AutoZone

I ordered a part on Nov 21st and said part was to arrive on the 23rd. Nope! On the 23rd, I received an email that my order was delayed and there was no time frame for when it would arrive. Called the 1-800 number and was was basically told, sorry there is nothing we can do. I couldn't cancel the order so I ended up buying from Rock Auto. Should have gone there first!

AutoZone is a bad place they return all their electronic components put them on the shelf as new and sell them to customers at full price knowing that the parts are used how would you like to buy a sensor for a hundred or $200 knowing it was used AutoZone puts all that stuff back on the shelf

I recently went to the Auto Zone (store # 3939) on Penn Avenue in Sinking Springs PA to purchase a battery for my wife's Jeep Cherokee. The vehicle was at the dealership and I was unable to get the Jeep to Auto Zone. I was intending on being able to drive the Jeep, so I had no tools with me to install a new battery. Darren the store manager offered to drive to the dealership to help me install the new battery. Darren went above and beyond his duties as a manager. It is nice to know that in today's society there are still people like Darren. Thank you so much!

They advertised 20% off cyberdeal course that didn't apply to things you buy. Offer 10%off if you give them your email, so they can keep sending phony deals, course they don't actually take that off either, I just canceled everything cause I hate liars

Miguel G with Hobe sound Auto Zone was simply amazing. His customer service was A++ and he went above and beyond installing the new battery and ensuring to keep the electronics connected. He took the time to explain what options we had and the process. You don't get customer service like this anymore so if you are in need of any auto help I'd recommend Miguel G %
Thank you Miguel and Auto Zone for turning something that was stressful into a quick and seamless repair.

Purchase brake pads and rotors kit for car. The rotors were good and so was the rear brake pads. The front brake pads were incorrect even though the website said that kit fit my car. So I purchased the front brake pads and thought I could return the other front break pads that didn't work. Went to local store first and they couldn't do anything because it wasn't in their system so i emailed the company. Below is what I was told.

Thank you for taking the time to contact us. We are sorry to hear the Power Stop/Performance Brake Pads/Rotors Kit did not fit your vehicle. Allow us to kindly inform you that we are unable to exchange or refund one part of the kit only. The whole kit has to be returned. With the information below you may return it to any local AutoZone store. Keep in mind, we have a 90-day return policy.

I learned my lesson the hard way so if this helps anyone, your welcome.

I was stranded at the Auto zone on Treadway in Abilene and Harvey and Ford were so kind and incredibility helpful! I was able to buy the part call a mobile mechanic and be on my way within 45 minutes! These men are a God send! I am so thankful for them. I am a single female and I really appreciate their kindness and expertise! These guys desire a raise.

The auto zone in florida city, i was there the other day this lady was very helpful and showed me right where i could fine everthing i was looking for, very nice and helpful her name was summer johnson, and i just want to say thank you,,,

So I use to be the store manager for Potosi Autozone (2360) and was under Investigation for breaking policy by allowing a new employee to work before cleared back ground check AND this new store manager has been sleeping/living with a grey shirt, Favoritism, Giving him best hours to be with her, making employees cover his shift or hers with open to closes, numerous employees had to quit due to treatment and the (policy strict) affair, missing money, lying, drinking on job but her investigation was dropped with photo proof, witnesses, and open testimony --- dang talk about a lawsuit. So any EX autoZone employees that was let go, investigated, or no longer works there please contact me and I will give you my lawyer name. We have a case and money. Discrimination and Favoritism at its finest. Proving St Louis Region just picks who has to follow policy and who is a "yes sir" keeper.

The morning of 1 August 2022. I stopped at the AutoZone located on W. Main St. In Medford Oregon. Young lady by the name of Leina did more than exactly to get me some headlights. With unknowing to me the wiring has been modified by the previous owner and the bulbs,(, high beams) we could not match a bulb to fit. Leina tried numerous adjusting parts to make the high beams work but she wasn't able to due to the wiring. The low beams were a fit but my finances was not a match. I can insure you that the next time I visit that store I will request for Leina because I know that she will give her all to help. If I could give her a promotion most definitely would.

Everytime I go to this store the fellas there are always so helpful and knowledg-able. I am not saying females can't know anything about cars, i'm just stating that this one sure doesn't. If it's something they can do for me with the part i purchase they always do. I went in 11/28/22 with a blown head light and Bert P was very kind and helpful. No matter if i'm in Greenville and i still travel to the Winterville store for the great customer service. SHOP AUTO ZONE!

I when to the Blue Island IL. To return a part that was the part that I needed, but since I did not have the part in the box, they did not want to return it; although I had the receipt and they knew that was the part. Very disappointed!

Shopped online to be sure they had the sparkplug I needed in stock and it was for $2.99 at the counter I asked for CJ8Y and was told it was $7.58. Asked if it was CJ8Y and told no it's the equivalent. Looked at the computer screen and saw CJ8Y in the search bar. They didn't know I had already searched online and knew the price and that it was in stock. Tried to rip me off. Very dishonest.

Auto zone has the worst web site of all time. There is no way in hell they can really have a problem or maintenance scheduled. On 12-11-20@ store # 4675 ******* iron bridge road Chester va, about 8:10 pm the young man working was too fast on the computer, didn't ask me if i wanted to use my $ 20 reward. OTHER PROBLEMS I AM NOT SAYING. I will said this every worker and managers think they know it all. But I got a reward point this time. The last time at this location I got no point. I need to return parts, but I can't find my receipt nor is it on my purchase history. But I got a message to give one of the parts a review. SO WHAT IS THERE PROBLEM. Auto zone on brook road in Glen Allen VA. No problems. Auto zones warranty is why I go back.