DO NOT BUY FROM THIS WEBSITE! YOU WON'T GET YOUR MONEY BACK. THE PRODUCTS ARE FALSELY ADVERTISED. When I wrote to the BBB, the Federal Trade Commission, and the Attorney General's Office, it was then that the company allowed a refund. To send package back will cost the same price as the purchase, $50.70! DO NOT BUY. REPORT THIS COMPANY IN YOUR STATE SO THEY CANNOT CONTINUE. CONTACT PAYPAL, CONTACT YOUR CREDIT CARD COMPANY.
I ordered a quilted sunflower cotton throw quilt. It had a beautiful basket pattern quilting in the picture, with fluffy quilting. What I got was slippery, nylon material, printed, with no batting, just flat two pieces of fabric with ugly BLACK edge, with an ugly quilting pattern. The back is even slippery, pajama material in BLACK! NOT WHAT THE ORIGINAL PICTURE WAS! And now this site wont let me upload the comparison photo!
Stole my money. Never received my area rug. Took no responsibility. SCAMMERS. Said carpet was delivered. There was no street address on the tracking number. THIEVES
Bait and switch!
Paid 99.99 for two RUGS and got two p. O. s BATH MATTS!
OFFERED TO ACCEPT RETURN ITS ALMOST $60 TO RETURN TO CHINA!
ALSO THEY REFUSE THE PACKAGES ACCORDING TO OTHER VICTIMS. SO DONT GET STUNG TWICE.
As everyone here and elsewhere has said, Azcozy is a total SCAM. I purchased a small rug on their website for $49.95. Shortly, I received an order confirmation email. Shortly after that, I received another email saying there was a problem with the order, but would receive 10% off for my trouble, with a link to my shopping cart to complete the order. Then I discovered the charges on my credit card, listing PayPal as the merchant. No mention of Azcozy. What actually happened is, a double-order of the same product, one at $49.95 and another at $45.95 (10% off). I immediately sent three "Cancel & Credit" emails to *******@azcozy (the only contact info listed anywhere). No response, so I disputed the charges on my credit card, had the charges reversed, only to be re-billed later due to documentation from PayPal showing delivery. What I received weeks after-the-fact was an inferior product, not like the website photo, in blank packaging with no paperwork or return address. They scam you with double-billing and then make it impossible to cancel or return. Wow! Filed a complaint with BBB, but only resolution now lies with PayPal. Haven't heard back yet.
Complain to PayPal. Complain to Facebook. Write on every review site you can find and make a note to self "always read reviews"!
If you need their address its:
Printabel Company Limited
1411, 14th Floor Cosco Tower
183 Queens Road Central, Sheung wan, Xianggang, HONG KONG.
No point in contacting them but you can use this to identify the company to other consumer bodies.
PayPal will refund. Try sending them links to sites like this as they will demand you return the item at your expense.
Paid $69 for a Sunflower rug never got n asked 4 a refund or new shipment. Never got that either scam don't purchase from this site. They're on Facebook but it's a teap
I ordered what was advertised as a comforter and pillowcase set with a gaming theme for my 10 year old son, I wanted to give it as a Christmas gift to go along with the new bed he received. What I received (about 3 weeks later) was a full size cheaply made sheet and 2 pillowcases for $69.99. I went back to the site to request a refund, however there is not actual refund option on the site. I had to send an email to request a refund, which took 2 days to receive a response with the following message: "Hi, So sorry for the incident. Can you please send us a picture of the items, along with your order number? We'll check your order and the image to find way to solve this problem. Cheers, Anna", mind you the order number was included in the initial refund request email. I then received a second email with the following message: "Hi, So sorry that it frustrated you. We would like to refund you 30% value of the product and give you a promo code to discount 30% for the next time you shopping with us. Please accept our sincere apology. We will find way to improve quality of our product. Once again, I'm so sorry for this incident. Cheers, Melinda". I don't want a 30% discount code, I wouldn't purchase anything from this site again if it were being given away for FREE. The products are absolute garbage, shipping is the slowest I've ever encountered, and receiving a refund is impossible. This website is a complete SCAM!
This company is a complete scam, fraud. I ordered a "handmade Kona quilt" I received nothing more than a cheap moving blanket with a copy of the quilt. Do not buy from this company.
Wow what a cheap piece of $#*! I received! It's a thin piece of stamped foam and they call that a rug. Run, run fast from this company - do not do business with them!
Overview
AzcozY has a rating of 1.5 stars from 156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AzcozY most frequently mention credit card, customer service and king size. AzcozY ranks 110th among Carpets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members