business logo of Back Market

Back Market

How would you rate Back Market?
grey star
grey star
grey star
grey star
grey star
Texas
1 review
0 helpful votes
Follow Melissa B.
Unfollow Melissa B.
Send Message
Share Review
Report Review

Great phone
December 4, 2023

It's a great phone. Works great. Battery life is great. Appearance is good. I'm happy with this purchase.

Date of experience: December 2, 2023
Greece
1 review
0 helpful votes
Follow Chris A.
Unfollow Chris A.
Send Message
Share Review
Report Review

I gave 1 star but if i could i would give them minus -5 stars!
Received empty parcel, they did not help at all, not reliable at all, avoid them!

Date of experience: May 17, 2023
Mauritius
1 review
0 helpful votes
Follow George N.
Unfollow George N.
Send Message
Share Review
Report Review

Laptops are exactly as described on the website and service is reliable and professional. Delivery is timely and well and packaging superb

Date of experience: May 3, 2023
Tennessee
1 review
2 helpful votes
Follow Alex A.
Unfollow Alex A.
Send Message
Share Review
Report Review

Got a phone that didn't work properly and couldn't get them to help me out with a return. I'll never buy from them again.

Date of experience: May 1, 2020
Colombia
1 review
0 helpful votes
Follow Estefania O.
Unfollow Estefania O.
Send Message
Share Review
Report Review

Amazing experience
December 5, 2023

Bought a Nintendo Switch and it's been an amazing experience, it came with everything as stated, even in the original box.

Date of experience: December 5, 2023
Louisiana
1 review
0 helpful votes
Follow Cynthia M.
Unfollow Cynthia M.
Send Message
Share Review
Report Review

Feedback
February 10, 2021

Great service, fast delivery, amazing condition, good customer service. No bad experience in my perspective.

Date of experience: February 8, 2021
Arizona
1 review
0 helpful votes
Follow Eddie V.
Unfollow Eddie V.
Send Message
Share Review
Report Review

Bought a MacBook pro M1
October 17, 2023

Great quality no issues with it and fast shipping. I will buy from them again. They also have their own warranty which is nice!

Date of experience: October 16, 2023
Oregon
1 review
0 helpful votes
Follow Noel S.
Unfollow Noel S.
Send Message
Share Review
Report Review

Great deals and service.
January 27, 2022

I bought a Pixel 3 and an Iphone from Back Market and both times they delivered as promised. I highly recommend them to family and friends.

Date of experience: January 27, 2022
California
1 review
0 helpful votes
Follow Tara W.
Unfollow Tara W.
Send Message
Share Review
Report Review

Very cool, very nice
April 23, 2022

Everything was kind of perfect about this order! Hard to believe, right? Well, it was. It shipped as fast as they promised and in amazing condition!

Date of experience: April 23, 2022
California
1 review
1 helpful vote
Follow June M.
Unfollow June M.
Send Message
Share Review
Report Review

Excellent buy!
July 18, 2021

Excellent transaction, shipping, price, item, quality! Couldn't be happier, better quality than expected. Highly recommended.

Date of experience: July 16, 2021
New York
1 review
0 helpful votes
Follow Cindy S.
Unfollow Cindy S.
Send Message
Share Review
Report Review

Very satisfied
January 11, 2022

I ordered a phone for my son for Christmas. It arrived in just a couple of days and was in mint shape. We recommend this company.

Date of experience: January 11, 2022
Ohio
1 review
0 helpful votes
Follow Jennifer P.
Unfollow Jennifer P.
Send Message
Share Review
Report Review

Awesome product
January 11, 2022

Love my Samsung galaxy watch. It came exactly as described like pristine condition. Definitely worth the price!

Date of experience: January 10, 2022
Virginia
3 reviews
0 helpful votes
Follow Barbara M.
Unfollow Barbara M.
Send Message
Share Review
Report Review

IPhone SE
March 20, 2022

I purchased an iPhone SE for my granddaughter. It's in like new condition and she loves it. Fast delivery.
Thank you.

Date of experience: March 19, 2022
Alabama
2 reviews
1 helpful vote
Follow Doug F.
Unfollow Doug F.
Send Message
Share Review
Report Review

Super deal
February 14, 2022

IPhone 8 looks new, works like a charm. Great value - best I could find. Would buy from again without hesitation.

Date of experience: February 14, 2022
Michigan
1 review
0 helpful votes
Follow Jennifer S.
Unfollow Jennifer S.
Send Message
Share Review
Report Review

No issues here…
January 12, 2022

Writing this review on my new phone. Have had zero issues, arrived with everything as promised. Will order again in the future! Thank you.

Date of experience: January 11, 2022
Armenia
1 review
0 helpful votes
Follow Lilit H.
Unfollow Lilit H.
Send Message
Share Review
Report Review

Professional service
April 21, 2022

I'm very satisfied with Back Market service and the product I have bought is pretty good. Recommended

Date of experience: April 21, 2022
Massachusetts
1 review
0 helpful votes
Follow Melissa L.
Unfollow Melissa L.
Send Message
Share Review
Report Review

Excellent Quality
July 26, 2021

High quality, excellent price point. Everything came as advertised and works well. Very happy customer!

Date of experience: July 26, 2021
New York
2 reviews
0 helpful votes
Follow Gregory M.
Unfollow Gregory M.
Send Message
Share Review
Report Review

Better than expected. I purchased the good version and it's in excellent condition. Fast shipping. Easy purchase.

Date of experience: July 19, 2023
Missouri
1 review
0 helpful votes
Follow Patrick B.
Unfollow Patrick B.
Send Message
Share Review
Report Review

Just opened my phone that I paid excellent for and the screen is all scratched up. Never buy from here again

+1
Date of experience: January 13, 2022
Florida
1 review
0 helpful votes
Follow Justice W.
Unfollow Justice W.
Send Message
Share Review
Report Review

Great product
January 9, 2022

Works perfectly all around great would definitely recommend to anyone in the market price wasnt bad as well

Back Market attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 10, 2021

Overview

Back Market has a rating of 2.5 stars from 1,554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Back Market most frequently mention return label, credit card and third party. Back Market ranks 4th among Electronic Component sites.

service
1,048
value
1,081
shipping
1,077
returns
549
quality
1,052
This company does not typically respond to reviews
+453