Back Market

I didn't have any issues selecting or ordering a refurbished phone from Black Market. It arrived better than described.

I just received the package which was in a bag. The package was busted, opened, and no phone! I need someone to explain what happened.

Love phone. Price is reasonable and delivery was very timely. I haven't activated it yet but I think it will be okay.

Great phone, fast delivery, came as advertised, great service in communicating about when phone was coming, will purchase from this seller again

The phone is perfect and in good condition will definitely use them again
Everything is working just the way its suppose to

Honestly I was kind of scared to buy from here but I ended up buying to see but they are LEGIT and the product came super fast and in GREAT conditions!

I had this same Macbook Pro configuration new in 2015, and this 8-year-old model runs just as fast as that one did. I'm using it with Serato, Ableton Live, a DJ controller, and a MIDI keyboard, and they all work great. I don't tax Ableton all that hard, (I'm just running some drum loops and basslines for a live set, and a single VST synth), so I can't speak to how good it would be for someone composing more complex stuff with lots of parts or multiple VSTs.
I didn't care about cosmetics as much as operability, so I selected "fair" condition, and expected it to look slightly beat up. It doesn't. It just has a few scratches on the bottom, and I think the screen was replaced at some point. There are some tiny bits of black rubber at some spots around the screen edge, and I don't know if it's normal aging or a sign that the original screen was removed. Either way, the screen looks perfect. In practical terms, this refurb runs the same as the one I had brand new in 2015. Very happy so far, after a few weeks of daily use.

This is a great company to do business with. They are here to please, and you cannot beat their great prices! They are my go to, and will remain so.

Bought a 2019 Macbook Pro 16" in the "good" condition. It came in great condition besides a broken key. Delivery was very fast and on time.

The Samsung S10 is my second Back Market Purchase; a Macbook was my first. You would never know there was a previous owner for either of these. The prices were the best I could find and they are now my go-to site for electronics. Thanks, guys!

Seamless transaction from beginning to end. Took 5 days to get to my doorstep in condItion described

After doing my homework and reading many excellent reviews, I ordered a much-needed and well-deserved 2019 MacBook Pro from Back Market. I had not been as excited about a purchase since I bought my first new MacBook, many years ago. I was elated when it arrived, and it looked perfect. However, in the set up process, it would not acknowledge or connect to Wi-Fi. I spent over an hour on the phone with an Apple technician, to no avail. He finally suggested I visit a Mac specialist, which I did the next day. The technician at Melrose Mac was baffled, and suggested that I return it, stating that Back Market has a good reputation. In order to return it, in accordance with Back Market rules, I had to wipe it clean and return it to factory settings. Because it had never been online, it didn't really have anything but my account password. Still, it took me two more hours with an Apple technician to remove my account and password. I printed the return label and shipped it back to the seller, Sprout, in Texas. A few days later, UPS tracking notified me that it had been refused and was headed back to my address. I interacted with Back Market customer service, but they were pretty lame. All sugar water with no answers. I refused delivery when the package showed up at my address for the second time. The seller claimed not to have refused it and blamed it on UPS… a story I had a hard time believing. After a few days, I got notice that the MacBook could not be repaired nor replaced, and they did refund my money. But I would never work with this company again. They turned what promised to be a joyous experience into an anxiety-riddled nightmare.

It was an Easy process, I liked that we got continual notifications and it was super fast delivery~ super experience!

Price was fair and condition was better than expected. Works as expected as fast shipping. Would buy again from site.

Just received a like-new scooter, with 65 miles on it in great condition! Battery is great! Definitely a great buy!

They are honest about what they sell and it's obvious they care about the products. My item was packaged perfectly and looks and works like new.

I was very pleased. I was hesitant at first but once my phone arrived I was so thankful that I came to this website. Thank you so much!

Never had any problems with them and I've purchased and sold to them. Been paid fairly for devices sold and items purchased matched quality listed.

I bought an iPhone X a few years ago from BM, which worked fine except it had a cheap after market battery got excessively hot and expanded. I had it replaced by a Mac Repair place. To upgrade I bought an iPhone 12X pro from BM. The phone crashed 2-1/2 weeks later and shut down, came back on and went black. After some phone calls, I got a return label and sent the item back after erasing the phone and deleting it from the iCloud. I got a notification from Apple that it was unlocked, erased and deleted. BM claimed that this wasn't the case, we set up a video call, which was cancelled for some reason. We set up another video call, which was also cancelled and I was notified that they sent the phone back. When I got it it seemed to be working fine, was unlocked and I downloaded the data, re attached it to my apple account, put the SIM card back and never found out what happened, or why it was working again.
After working for about 2 weeks it did the same weird flickering screen thing and shut down again. It was returned to BM after showing the Mac Repair guy, who thinks it's the apple board that's shot. At the Apple Store, the tech looked at it and said that a screen replacement could fix it but not necessarily. Now I got a new notification that supposedly it had "liquid damage" so they neither fix it nor reimburse me. It "may have been in a humid climate" Florida comes to mind where I sent it to, not so much Colorado. It never was "submerged" either, because it would have quit working altogether. BM and their sellers don't stand behind their products. They sent some photos, supposedly of the opened phone which showed a buch of mold in it as "evidence" that they have the right not reimburse or fix it. When trying to look at the photos again, they disabled the link. Never to buy anything from BM! They're dishonest, sleazy operators, who sell damaged products as "refurbished." Quasi criminal rip off company that takes your $$ for selling garbage.