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Badoo has a rating of 1.3 stars from 606 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Badoo most frequently mention fake profiles, credit card, and phone number problems. Badoo ranks 500th among Social Network sites.
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This is the worst dating site ever they blocked my account for something I didn't do and won't reactivate it people be careful with this site they can screw you over worst dating app every don't go here
They are an absolute terrible company to deal with buyer. Beware don't spend your money. I think after my subscription and my credits are out. I'm gonna cancel everything because the company is a total waste of time and money and energy. And I never did a thing wrong either.
I can't log in to badoo anymore for no reason. I'm blocked. Badoo wants me to take a picture... I just can't. Plus, I'm on a computer, not a phone, and then I can't deal with badoo's conditions to get log in again. Please badoo, can you unlock me. My name is jean déflorette.
Date of experience: June 6, 2017
Badoo is okay but they keep blocking my account and it has been multiple times. I'm following all of their protocols with post photos, but still get block after having my account for1 week. I thought it was a user at first but I have made multiple accounts and my account is blocked after week of having the account. I have always verify my picture with a picture of myself. I don't understand why it happen. I wouldn't recommend this app to anybody that is looking for a friend or relationship. It is a horrible dating site for real
Date of experience: April 18, 2020
Badoo, is a scandalous website dating service. Never do business with them. Their webpage is horrible to navigate through to delete your account. After much frustration I deleted my account they signed me up again without my permission. I went to my bank and got a new card. They still billed me. How they do it. If you get a card only to replace the prior one you had used to conduct business with them, they use their auto opt-in software. Wich recognizes the card change and automatically signs you up with your newly issued card, and continues then to exploit money from you. At your bank, when you get a new card issued be sure to opt-out of updating your banking card/info with Badoo.
Date of experience: September 29, 2020
Hey Philip. We are sorry to hear this has happened to you. We are unable to re-open deleted accounts unless the user requests this from us themselves. Deleting your account is not the same as unsubscribing and will continue, this is why we urge our users to unsubscribe if they wish for the payments to stop. We cannot take your news card details or subscribe your new card to our systems unless you made a payment with this new card. It is merely impossible.
If you would like for us to take another look into your account to see if something went wrong please do send us a message on@BadooHelp and a member of our team will be happy to look into this further for you.
-BadooHelp
I was on Badoo for about a year, posted my real photos and real information. Got hit on over 20,000 times. Only one person I met on the site was real. I got into a relationship with a guy who claimed to be from England. He romanced me for over a year. Tried to persuade me to come over to England... at my expense. A week before I was to leave, he asked me to send him $5000 pounds sterling... I refused. I still went to England and on a Mediterranean Cruise but without the lying scammer.
Date of experience: October 4, 2015
I received a warning message from Badoo saying I wa rude towards a transgender woman and I I just said I don't do drugs and I'm only date women and she marked all my comments as "rude" which it was false and she can't accept a rejection. And I explain to her that I'm a Christian and I don't like drugs. Just leave me alone lady. Take a rejection. And Badoo also shadow banned my account
Date of experience: August 15, 2022
Badoo scammmm... pay for premium so u can see fake message that- 'someone want to chat with you', or don't care about fake messages from badoo and send something your self. Easy, u are premium boy u pay money. Hahaha 80% times u will get message - 'No problem, for 200 credits you can say hello right now!' 100 kredits cost 3£ :) 6 £ for single message...
Date of experience: September 30, 2019
Hi Jan,
Thanks for your honest review. Really, it means a lot to us that you have taken the time to send us your thoughts and every single piece of feedback we receive is recorded fur us to visit and review when we make any changes to Badoo that affect your experience.
Some time ago, we introduced the ability to chat with users that havent yet matched with. This allows you to step outside of the 'matchbox' and connect with other users even if there isn't a mutual like yet. We fully understand that this option isn't for everyone, so we don't limit you. Voting in encounters is a sure-fire way to increase our matches. If you really don't want to wait, you can use credits to unlock the chat and you can send two messages until the user replies, so make them count! The best conversation starters are full of intrigue, personality and humour.
We also occasionally let you know about people who want to chat with someone like you, as we hope you'll be interested in them. The aim is to encourage you to take advantage of the opportunities Badoo offers to meet new people, and improve your user experience. If you're not interested, just delete the contact, or ignore it - we won't tell them.
If you have any other feedback you'd like to share with us, please feel free to reach out to the BadooHelp team. We're available on Facebook, Twitter and Instagram, or contact our team via email at badoo.com/feedback
BadooHelp
I had only been on badoo for a few hours when i was contacted by someone who stated he lived in Western Australia it was a scammer i feel so bad for women who encounter this i reprted it but he is still on badoo
Date of experience: May 13, 2017
Hi Sue!
Thank you for your feedback.
As Badoo is a free website to join, in some cases there are individuals who create profiles on our site with false intentions. We take the security of our users very seriously and assure you that we do our best to implement the most effective solutions to remove these profiles from Badoo. To assist us in this process, we encourage you to report any profiles to us that you may find suspicious. Please understand that it may take a few days for our team of moderators to process your enquiry, but rest assured that we review every complaint we receive. If you wish, I can personally check this for you, simply send us a message including the email address linked to your profile and we'll ensure that appropriate action is taken.
We apologize for any inconvenience, and please let us know if you have any further questions.
Worst dating site ever. I paid $150 for a lifetime membership on May 18,2022 On June 8 they asked me how I liked their website I picked one star and told him that it's the worst dating site ever in less than an hour I no longer had an active membership and I had to start all over again if I wanted to continue using them. Since I paid with my Apple phone I contacted Apple and requested a refund. This company is in the UK and I would not trust him if I were you there are a lot better dating sites out there than this one and by the way I think they own bumble too. So if you're thinking about that dating site I would think twice
Date of experience: June 8, 2022
To all the women on badoo, please google these men before you talk to them because I have found a lot of military scammers and becareful with who you talk to thank you and wish you all the best of luck!
Date of experience: April 13, 2016
They have been taking weekly payments since 12th April all the way to 29th may without my consent. I have all renewals off on badoo and my phone yet they're still taking payment through iPhone. Complained and they couldn't even answer what I was disputing about. Bloody useless and telling me the matter is closed. I DONT THINK SO
Tip for consumers:
Dont
Products used:
Badoo dating site
Date of experience: June 3, 2021
I accidentally paid for lifetime premium. There wasn't any options of the task if i really wanted to pay almost 100. The only message from the bank that you paid for this scam service. I am really sad about this experience. I hope that my money will back. In other way, i will medialise this story...
Date of experience: June 12, 2018
Hi there,
Thank you for taking the time to leave us a review, we really appreciate the feedback.
In order to look into your transaction, could you please send us a private message containing your registered email address on Badoo?
We look forward to hearing from you!^Jake
Do not encourage this site to continue. They continue to allow people to abuse people for their personal gain. I was blocked after I refused to meet a guy. I tried to explain to baddo. No blocked with no personal explanation or thoughts for my well being.
Date of experience: June 7, 2021
Hey Marlene,
We would never block you for these reasons. We block anyone that violates our guidelines. If you still think that this was unjust please reach out to us on@Badoohelp with your registration details and we can look into this for you. Hope to hear from you soon.
-BadooHelp
This site is just a scam to part you with your hard earned cash. You need to pay for everything even when your Premium. 100 credits for this 100 credits for that. I am surprised they don't charge 100 credits just to Log in. Plus when you message someone they rarely message back SO whats the point. BADOO = BADNEWS
Date of experience: April 2, 2018
I'm french so sorry for my english. I have the same problem like many of us here. They take 130 euros on my bank account!
I have created a french petition on change.org, don't hesitate to sign it or create a international petition!
The link for the petition: https://chn.ge/2K8xMy8
Nicolas
Date of experience: July 30, 2018
I was on Badoo for over a year and recently took a break and got back on it yesterday. I was on the site for 48 hours until they deleted my account. Why? Because a kid, who is 20, was constantly sending me messages whenever I was online and he was whining like a boy if I didn't give him attention. After so long, I told him to basically leave me alone and the next day I found out that Badoo destroyed my account. I'm in my 30s and I wasn't bothering the boy, he was the one who was harassing me and I ended up getting punished for "discrimination against age" bc he can't man up and take a hint that I'm not interested! Badoo is siding with the f**ked up generation, disgusting! I do not recommend this site to people who are looking for a serious relationship.
Date of experience: June 22, 2020
Hey there Melissa,
We understand how this situation could be frustrating and we're sorry that you had a negative experience ending in your account being blocked on Badoo. We can assure you, however, that you are more than entitled to close off contact with somebody you are no longer interested in communicating with. To delete a Message, Match, Visitor or Favourite, it's possible to just open your connections menu and swipe from left to right on the user you wish to delete. If you feel like another user has breached our Community Guidelines, or is making you feel uncomfortble, our users are entitled to report their profile. We will then investigate the matter and decide whether further action needs to be taken.
Your own account was blocked for being in violation of our Guidelines. Our moderators may also have taken appropriate action against another user that you have made contact with, but please note, we are unable to disclose any personal information about other users. If you would like to appeal the decision, you can send us a private message with your email address or phone number (including country dialling code) that is linked to your profile, and we can review the decision for you. Please note, however, that the moderators' decision is final and if your account is found to have been blocked correctly, it will remain blocked.
Thanks for your review and we look forward to hearing from you!
- BadooHelp
I had a sad story of meeting a Sicilian man nicked Marco (real name - Angelo Trovato, 46, now lives in the Swiss Chur). As I later understood, he is a typical sex tourist. He wooed me for a good month with numerous calls and sms and everyday love chats on Badoo. When finally he arrived to meet me in real life, I was faced with the following: a zero intellect and culture, no idea that man should take a shower, and lots of lies. His only interests in life are sex, Italian football, pasta, and billiards. He doesn't care at all about the others' feelings and will do everything to get what (or who) he wants. Unfortunately, I am still recovering (economically and healthwise) from the consequences of his Mongol raid (you cannot help but call his visit a Mangol raid). I warn all the ladies to stay away from the man.
Date of experience: February 4, 2013
CHARGING YOUR CC WITHOUT AUTHORIZATION EVERY DAY, SOMETIME TWO TIMES A DAY. DON'T PROVIDE ANY BANK OR PERSONAL INFO TO THOSE SCUMS, THEY WON'T REPLY, NOR MAKE ANY CONTACT WITH YOU WHATSOEVER, EVEN IF YOU EMAIL THEM EVERYDAY.
Date of experience: July 28, 2019
Hi Tiger W,
We've attempted to reach out to you previously to look into this, however, it seems you were unable to respond. According to your screenshots, it seems you have an active subscription to Badoo Premium which would renew daily until cancelled. Our subscription periods range from 1 day to 190 days. Instructions on cancelling your Badoo Premium subscription can be found in the terms which you agreed to when making your initial purchase.
In regards to multiple payments in one day, this is because banks can take some time to process your transactions, particularly over non-working days, so you may see multiple recent payments processed and grouped together in your billing history. Please be assured that it's not possible to hold multiple active subscriptions on the same active Badoo account.
If you would still like for us to look into this further or cancel your subscription on your behalf. Please feel free to reach out to our team at badoo.com/feedback, or fund the@BadooHelp team on Facebook or Twitter.
DO NOT USE BADOO!
I had an account for a couple of weeks and after getting several intersts from a few people i decided to pay to contact and ended up getting ripped off to a tune of $150.00.
I complained and was ignored completly.
I later learned from various online forums that many of the accounts on Badoo are phantom and are setup by the company themselves to rip you off as it costs to do almost anything useful!
I repeat CLOSE account now!
Date of experience: January 21, 2015
So I was desperate enough to actually use Badoo and see if I could meet somebody interesting from it. I decided to "highlight" myself in my area for an hour and got some tokens to do so. Only, after doing this, I didn't know I had left a box ALREADY CHECKED that indicated I wanted them to charge me automatically to refill my tokens when I was low. So my account was charged, overdrawn, and they said it was my fault for not looking at their little pre-marked scam box.
Crap company.
Date of experience: June 7, 2017
Hi Francis!
Thank you for your message.
We're sorry you've had this experience with us. You were charged automatically because you chose the option 'Top up my Badoo Credits automatically when my balance falls below 200 credits'. This feature was designed to make our users' experience more convenient. In any case, it is optional and can be turned off anytime from your 'Payment Settings' menu.
We hope this helps, but please do not hesitate to contact us if there's anything else we can do for you. We're here to help!
Hi,
I had a badoo account. I was thinking to be paid member but once one lady swore me and sent middle finger emoji, i replied her she has no normal attitude etc,, I reported her. After one day, I have seen that my Badoo account blocked without any warning or noticed.
I was surprised because policy should work both ways. Also should be warning notice at all.
They recorded my phone number in their system, I wrote them to remove my number from their system. But they keep writing me, that case closed sending by copied and pasted messages.
I wanted open another account but they keep asking my number and my other emailed blocked because it says many complians etc. If i wouldnt open another account how i can get complains.? I used badoo app some years ago( 15 years ago) it was easy, simple and useful chatting, communication tool. But i see that its not anymore. Customer service sucks, they donot care members, member rights, whoever they wat block anytime, no chance for fixing problems etc
Date of experience: July 5, 2020
Hi there Rober,
We understand that it can be frustrating to lose access to your Badoo account, however by the sounds of your review it seems as though you have already been in touch and the block was confirmed by multiple moderators. Please note that appropriate action will be taken against any user that violates our Community Guidelines, so please do not worry about the other user in question if they too have been reported to our moderators.
Please note, we are required to retain basic account data to enforce the block on your profile. This is in place because blocked users frequently try and create a new account on Badoo, which is not permitted after your access has been revoked. A limited amount of information, therefore, may have been retained, in line with GDPR. Please see our Privacy Policy at Badoo.com/privacy for more information.
Feel free to reach out to us at any point if you have any additional concerns.
- BadooHelp
I signed up for coins I never got and y'all stealing money from me everyday I checked my account y'all stealing 79 cents a day my balance was low so they even took 40 cents that was left sad my new card on the way I'll never be had again thieving $#*!es I made a police report and got copies of all tea transactions so they can track y'all down low lifes
Date of experience: December 1, 2016
I am white female and I indicated in my profile that I only want to date educated ( like myself) white ( like myself) males. Soon this joke website for blacks and jobless blocked me, probably because some jobless hispanoes instead of getting a job and education were sitting and complaining. I don't regret leaving that website because it was complete waste of time, for few months I've been there I have received thousands of e-mails and alsmot all of them were from latinos with kids ( appereantly show their level of family values) - seriously about 99% of latinos were uneducated and had kids, yet wanted to date white educated supermodels. I don't know what kind of women are there ( probably none already since I was litereally bombarded with the messages from all those males, but site is complete garbage. You can register there only if you want to date broke uneducated people.
Date of experience: May 26, 2021
Hi Diana,
We encourage all of our users to Date Honestly and be their authentic self. Badoo will always champion diversity which means that we have a wide-range of users using our platform. We do not condone any type of discrimination on Badoo- we work very hard to ensure that everyone is welcome, and will never exclude certain users based on individual preferences.
It sounds like Badoo is not the right choice for you, so please do not try to register again as your new account will also be blocked.
- BadooHelp
Does anyone know how to cancel a subscription? I've met someone on Badoo and want to stop them from deducting money from my account... Thanks in Advance... :)
Tip for consumers:
Only a scammer will ask you a million questions..... If they're genuine they will meet you for a coffee and get to know you....Keep them online for as long as you can or need to... NEVER! give them your address until you've met them for a few coffee's or dinner... Always! meet them where there's lots of people.... Tell a friend where your meeting them or leave a note on your kitchen bench of your whereabouts... Trust me.... if they won't meet you for a coffee they either aren't really into you o
Date of experience: August 23, 2016
It is a nice site to have a little chat but of course
You should rather go for the reliable dating sites
Like MIngle2day and/or Match if you are seeking a
Serious relationship. But again, nice site to spend
Your time.
Date of experience: July 5, 2016
I made payment back in 2014 and wasnt aware that my paypal account was linked to badoo. Somehow a payment has been taken for superpowers but i didnt go ahead with any purchase so how and why was my money taken? I feel robbed by badoo and all they say is it a legimate payment fromm there terms and conditions. How can it be when i never asked for any payment to be made and its impossible to confirm a payment by mistake so how did this happen. I feel badoo dont care and using a loop hole to refuse giving me my money back. Never make a payment to badoo as they will link your account and take money without your permission and they say its legimate from mthere terms and conditions thanks badoo for robbing my money
Date of experience: May 29, 2017
Hi Kenny!
Thank you for your message.
We're very sorry about this - we'd never make any payment without the user's permission. If you wish, we can look into this for you, simply send us a private message with the email address linked to your Badoo account so that we can investigate this.
Please rest assured we want to resolve this as soon as possible.
Badoo - chat, date and meet with over 450 million people. Join our community and make friends in your area.
Hey there Rebekah,
Thanks for reaching out!
Upon signing up to Badoo, you agreed to follow the Community Guidelines. You can find the guidelines here: badoo.com/guidelines. If we found a breach of our guidelines on an older profile of yours, the decision has been made to permanently revoke you from Badoo.
So, as you have previously breached the guidelines, any new accounts you create will be blocked based on the original violation.
For more information, please read our Terms and Conditions here: http://badoo.com/terms.
Thank you for understanding.
- BadooHelp