AutoZone

Auto zone has the worst web site of all time. There is no way in hell they can really have a problem or maintenance scheduled. On 12-11-20@ store # 4675 ******* iron bridge road Chester va, about 8:10 pm the young man working was too fast on the computer, didn't ask me if i wanted to use my $ 20 reward. OTHER PROBLEMS I AM NOT SAYING. I will said this every worker and managers think they know it all. But I got a reward point this time. The last time at this location I got no point. I need to return parts, but I can't find my receipt nor is it on my purchase history. But I got a message to give one of the parts a review. SO WHAT IS THERE PROBLEM. Auto zone on brook road in Glen Allen VA. No problems. Auto zones warranty is why I go back.

Don't go to Auto Zone on Aldine Bender with CASH. You will not Gert. Your change back. Said they don't have any. I could not go in store and owe money and walk out owing money. If they don't have change close your store.

They are much better now compaired to last August. Being short-staffed and under pressure does not help The assistant manager is much better now they seem to be well staffed now.

We went in today to get a map sensor for my wife's car, but I was telling Andy the wrong part. I was saying Maf sensor even though I knew it was the MAP sensor Andy quickly told me the right part and even went as far as to come out to the parking lot to show me the location! Andy also let me use a torque bit that I forgot to bring mine with me. The part installed just as he said, and he made sure it went on correctly. I sincerely appreciate all of Andys' help today as I have been to this location with little to no help at times. Thank You Andy for all your help today. Your Company should be extremely thankful that they have you on their team. Sincerely, Jeff C...P.S. He also let me know that if we have any other problems, to come see him. Andy was very polite and Professional!

Ordered brakes and rotors. Ordered front and rear rotors and front brakes to get 20% off and next day delivery. The order showed up the next day. I thought this was great.
Ordered front and rear rotors and rear brakes with the 20% off and next day. Nothing. Sent an email to CS. Received an email from CS and another right after stating the order was shipped. Days later I asked CS where the order was. They said they would research. Days later I ask CS again. They said it was canceled. No noticed that it was canceled! What the hell!
Ordered again. Brakes showed up the next day (no rotors). The next day I received an envelop with the invoice in it (no rotors). Who know where they are. Supposedly, they will be here in 2 more days.
If you order online, be prepared to have your order canceled or show up (if at all) days later.

I was at autozone Saturday February 17, I bought a wiper blade, I asked the girl to change it for me she told me no it's not her job even if it was her job she still wouldn't do it, it's cold out they are sure handed, o say are you serious, I uselly get good service, but I will never shop at autozone again, she was an assistant manager, she was rude unprofessional lazy, about 5 7 tall black hair glasses, I think she mite be mentally unstable, stay far away from this store, greenridge st Scranton pa

I went to the Autozone store in Fontana on Sierra March 28,2018 to buy a starter at 12:00 am because my car broke down at the gas station. I had a friend wake up in the middle of the night to take me to a 24/7 Autozone and the guy said I couldn't buy a starter or come into the store because he was getting ready to do the floors! I had to go 5 miles to the next 24/7 Autozone on Archibald in Ontario and they had temporarily closed the store because the computers were down! WTF! 24/7 my -ss. Never again. O'Reilly gets my business from now on.

Went to go have my battery charged, was told I had to take it out and bring it in. Well being a girl I couldn't just whip out my tool box and bring it inside. I had trouble with it trying to start all day I googled online for places that charged batteries for free and it pulled up auto zone with a picture of an employee charging the battery outside that's why I stopped in. When I told the guy which I'm assuming was a manager because he was wearing a dark shirt that I didnt know how to take it out he rolled his eyes and walked away from me! I understand that they must have certain procedures they must follow but he could have at least been kind about it... I will never shop there again. Alcoa Tennesee

Autozone sells nothing but junk parts from Japan! I bought a Durolast thermostat for a 2017 Jeep and it lasted 3 weeks before it stopped functioning so I took it back and they would only replace the part with guess what?...ANOTHER defective thermostat! The second one lasted a little longer.94 days...so they said they would not refund my money, but would be happy to replace it with another piece of junk thermostat...I said HELL NO! I bought a MOPAR part instead.I will never buy another part from Autozone...NEVER AGAIN EVER!

First, I would like to say I went to advance auto. I walked in ask them if they could get me the size of the nut for my CV joint. They laughed and told me no there's no way of looking that up. I left mad I went to AutoZone, which is right up the street on Jefferson Avenue and walked in AutoZone gentleman by the name of Matt asked me if there is something that he could help me with. I told him that you probably can't, but I'm gonna ask you anyhow is there anyway you can tell me the size of the nut for my CV joint he went straight to his computer punched in my year and make of my car and then he gave me exactly what I wanted i was going to buy the socket but before he would let me do that he even went and got the nut off the shelf and made sure that i was buying the right socket for the job. So I'd like to say thank you to AutoZone for being there when I needed you and thank you matt for taking your time and listening to my question before telling me you can't help me

Ordered numerous parts online for a job I was going to do in about (4) days thinking they would be there by then since they advertise that when you order it takes a couple of days for your items to arrive. The parts showed up at different times from a couple of weeks later to the last item (a timing belt) that hadn't arrived a month later. I canceled the timing belt and took other items back. I explained to the customer rep. That I will never order online ever again due to the ridiculous amount of time it takes to get the items. They completely don't care and never offered to make it right. Go to the store and order there if you have to but Never Order online!

Staff,(,Mgr.Commack NY strore),rude,disrespectful,unprofessional, sexist.
Person is inept to work with the public and an extremely poor representative of the Individuals who sign his paycheck.
I wouldn't make a purchase.After his unprofessional demeanor,I wouldn't give his store my money.

Joey at the AutoZone on highway 50 in Pueblo Colorado was one of the best service techs I've dealt with in a long time. He met every need in question that I had to hand him and was one of the nicest kind of service techs I've dealt with in a long time. I highly recommend this AutoZone and Joey has a service tech to anyone out there

Walk into AutoZone in flushing and to hear Tyler talk about black Americans and said Joe is a piece of worthlessness $#*! and he's taking AutoZone down bowing down to amnson saying yes sir like a broken record. Tyler is rude and very disrespectful. My mother came needing some antifreeze put in her car Tyler said she had to wait he was very rude to my mom

Pia provides excellent customer service getting parts that are difficult to find goes out of her ways to make it happen greatly appreciate her efforts!