Backstage is incredibly resourceful and helped me find the talent I needed for each project! I highly recommend using this site to assist with any casting needs!
Backstage is greatest platform I've ever used. Their very specific when you ask them a questions and I recommend them for anybody who need help finding auditions.
Used to be the IT newspaper back then... then technology hit online! BS Has really gone downhill... it's change of easy access to replies and self tapes etc, changed over night recently and befuddled me and as a more mature actor not raised on technology find it difficult to navigate and send in video reels and reply etc. now. Also they disregard your filter info... still getting casting notices that no way remotely apply to me... And in other states I don't have access to unless they provide the travel costs. Do like the National listing that include transportation. The magazine is boring and of no help to me. Big Yawn! Probably won't renew my subscription when it ends. Actors Access is the way to go and much less expensive... Backstage... you should list a customer service photo # instead of chat... Human to human is much more effective... like theater and you should know that! Get your act together to help more mature actors feel comfortable and operate with you data bank.
Thumbs Totally Down.
As an upcoming artist who has to work multiple jobs to keep up with basic needs, its too costly. Honestly wish it were free just because its a great resource!
It was helpful with Ben, I needed help reaching out to a show your company produced a few years ago... and he pointed me in the right direction for help
I really recommend this website, not only a great way to find gigs and opportunities within the film industry, but also their customer service is great, fair and helpful.
Thank you for your kind review, Jackeline! Please feel free to reach out if you have any questions at customers@backstage.com! :)
I applied for a role, and YES they replied fast, but wanted me to pay $200 a month to go toward their show. That makes a lot of since right? Don't waste your money.
Hi Kylie,
Thanks for reaching out and bringing this to my attention. Backstage's platform serves as host to thousands of casting notices, which should only be dealing with the hiring of talent to work on the project. Any crowdfunding or pay-to-play scenarios are separate, and something that is not condoned by Backstage. Did you report this notice to us? If not, please contact our Customer Support team at customers@backstage.com and I will have it investigated immediately.
Best,
Francis
They don't deserve one star. This company scams people. I signed up for a profile and no subscription. My information and credit card was compromised and a subscription was made under my name. Backstage charged my card over $140 without letting me know. I contacted backstage for a refund and they didn't care. DO NOT USE THIS COMPANY! GO SOMEWHERE ELSE!
Hi Sherry, we're sorry to hear that there was confusion around what Backstage is. Please note however, that we are not a scam - we've been in the business for over 50 years. Backstage is a subscription service, which means that our service auto renews until you cancel (much like a gym membership or a Netflix subscription). We send reminder emails for long term subscriptions to remind you of its renewal as well as provide a 10 grace period in which customers can contact us after the renewal has taken place for a full cancellation and refund. It sounds like you were not within this grace period. If you have further questions about our service and our Terms of Service, you are welcome to reach out to us directly at customers@backstage.com and we'd be happy to discuss this in further detail with you and help you make use of the remainder of your subscription.
Setup was simple, navigation was easy, magazines were a great read, plenty of adverts and great customer service (even when I decided to leave). No complaints!
The Backstage team is smart, caring and passionate about serving the entertainment community. They work to make the site easy and safe so we can pursue our dreams without reservation. Cheers
Overview
Backstage has a rating of 2.7 stars from 288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Backstage most frequently mention credit card, free trial and last year. Backstage ranks 2nd among Talent Agency sites.
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Hi Sandford,
We're happy to hear that you are one of our original customers from back when Backstage was only a trade newspaper in the 1960's. Like you, we've also had to adapt and expand our services to match our current times, which includes opening a new online platform which is the new standard for casting. We understand it's difficult to navigate a brand new platform and learn how to use all of the new features. In order to help those that are a little more technologically challenged, we created a thorough step by step guide in our Help Center that you are welcome to peruse here: https://backstage.zendesk.com/hc/en-us. Please note that we do in fact have a phone number where you can reach us, 917-725-6367. Since we are a small team and we handle a large volume of emails, live chats, and voicemail at the same time, we do not have a live call center. You can however, always request a phone call and provide a good time frame for when a representative can reach you, and we'd be happy to help! Please feel free to reach out to us directly via email at customers@backstage.com if you have any other questions. Thanks for providing your valuable feedback and remaining a loyal customer of Backstage for all of these years!