website thubmnail of Auto-BodyParts
How would you rate Auto-BodyParts?
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Georgia
1 review
5 helpful votes
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I wish I would have read some of the reviews before I purchased as you can see in the pics the parts arrived damaged I had to have all parts wet sanded and buffed and had to pay to have the hood repainted I called them they said they would send me a check for 400.00 on 6-29-2019 to help pay for the repairs I have called multiple times since and just get the run around I will never do business with them again

+6
Date of experience: February 20, 2020
California
1 review
2 helpful votes
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I ordered a pre painted front fender flare for my 2022 Chevy Silverado on the invoice I included the factory paint code on the original order invoice and they still sent the wrong color! They will not respond to my emails when I call they will not call me back they just tell me they will and never do! They leave me on hold for 30 minutes at a time they then told me to take a picture of the part on the truck so they can see the paint difference so I did and they told me that there was nothing they could do because I installed it which I didn't no hardware was used to mount the piece I was just doing what they told me to do a total waste of $500 dollars they are straight up scammers I will be leaving bad reviews on google and yelp as well!

Date of experience: July 11, 2023
Arizona
1 review
4 helpful votes
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I made the mistake of ordering parts from this outfit before checking on their reviews and with the BBB. BIG mistake on my part! They promise to send out parts within 10 days, doesn't happen, let alone a painted body part. BUYER BEWARE should be the name of this company. Don't make the same mistake I did.

Date of experience: January 25, 2021
Illinois
1 review
9 helpful votes
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Don't use them. Total rip off. I waited for months to get my order now 6 months later it's still not right. They don't answer phone calls, the lady who answers after hours of waiting hangs up on you, nothing gets resolved ever. The worst service ever.

Date of experience: March 9, 2015
Wisconsin
1 review
6 helpful votes
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Don't Do It
February 27, 2015

Try calling the number on the website no one will answer and it will ring until it hangs up. Good luck on getting an issue resolved with no customer service. Also try to email them and see if they respond. I doubt it. Would not recommend that anyone use a business that is run like this.

Date of experience: February 27, 2015
Virginia
1 review
9 helpful votes
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The absolute worst company to deal with ever! The reviews of customer service hanging up on you are correct or putting you on hold until you just give up. Also, the manager is never there nor is the boss. These people should have their business closed. Still waiting on my parts and it has been a month. Do not use this company! Can not even cancel my order because there is always an excuse. The absolute worst.

Date of experience: October 14, 2014
Ohio
1 review
0 helpful votes
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Purchased painted bumper cover with delivery promised 10-15 days. Got automatic reply the order was submitted and 17 days later no delivery or response to repeated requests for order status.

Date of experience: March 4, 2019
New York
1 review
6 helpful votes
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Update
June 5, 2012

Thought I'd write an update on my Friday review. Bottom line is after three months of fighting and reporting this company to the BBB of Illinois, I finally gave up. I never received the part I ordered nor a refund. This turned out to be $190 lesson learned. I hope for your sake you are reading these reviews before placing your order.

Date of experience: June 5, 2012
California
1 review
4 helpful votes
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This business should be shut down by the Attorney General of Illinois. I ordered a front bumper, complete with year, model and Vin number for the car. I received a bumper for another year and model. I called them and essentially told where to put the bumper, not on the car. I disputed with the credit car all to no avail. They could care less about doing the right thing, use them at your own risk, you have been warned!

Date of experience: June 10, 2015
Missouri
1 review
4 helpful votes
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This is the worst experience I have ever had with any business. Their customer service is nonexistent. I would NEVER purchase from them again. I ordered a bumper cover that arrived with broken plastic and the paint was done incorrectly. They shipped this part in a box without ANY labeling that said fragile, handle with care, or this side up. They refuse to let me speak with a manager and are refusing to return my money. They are blaming the company that shipped the product, even though there was no way possible for the shipping company to have known what was inside or how to handle it. It was not even padded with anything. I would avoid this company at all cost. I had to order the part from someone else and am now out $800 2 weeks before my wedding. I have never had a company refuse to let me speak with a manager. Please avoid this company at all costs!

Date of experience: September 21, 2017

Overview

Auto-BodyParts has a rating of 1.3 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Auto-BodyParts most frequently mention customer service, bumper cover and business days. Auto-BodyParts ranks 761st among Auto Parts sites.

service
5
value
4
shipping
4
returns
3
quality
5