website thubmnail of Autotrader.com
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New York
1 review
6 helpful votes
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Terrible website!
June 1, 2018

One of the worst websites I have ever usedstay away! Functions were impossible to find and the site was completely disorganized. Just awful!

Date of experience: June 1, 2018
7 reviews
36 helpful votes
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Auto Trader
June 9, 2008

Auto Trader - Auto trader is self-proclaimed to be the largest online car selling and trading website. From what I have seen I don't doubt them. Being specific for cars only it allows the web site to have allot more material and information only related to cars. Although you can't find the variety of cars and vehicles that you can find on E-bay motors or Craigslist.com, it does have much more comprehensive search parameters. You can search and compare multiple make/models at a time in conjunction with a zip code finder to maximize local results. You can also choose the distance in miles to search from your area code and you can also set a minimum and maximum price range you wish to search for. As advertised on their recent television commercials, for many listings they provide a 360° picture view of the car along with a short test drive video. Again there are user submitted reviews to help the decision process. Unlike E-bay motors, Autotrader.com does not have any form of comprehensive insurance against fraud or other potential losses, however the website does seem to be linked and integrated with a GEICO insurance link which will give you free quotes and 24/7 online service. Autotrader.com also has a large section devoted to new cars as well. These however are mostly posted by local car dealerships and unless there are blowout sales, you can't expect the great price breaks and savings usually associated with on-line car shopping.
An interesting addition that Autotrader.com has recently made is the inclusion of an auto show window. If you scroll down the home page you will find a dialogue box with links to information about all sorts of concept cars and upcoming cars, along with a full list of all the auto shows in your area.
For those looking to buy a classic car or anything built earlier than 1981, Autotrader.com has a sister site called collectorcartrader.com with a very comprehensive selection of classic cars, hot rods, and muscle cars.

Date of experience: June 9, 2008
Iowa
1 review
1 helpful vote
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Scum
September 2, 2022

Took my money and didn't post my car. $#*! them and there magazine. Only can see new cars not by owner. Stay the $#*! away.

Date of experience: September 2, 2022
Ukraine
4 reviews
2 helpful votes
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Good web
January 25, 2016

I bought car from this web site. This car on the street was very similar to photo in internet! At all i am happy about Autotrader.

Date of experience: January 25, 2016
Missouri
1 review
0 helpful votes
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David Wells Robert Cosgrove and Bryan in Finance@ Hendrick Toyota are the guy's to see to meet your needs, they are 100% dedicated to customer satisfaction

Date of experience: July 31, 2016
Texas
2 reviews
5 helpful votes
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BEWARE, Auto Imports Inc. or AKA Gold Rush Remarketing sold me a Corvette with a broke motor, I got ripped off from these guys, Alex and Fred will gladly take your hard earned money and sell you anything, I was told the Corvette had no mechanical problems, 4 hours after they had my money the service engine light came on, to my horror it was only running on 7 of 8 cylinders, they flat out lied to my face! They obviously reset the codes prior to me coming; they knew I was coming for the Corvette. NO bringing it back, no trading it for something else, they dont care a sale is a sale, youre stuck like Chuck! My advice to you is buy from anyone but these guys, they will misrepresent their vehicles just to make a sale, if youre looking for a make and model go shop elsewhere unless you want ripped off, dont even drive by, youll thank me later, biggest con in Houston used cars is Alex and Fred at Gold Rush, Auto imports Inc. on the gulf freeway near Hobby airport, you have been warned, BEWARE! Shop elsewhere, youll be glad you did! They are DISHONEST!

Date of experience: March 14, 2017
North Carolina
1 review
0 helpful votes
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Tim Criss at Carey Paul Honda Snellville, GA! I definitely recommend him and this dealership. He provides great customer service and is very helpful!

Date of experience: January 31, 2017
California
2 reviews
1 helpful vote
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Nice experience
February 23, 2017

Here you will get all type of parts of vehicles you need. Good service and good products. Had a nice experience with them.

Date of experience: February 22, 2017
Virginia
2 reviews
1 helpful vote
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Great
March 16, 2018

My uncle recently made a deal here. Customer support is too good and we got a awesome deal which made my uncle to sign immediately :)

Date of experience: March 16, 2018
Illinois
1 review
1 helpful vote
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SHOPPER
July 21, 2020

Nice clean dealership. Very helpful. Smooth transaction. Very happy with the vehicle. Staff was very friendly.

Date of experience: July 20, 2020

Overview

Autotrader.com has a rating of 1.9 stars from 116 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Autotrader.com most frequently mention customer service, complete waste and facebook marketplace. Autotrader.com ranks 564th among Car Buying sites.

service
36
value
35
shipping
10
returns
15
quality
28