AvasFlowers.net

My husband paid $100 for a birthday arrangement for his mom. When it arrived it was nothing like the picture and looked like a $20 special from a local supermarket. Don't waste your time with this florist. It's a ripoff.

Ordered flower arrangement for a funeral. Thank God a person took pics of all flowers that were there. She sent pic to me of what I ordered and to my DISGUST this co. Sent the wrong arrangement. I got refund... Do not waste your time ordering from this co.

Customer service is horrible. Was hung up on by Supervisor. The flowers I ordered and paid for were wrong. I asked for a planter full of Perennials for my mom's front porch for Mother's Day. What she received two days after Mother's Day was an indoor basket and a card that read " In Sympathy ". Last I knew my mom was alive and well. I was horrified. How could a company be so insensitive. The owner of this company Matt Neuenhaus should be ashamed of himself and his employees.

I sent flowers to a friend who got surgery. Ava's website showed me it was delivered. But I was sure my friend would let me know. I had to spoil the surprise asking her. SHE DID NOT RECEIVED! I had to call Ava. Then they finally delivered it. But it was not what I purchased. Less flowers! I payed a service fee of $24.99 for this service!

This company will purchase your flowers from the local florist and you will find yourself paying for an already overpriced bouquet that they charge you 10 dollar delivery fee, and if you digested that they throw another 30 dollar service fee (?) at you right before checkout. So you are paying more then 100 dollar for a tiny bouquet that is not worth more than 25-30 dollar.

This business sadly doesn't care about its reputation... that says it all. Should've checked reviews online first. Better Business Bureau rating is an F. Please read it's Pattern of Complaint and Alert on the BBB site; this will say it all. In my case, they sent a vase with about 6 tulips out the door to my mother without even any greens! Nothing in the vase to even support the tulips that can't obviously support themselves. When I sent a photo of what it looked like, they were apparently not OK with how it looked, but stated that the discount of 10% that they could give me should be considered a refund. They're frauds. Shameful!

The flowers were not even near what I ordered and the rep. Assured me he would make sure they would be beautiful and what I ordered. I felt tricked because I wanted a local company to benefit and I felt led to believe they were in the area. Then instead of telling me there was a service fee of almost $20.00
until I had given him my credit card info. He said there was no delivery fee; of course, it was the $20.00 with a different name. I am extremely disappointed. The flowers were not delivered that day like assured in the beginning.