was so relieved.

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Value
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Thumbnail of user kristenb199
1 review
0 helpful votes
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August 13th, 2019

Well worth the investment to authenticate a bag that we wanted to sell, but were not 100% sure of its authenticity. There are so many good fakes out there, it is reassuring to have a partner we can turn to in order to authenticate our bags for sale. Plus, it is a second pair of eyes in our authentication process, which adds value to our customers as well.

Thumbnail of user judieo
1 review
1 helpful vote
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August 22nd, 2018

I have hired Authenticate First to confirm the validity of a few bags including Hermès Birkin and Louis Vuitton. They are very good, provide details and confirm whether the item is authentic or not.

The company also enable a expedited service which for me, was extremely helpful. I highly recommend this company and I will continue to hire them for my authentication questions.

Thumbnail of user mahimaa2
1 review
0 helpful votes
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September 29th, 2019

This is the first time I used AuthenticateFirst, and I will definitely not be my last! They gave very clear instructions on how to upload photos (video tutorial included!) And also an estimated turnaround time. The turnaround was in fact quicker than estimated and I received an answer within a few hours.
This is genuinely an amazing company, great service and lovely staff. You have a loyal customer here now in the UK! Can not recommend enough! Thank you again.

Thumbnail of user martaz4
1 review
1 helpful vote
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September 20th, 2018

Marta from Sweden.
I have collected LV and Chanel for 6 years, mostly bags, and i buy mostly pre-owned. I have received bags with receipts to turn out being super fakes. With their help i received refunds. I´m very happy and satisfied with the help that i have received during the years. I would never take the risk to buy pre-loved without their help. There are so many dishonest sellers. You cant trust anyone. Thank you so much for all your help i´m so grateful.

Thumbnail of user trinas57
1 review
0 helpful votes
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April 5th, 2021

I chose to use Authenticate First after finding a designer top at the thrift. I wasn't sure if it was authentic, so I spent the extra money to check. I'm glad I went with my gut because it ended up being a replica.

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Quality
Thumbnail of user vincir
1 review
14 helpful votes
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December 22nd, 2019

I am beyond pleased with the quality of customer and authenticating service by Authenticate First. Your website is informative and easy to follow. Your service is also value for money for the peace of mind you get, and the turnaround time is testament to the overall quality outfit AF is. Thank you for taking the time to authenticate my beautiful vintage purchase. I'll definitely recommend and use your service again, no hesitation at all.

Thumbnail of user amyg848
1 review
0 helpful votes
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April 5th, 2021

I have been extremely satisfied with the services Authenticate First has provided my store over the past few months. They have been fast and efficient whenever I have used their service, asking questions and returning answers promptly. I would definitely recommend using them!

Service
Value
Shipping
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Thumbnail of user josianis
2 reviews
14 helpful votes
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January 17th, 2020

The service is fast and easy to request. I was able to certify that the item that I have bought as an authentic item, was actually a fake one, and I could get my money back. It's totally worthy the small fee!

Thumbnail of user janicer312
1 review
0 helpful votes
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May 7th, 2021

I was shopping for authentication services online and was very glad to find AuthenticateFirst. The process was quick and easy. The fee is reasonable too. I'll definitely comeback and recommend it to my friends.

Tip for consumers:
Take good and clear pictures of required images for easy processing.

Products used:
Authentication services

Service
Value
Quality
Thumbnail of user charitoc
1 review
1 helpful vote
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August 16th, 2018

Authenticated my online purchase, quick turnaround. Happy with the service, will use again. I feel confident with their opinion on the product, even spotted a near-miss when I almost purchased a fake.

Thumbnail of user sharonj222
2 reviews
13 helpful votes
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December 14th, 2019

I have used AuthenticateFirst on numerous occasions for designer handbag authentications and have always been extremely pleased with the service I received. I felt that the authentications were honest and thorough. Turnaround time was prompt and questions were answered in a timely manner. I would highly recommend using AuthenticateFirst for your authentication needs.

Products used:
Authentication services

Service
Value
Quality
Thumbnail of user carolinas38
1 review
12 helpful votes
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November 28th, 2019

Authenticate first is reliable, efficient and trustworthy. I got my CELINE bag authenticated and they responded promptly. I am definitely glad that I reached out to then rather than stay in doubt about the authenticity of my bag.

Thumbnail of user nancyb505
nancy b.
1 review
1 helpful vote
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August 20th, 2018

I was very pleased with the service I received from AuthenticateFirst. They were more than helpful and quick to respond when I had questions. I had trouble uploading my pictures and they helped me with that. I would definitely recommend them to anyone that needs to confirm their purchase of a high end item that needs to be verified.

Thumbnail of user nataliam96
2 reviews
1 helpful vote
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April 22nd, 2023
Verified purchase

Thank you for your high authentication speed! I used your service for the first time and will definitely use more. A very friendly site and a great photo selection feature for the certificate. Of the declared 24 hours, it took you 2,5 hours and you're done! Pure delight! Thank you! (For comparison, Real Authentication last time took 47 hours out of the declared 24 hours‍) Thanks again!

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Value
Quality
Thumbnail of user ginan5
G N. – AuthenticateFirst Rep

We sincerely thank you for the review! We are so pleased to know of your positive experience with Authenticate First! We hope to work with you again.

Thumbnail of user theresac541
1 review
0 helpful votes
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April 5th, 2021

Authenticating through Authenticate First was super easy! Just upload pictures, they review, and you get their expertise on whether the item is authentic or not. They also have varying options of in-person mail in or online or certification. Lots of options! Quick and easy to work with!

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Value
Shipping
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Thumbnail of user lilal12
1 review
10 helpful votes
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October 18th, 2019

Very quick, very fast, very thorough (asked for 1000pics., lol) but this is how you know your item will be turned upside down, inside out, and studied 100%, It is not oh yeah is real or yeah is fake, it is a thorough and professional job. The result might not be what you like to hear, (in my case it was a really good replica) but it gives one peace of mind. Thank you again

Thumbnail of user annh632
1 review
0 helpful votes
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March 30th, 2021

I had to get a quick turnaround on an item and it was a Sunday. I expected to get it the next business day but I got it later that night on Sunday! I have authenticated four items already. Will come back

Products used:
Purses wallet

Service
Value
Thumbnail of user florenceb88
1 review
0 helpful votes
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April 1st, 2021
Verified purchase

I never skimp when I want the most accurate authentication with FAST results, which is why I have turned to Authenticate First for all of my authentication needs! I have been using their service now for over 15 years and I am a true customer to the core. Like you, I am super anxious for results and I typically receive the verification the very next day and sometimes even the SAME day! I have no desire to use any other authentication service period, as there is no need. I have always received the utmost reliable and informed information throughout the many years. The new website is very impressive and easy to navigate.

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Value
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Thumbnail of user karens944
1 review
0 helpful votes
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August 15th, 2019

I wanted my item authenticated and as I always do(Read the reviews) it's a highly recommended company. And I have to say, It was easy to upload the photos. Checked and responded by experts. So This is a 5* authentication company. And I would definitely recommend this company. For someone like me who has done they're homework reviewing companies. Thank you so much

Thumbnail of user louisg73
1 review
2 helpful votes
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February 19th, 2019

I sell on the web and one of my sales was saying that my goods was not real. So to protect me I paid for there service and for 20/25 I was so happen with the out come. So now I use them for piece of mind. I have used them for my pre loved bags and to know that your hard own money for a bag did not go to waste. And so nice if the bag you have that you bought on the web is fake you can upscale and use it in your behalf,, thank god for this service. LZ

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From the business

World wide luxury handbag and accessories authentication services. We authenticate for both buyers and sellers. Is that handbag real? Authentication is necessary to avoid scams.

Company Representative

Thumbnail of user ginan5
G N.

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