AutoLoss

My family seems to get in a lot of wrecks. My son totaled his Jeep. Monica saved my butt again. I was able to get a newer jeep for the price she negotiated. Thanks again. Jennifer carson

Autoloss is great. I received the full amount in the Autoloss report. I called the insurance company after a few days and they told me they were mailing me a check. Thanks, Stephan hickstern

This company are very professional. And they help you get the value your car deserved. If I need this service definite call them again.

The other party fixed my vehicle, on top of that I was able to get $2300 diminished value from the other party's insurance. This was possible one and only because of the Autoloss team's guidance. Their experienced staff, especially MONICA walked me through each step. She was very helpful, responsive and knowledgeable regarding this matter. I recommend taking her consultation to maximize your return

These people cannot do anything for you if your in Texas, don't know about other states, and are a huge waste of time. When if first contacted them Monica the ceo was jonny on the spot calling and emailing and assured me that i could get my money back if I was not satisfied, not you need to read the refund policy and it could take up to half a year. The insurance company of the guy that hit my car is not going to pay anything more and the insurance commission will not do anything about it because there are no laws in Texas governing demished value. I first contacted autoloss on 7/31/16 and it is 10/27/16 and this process has been a waste of time and I will be very suprized if I see a refund and If I do no telling when that will be. She made sure to tell me i could have a refund if I wasn't satisfied over the phone so that there is no record of it. There has also been 2 times that i have called and left message and got no return at all for around a week so i had to call again and then it is only reply by email. Don't waste your time. Hire a lawyer or just take what is offered but this company is not the way to go.

Update:

After I sent in all the information that Monica said I needed for a refund I waited well over 90 days for my refund. Surprise surprise I did not show up. I then contacted them again and asked why my refund had not arrived, and was given an excuse, but told they were sending it right out. About a week later I did finally recieve my refund.

What a great company. I have used autoloss a few times with excellent results. They take care of everything and is easy. Elisha b

I received full payment and they did a great job! Prompt report and very detailed. Will surely pass along their contact to anyone needing help.

Monica personally helped me get a fair market value for my car, that was a total loss almost double than original offer from insurance company.

She took a $990 offer and turned it into a $4500 settlement. Of course I was happy with that.
Mike M

Monica at auto loss is a very good professional and she handled my insurance claim wonderfully and got me more money

Very happy with the service. I was able to turn $275 into $4900. I told my friend about them too. You can't lose with their money back guarantee

None other! You want be disappointed! The entire staff is wonderful. Emails returned and also phone calls returned asap!

No full disclosure before they took my money. Horrid service after. All they did was send me some emails

They claim to have a 100% money back guarantee but that's not true. The services promised were not delivered.

This company helped me tremendously. Whenever I emailed or called them, they were quick to get back with me.

I have experienced DV loss when I traded my car in a few years ago, so I was made aware of real consequences when getting into an accident. I also have a friend who gave me tips on how to get some of this loss reimbursed (he did all the leg work and demanding).

So, when I was struck from behind while at a stop light, I was armed with some knowledge of what to do in case of a future accident.

I could have done the whole process myself (as did my friend); instead I hired Autoloss to produce a report and file on my behalf. It helped that they guaranteed to return the fee if I didn't recover at least that amount.

Autoloss explained the procedure and helped coached me through the process. I was already aware that this type of claim is something that has to be worked for with the insurance company, so my expectations were reasonable. If I got 80% of the DV, I reasoned, I would be satisfied. If I didn't get anything, I'd expect a refund of my fee.

After a few weeks of waiting for the insurance company to do their due diligence and for my car to be repaired, I was awarded the full amount of my DV.

You can certainly do what Autoloss does on your own, but I liked the idea that this is their expertise and they have a guarantee (return of fee).

My time is quite valuable. If I can pay someone else for their expertise and save myself hours/days of due diligence, research, trial and error, etc., then it makes sense for me.

For those who want to take their chances against insurance companies, I wish you success. For me, 3-4 hours of doing my own follow-ups, etc was worth my peace and sanity, and having a specialized partner advocating for me made it much easier, in my opinion.

Finally, after my car was repaired, I called the insurance company and asked for the status of my DV claim. She acknowledged that she obtained the professionally-produced report and told me the check will be sent out that day. 300 spent, 8000+ returned.

I will not hesitate to use and recommend this company and their services again in the future.

Autoloss is a great company. Autoloss completed the diminished value report and sent it to State Farm. I was able to get an extra $3000. Lin

My 62-year old father was hit in a motor vehicle accident and his "like-new" 2020 Toyota was badly damaged. I helped my father present the damage claim to the other driver and his insurance carrier, Geico. The diminished value of her car after the accident was an element of the claim. When searching for an appraiser to attest to the diminished value after repair, I happened upon this Yelp site. I called Autoloss and I was impressed with them.

Autloss did an excellent job for my family. Monica, the owner and appraiser is seasoned as to legal matters and well qualified to perform diminished value appraisals nationwide. The Diminished Value Report was accurate, cost-effective and produced within 24 hours. I was able to settle for the full amount of the claim.

After my great experience, I reread some of the low ratings for this company on Yelp. I notcied they had excellent ratings on Google, BBB, and Sitejabber. In retrospect, I believe that many of the complaints are actually complaints from people that never used Autoloss. In my case, Autoloss did everything in a timely and very professional manner. Based on my experience, I give them a 5-star rating and I woudl use them again.

Linda Lange

Autoloss team made what could have been a stressful process very easy. Very professional and timely.

Very impressed with Autoloss. Monica took great care of me, would definitely recommended. Im happy with outcome.

Such a helpful and necessary company when dealing with an insurance company that will try to deny you your diminished value on your vehicle.

If there was a lower rating I would use it this is a horriable service this business claims that they can get you a higher DV settlement through them from the insurance company offers. Starts out the settlement estimator on the website after punching the numbers in that I filled in gave me an $12,000 DV, when I contacted Monica her responce was I have a $7,700 claim for the DV after I signed up and paid $300 for this service I was sent car values and pricing in a word templet to approve to send in to the insurance. I got a responce from my Insurance that they are only going to offer $2,000 after forwarding this back to autoloss they told me to get local bids though other places. When i submitted this info back the counter offer from autoloss was to settle for $2,800. This is a scam business not providing the advertised service just to get money from you with no results the offer is a far cry from the what they said you should get. It take over 2-6 days for them to contact you and as claiming that they can help you get a higher value is bull their information is very misleading, and I was enticed to buy this service. I want a full $300 refund buyer beware you can tell I am not the only one who got shafted from this service all the negative reviews posted I wish that I read before buying this product.

Monica handled the insurance claims adjuster so I wouldn't have to. Plus, she helped get me more than they were going to give me for my car.